Intervention: Intervenor 82

Document Name: 2015-134.222016.2316040.Intervention(1dn2g01!).jpg

iPod 1‘ 8:57 AM ‘1 E'OOI @6-"

TYPE TIME DOWNLOAD UPLOAD PINGV

$35534 0.65 0.34 145239.23be 0.59 0.34 2736.391321%. 0.73 0.37 96?.1::a1?82:M 0.1’6 """" 0.1 0 4.9.7“.-03 ‘5 (D

SPEEDTEST RESULTS SEWINGS ABOUT

Intervention: Intervenor 82

Document Name: 2015-134.222016.2316041.Intervention(1dn2h01!).html

Nain internet is congested and residents are supposed to be receiving 1.5mbps download but that isn't happening.

Intervention: Intervenor 82

Document Name: 2015-134.222016.2316013.Intervention(1dn1p01!).html

I live in Nain, Nunatsiavut. We are currently running at maximum users for our area and no new customers are accepted because of congestion. Bell aliant advertises a download speed of 1.5mbps for residential and rarely is this achieved using the ookla speedtest app as recommended by Bell Canada website. Download times and use of the internet in a family of four is laggy and sometimes unresponsive.