Interventions Phase 2: Intervenor 600

Document Name: 2015-134.226981.2523606.Interventions Phase 2(1$38601!).html

We live in whitehorse yukon and are just outside of the main town but within city limits. We have Northwestel as a provider as we have no options and have to have dsl for the same reason.The cost is crazy high and the service is slow, very limited and often out. We have gone for days with out service and are never given a discount or offer of any kind. One time we were told it was frost on the lines!! We often have to shut it off as we have hit our max usage. our son lives in rural alaska and has unlimited usage for much less, how are we so far behind in getting that?