Intervention: Intervenor 140

Document Name: 2015-134.223164.2369531.Intervention(1#scb01!).html

In rural areas, the best available fixed wireless services offer a maximum download speed of 25 megabits per second (mbps), and 1 mbps upload. That is far below the top speeds available in urban and suburban environments, which are typically 10 times faster. Rural fixed wireless also depends on a direct line-of-sight with the transmitting tower. If hills, trees, or rain obstruct the signal path, actual speeds can be much lower than those advertised by the ISP.An alternative is satellite service, but top speeds are even lower, and service is degraded by poor weather. Moreover, latency is 750 ms, which is up to 100 times longer than the 7-15 ms latency of cable, DSL, and optical fiber. Even the latency of LTE fixed wireless is typically a sluggish 150 ms. This level of latency prevents VOIP and web cam communication for work, friends, and family. Such long latency also makes online video gaming impossible. Furthermore poor latency can affect download speed, due to the nature of TCP/IP packet transmission. Another problem with fixed wireless and satellite internet services is the very slow 1 mbps upload speed limit. It creates a significant bottleneck in any workflow that involves uploading large video, audio, and Photoshop files.Moreover, the typical data cap of 50-75 GB per month limits customers' use of Netflix. To illustrate, here's a breakdown showing how quickly the monthly data cap would be reached by using just Netflix alone: - SD Quality @ 0.7 GB/Hr = 107 hours to use up your 75 GB data cap - Low quality HD @ 3 GB/Hr = 25 hours to use up your 75 GB data cap - High quality HD @ 7 GB/Hr = 10.7 hours to use up your 75 GB data capThus, even at low quality settings, Netflix alone would consume a significant portion of a rural resident's monthly data cap -- yet this is the highest data cap offered. Additional activities such as watching Youtube videos, or downloading video games (these days at 30 GB per game or more), or working on remote projects such as web design or video editing, are severely limited by the typical 50-75 GB monthly data cap. Customers who exceed the cap either pay predatory overage charges, or have their speed throttled.Furthermore, children and teens increasingly depend on a fast internet connection for their education. Websites like and are important educational resources for kids and teens around the world. The lack of a good internet connection prevents rural children in Canada from benefiting from the educational tools available to urban children. Moreover, an increasing number of educational and entertainment platforms for children are created with a fast internet connection in mind.