Interventions Phase 2: Intervenor 433

Document Name: 2015-134.226835.2519101.Interventions Phase 2(1hzr101!).html

What telecommunications services do Canadians consider necessary to participate in the digital economy?- The internet at home and on mobile devices.Which services do Canadians rely on the most to communicate?- My computer, my tablet, my mobile phone (for texting and data); in my case, I rarely call anyone anymore.Should the prices for telecommunications services in Canada be similar between urban and non-urban areas?- Yes, within reason. It costs more to build out service to rural areas, but wireless technology is improving such that it could allow for similar prices.What upload and download speeds for broadband Internet service would meet Canadians’ needs?- I'm very satisfied with 30 Mbps down/ 10 Mbps up, for now. As internet content becomes 'heavier', the need for faster broadband will increase. Minimum should be 10 Mbs 10 Mbps down / 5 Mbps up. Even regular internet pages will load relatively slowly at that speed when compared to faster offerings.Thoughts:Don't regulate the internet. Support true neutrality while ensuring that all Canadians have access to affordable high speed internet.Ensure that all Canadians have access to streaming services. Streaming services are the new cable; it is a market disruption and content and cable providers must get on board rather than fight or try to force customers to use services they don't want. Make it easy to cut the cord.Work to allow foreign streaming services in Canada. Hulu Plus is superior to offerings from traditional TV providers and many Canadians, using various services, take advantage of Hulu Plus as well as American Netflix. Many Canadians have cut the cord because they can gain access to Hulu Plus and other American streaming services.Ensure that internet costs remain manageable for consumers (they go up every year, but the service ultimately remains the same from a end-user standpoint).Eliminate or regulate bandwidth limits or additional charges for using bandwidth. Services like videotron keep increasing the price of internet service, and the speed of the service, but it also reduces the amount one can download. It's like giving a person a Ferrari and telling them they can only drive at 30kph, but if they want to drive at 50kph they have to pay for more. Related; videotron's 30/10 internet service used to offer 150gb/mth. Now it's down to 130, unless you buy the promo, which increases the limit to 400gb, but requires you to also be a mobile subscriber. Meanwhile, unlimited bandwidth price went up by 3$, even though most users consume a reasonable amount (the most bandwidth I've used to date is 400gb; as internet content becomes more demand, these caps will make it more difficult to affordable use streaming services or download digital content, like games; I don't buy discs anymore, I buy digital).Stop forcing Canadian content; if Canadian content was compelling, people would watch/use; sadly, it's not.Compel streaming services to offer apps on a wide variety of products (Xbox, PS4, Chromecast, Roku, various TVs). CraveTV is avaialble to all Canadians, but you must your computer to watch, which limits the customer base to people who want to watch TV shows on their computer; meanwhile, those who want to watch TV on a TV are left out. It's more a good business practice, because they limit the number of possible customers by not ensuring a wide variety of compatibility. Netflix has been able to proliferate so well because it's available on nearly every platform imaginable. As a consumer, I won't buy CraveTV or Shomi until they have an app that I can use on my TV (in my case, Xbox One).Thanks for consulting the citizenry.