Intervention: ACORN Members Testimonials

Document Name: 2015-134.224035.2409354.Intervention(1fn2$01!).pdf
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Summary

This booklet includes 398 tes monials from ACORN members* across the country.

This is in rela on to No ce 2015 134 for the hearing on **** 11th 2016. File number: 8663-C12-201503186.

Procedural Request: We ask that 10 ACORN members be selected to present on an individual basis at the hearing. For logis cal reasons please contact office staff at *-***-***-**** or ******@***.com to coordinate with the individual community members who get selected to present at the hearing.

We asked ACORN members to answer the following ques ons:

(1) What online services they use; (2) if and why these services are important to them; (3) if home internet is affordable; and (4) how would their lives change if internet was affordable.

The answers to these ques ons are their individual tes monials for submis-sion.

*ACORN members are low or moderate income community members in 20 chapters of neighbourhoods across the country.

Note: This is not ACORN Canada’s official submission.

Contents
1. Tes monials by region
2. Online pe on signatures
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What is ACORN Canada?

ACORN (Associa on of Community Organiza ons for Reform Now) Canada is an independent na onal organiza on of low and moderate income families with 70,000+ members in 20 neighbourhood chapters across nine ci es.

ACORN Canada is a membership-run organiza on. Each neighbourhood chapter elects a leadership that sits on a city-wide board; with the input of other mem-bers this body iden fies and plans campaigns that address local issues. ACORN members also work on provincial and na onal level campaigns, iden fied and di-rected by the members themselves based on community concerns and issues.

How does ACORN work?

ACORN’s organizing staff goes door to door in low and moderate income neigh-bourhoods, holding in depth one on one conversa ons with community mem-bers at their doors. The purpose of this is two-fold; to sign members up to the or-ganiza on, and to iden fy common issues that neighbourhood residents are hav-ing.

Much like in a union, ACORN members pay monthly dues and in return have an investment in the organiza on. Members make up the board and leadership, iden fy and plan the campaigns and share in the victories.

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BC ACORN MEMBERS’
INDIVIDUAL
TESTIMONIALS
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Lots of email (family, friends, government communica ons, media contacts, home maintenance, technical problems, etc.)

Online banking.

Research for fic on-wri ng, consumer products, "how-to" advice for gardening and repairs.

Weather checks, language transla on, travel planning, music, videos.

2. Why is online access important to you?

Connec on: the Net is my primary medium for staying in touch with family and friends, more than telephone and o en more than face-to-face.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Not much change, really. Any money saved would go to investment, as I'm on a low pension and need extra income.

5. Please share anything else relevant.

Canada needs to make high-speed Internet available for homes on every First Na ons reserva on.

Other countries, notably in Africa and Asia, have shown that extending Internet service to remote low-income people easily pays for itself. The Internet has become, with television, a primary vehicle for adult educa on -- especially be-cause it's interac ve.

Name and City
, ****
72

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms (mostly for my sons au sm funding), email (mostly his therapists, specialists and teachers), medical research, searching and downloading asd and learning apps for iPad. **** iPad updated, gathering pictures for PECS (communica on program), ordering special needs equipment and resources 2. Why is online access important to you?

Without it mine and my sons lives are greatly limited and we are unable to access nessassary resources. Currently I have to go to the library for access when he's at preschool as he cant handle being in public and doesn't understand it's a quiet place

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Op ons are limitless.....see previous responses 5. Please share anything else relevant.

Name and City
Burnaby
73

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Social media, my wri ng and emails.
2. Why is online access important to you?
Because I don't have a life.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I live in a cardboard box.
5. Please share anything else relevant.

I'd be pleased to pay 10 bucks month, to Telus for high speed.

Name and City
, New Westminster, BC,
74

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, medical reserch, web site, youtube, woodworking site, woodworking safety, and more of everything for educa-onal purposes.

2. Why is online access important to you?

easy access, problem solving, access to family. important diversity 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I t is a requirement to access every possible outlet, speed is always be er less me consuming 5. Please share anything else relevant.

share more for less, without filling others big pockets Name and City

, **** Alberni BC
75

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

clinical trials. org, health canada,email 2. Why is online access important to you?

i am a disabled canadian confined to a wheelchair , the internet is access to the world , speaking with friends colleges and rela ves , the internet allows me the freedom to do many things , like banking and medical research , without trav-elling which is very difficult for me .

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

id have more money for my family , we could eat be er, 5. Please share anything else relevant.

Name and City
VANCOVER BC
76

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email,Facebook,research on medical issues
2. Why is online access important to you?

It's one way I am able to keep in touch with my family who live out of province and I have family oversea 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy things I need as I'm on a budget and low income 5. Please share anything else relevant.

Name and City
surrey
77

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, looking up phone numbers and addresses, loca on and direc ons,bus schedules and gps tra king of buses, reading the news, research of various subjects.

2. Why is online access important to you?

E erythema needs to be done online and phone service is limited to do certain things.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have access to all the other Internet uses and have be er access to the informa on and learning. Capabili es the Internet will supply.

5. Please share anything else relevant.
Name and City
, Burnaby
78

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My child uses internet for school work. I use it for my volunteer dog work. As well as to pay my bills threw my bank ac-count. Used for bus informa on. As well as for daily informa on in the world as well as email access for personal and volunteer work.

2. Why is online access important to you?

It is important because it has become a main source for any and all informa on. Not only for school work but for life events. We get our news for internet not from T.V. and accessing any informa on to research either medica on, medi-cal informa on and access to ge jng around the lower mainland.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry how my children will do homework. Or research.

5. Please share anything else relevant.
Name and City
Surrey
79

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My daughter needs it for homework and I can keep in touch with her teacher through emails .

2. Why is online access important to you?

Well becouse I am the only one in my family that is out in Vancouver and my family lives back east and and it cost to much to call them so the me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

This would make life so much be er for me and my daughter and I would not make me get behind in my bills.

5. Please share anything else relevant.
Name and City
New westminster
80

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Provincial and Federal forms, research, communica on for community organiza ons. weather tracking, investment in-forma on, family contacts, photo sharing, musical entertainment and enlightenment, news hounding, on line purchas-es.

2. Why is online access important to you?

With decent service, I have access to a world of informa on and analysis where I get to exercise my own control over what I read and watch, I have access to visual and musical content that just didn't exist a genera on ago, and the world is open as a market for purchases and for the presenta on and debate of ideas.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would feel part of that community that exists in many other parts of the world where, either through government in-terven on or real compe on keeps the price of the same service, or even be er service, at more reasonable rates.

5. Please share anything else relevant.
Name and City
, **** Alberni, BC
81

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, working at home, research, social media 2. Why is online access important to you?

My work depends on it

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would help a great deal
5. Please share anything else relevant.

I believe TV and Internet should both be available at lower costs, making them more affordable Name and City

New Westminster
82

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Communica on with volunteer workplace.

Communica on with friends/people when I cannot go out due to disability.

Government forms/resources informa on.
Access to research for health info.
2. Why is online access important to you?

I am seeking a part me job and cannot type or research without taking rest breaks.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Communica on between employer and online resources would be more accessible /affordable and I can physically take rest breaks in the comfort of my home.

5. Please share anything else relevant.

When I take a school course, online informa on sharing is cri cal to my success.

Name and City
, New Westminster, BC
83

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, news, research, community, groups, government, banking, educa on, 2. Why is online access important to you?

the above

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Ease my small income for things I need
5. Please share anything else relevant.

I think all the IT services are way overpriced, that the profit margin of these companies is out of sight and I'm sure those in the lower levels of employment aren't making anything like they would be if it calculated according to what they con-tribute to the firm, just at CEOs are rated.

Name and City
, Vancouver BC
84

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms and reference, banking, paying bills, email, research for school, learning websites, news feeds, ap-plying for jobs

2. Why is online access important to you?

We use it daily for so many things! I use it to help my kids with homework, to pay bills and do other banking without having to drive 10 minutes to the bank, for email communica on, for managing an online por olio of my work. If I didn't have internet access, I would have to spend a lot more me outside of my home, which would increase my travel costs.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to take my kids out for fun things from me to me, such as a movie or a trip to an amusement park.

5. Please share anything else relevant.

We have made affording Internet a priority, but it is too expensive. Mul ple studies have shown that Internet in Canada is slower AND more expensive than most (if not all) Developed na ons. This needs to change. We currently pay approxi-mately $66/month, and feel that $45 or $50 would be much more reasonable.

Name and City
, Coquitlam, BC
85

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

bank, government forms, research, video games, facebook. email, blogs 2. Why is online access important to you?

I do a lot of volunteer work and I need email access and other internet access. I couldn't do my job without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am living on a disability so my income is very low. and the amount does not go up every year. it stays the same so I get poorer and poorer every year.

5. Please share anything else relevant.

We all need access to the informa on that's out there. Phone booths are almost non-existent because of cell phones.

Government forms are online. everyone needs to fill out government forms.

Name and City
Vancouver
86

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, medical research, historical research, contact with friends, taxes, bill payments, purchases, library services, mail services, informa on services etc, etc, etc 2. Why is online access important to you?

I live a large por on of my life online.If I didn't have online access, I might as well live in a cardboard box in the bush.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to go out more and enjoy be er things in life.

5. Please share anything else relevant.

Canada has the highest Internet prices for seniors in the world! What a disgrace! What's more, Canada has one of the lowest percentages of seniors online past 65. Its as if we seniors have been just thrown away from the Electronic Revo-lu on, as if we just don't ma er anymore....

Name and City
, **** Vancouver
87

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, work as a realtor (a lot of paper work) 2. Why is online access important to you?

I have to use it every day for a few hours to get work going.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

a lot more info....
5. Please share anything else relevant.
Name and City
, burnaby
88

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, researching anything i need, recipes, spelling , how to do all kinds of art works, youtube on how to make things, music, learning of course everyday of something i dont know, contac ng my cousin in germany, contaac ng stores, ge ng phone numbers all the me, looking up doctors or den sts , googling places i need to go, pinterest of which i cant get off of, so so many things to do on here.

2. Why is online access important to you?

it teaches me and i love to learn. knowledge is so important and helps us grow whether me at 53 or a child at 4. the only thing different is what we are looking up on here.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would truly help out as our income has not gone up in over ten years now and everything around us has which makes it so hard to get by and we constantly are suffereing and having to deal with elimina ng things from our lives just to have items like the internet or basic tv etc. food costs are way out of range and ea ng is even impossible as well.

5. Please share anything else relevant.

we should all be able to use something that offers so much and can bring so much job into someones life. money issues are a constant ba le for people on assistance and every thing seems to increase in rate that we cannot afford and are constantly elimina ng things from our lives on a daily basis. our income has not been raised in over ten years now along with the rest of the popula on that has had yearly raises so we constantly are figh ng for every single thing from food, shelter, hydro, tv phone, internet, clothes, medical items, medica ons not paid for, etc. its not possible anymore to even survive on what we are given monthly from the government and someone needs to speak up and look at how we are starving and not being able to manage. we have no voice and are voices are being silented more and more each day as people are dying because of the small amounts we recieve on a monthly basis. this is more than discrimina on of the poor , it is almost a form of silent murder if you ask me.

Name and City
, burnaby
89

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical results, CPP, OAP, EI, Tax forms, looking up phone numbers such as my Doctor and Eye specialist because we don't get a phone book anymore, looking for jobs because they are almost all oneline now, star ng in **** I will be doing homework, almost everything I need to do needs some form of access to the Internet, including accessing govern-ment offices. When I call THE NUMBER FOR cANADIAN GOVERNMENT THEY ALWAYS GIVE ME THE WEBSITE ACCESSS FIRST AND THEN THE PHONE NUMBER. LAST WEEK I WENT TO MY NEW WESTMINSTER OFFICE FOR HELP AND ALL THEY DID WAS GIVE ME AN ACCESS CODE FOR THE GOVT OF CANADA WEBSITE TO GET THE INFO MYSELF.

2. Why is online access important to you?

It is important to me because I can't get informa on easily anymore unless I have access to the Internet.This includes informa on from Govt of Canada Offices. From phone numbers to my Doctors' offices to my Government of Canada, I'm expected to have a computer and have access to the Internet. When at my Govt of Canada New Westminster branch just 2 weeks ago they insisted they could not help me. I asked what they say to people who don't have a computer.

Their answer was 'go to the library'. NOT 'we'll mail you what you need'. If the Govt of Canada wants me to have inter-net to get my informa on, they should give me the financial resources or provide me the service they say I need but can't afford.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be on an even level with the rest of the popula on. I would be able to do the things I need to do, and to the things that are expected of me.

5. Please share anything else relevant.

I hate it when Government of Canada Office Officials treat you like you don't count when you tell them you don't have internet. They just have no idea how de-valued and inconsequen al their looks and a tude towards me makes me feel. I'm a Senior, I need to work because my pension doesn't pay the bills, and now I'm told by those very people that are 'here for me'that I need to have high speed internet. I can't afford to live off my pension and they expect me to come up with money to pay for high speed internet so they can 'help' me. C'mon! Get ****!

Name and City
, New Westminster B.C.
90

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, YouTube, surfing, videos,, research, Skype , games, shopping.home work, selling items,, forms to fill and print , kids stuff.

2. Why is online access important to you?

I use it everyday for most things and so do my children 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Peace of mind
5. Please share anything else relevant.

I feel that the internet providers charge way to high and it's an easy money grab. It's not necessary and unfair.

Name and City
- **** Moody
91

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, facebook, general informa on, banking 2. Why is online access important to you?

communica on. keeps me from being isolated 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Vancouver
92

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms like OAS and CPP and my work pension, health insurance forms, email - to keep in touch with family and friends, my husband needs it to do his job - at age 73 he s ll has a part- me job which he can do at home if he has access to the internet, also to file income taxes, to manage bank accounts and pay bills, even to order groceries online when I am not well and cannot go out, (and my husband can no longer drive due to failing long range eyesight so if I am not well enough to go out the internet is the only way) 2. Why is online access important to you?

with mobility issues and issues of aging and transporta on I cannot go to all the places I would need to go to if I did not have internet access, almost every ins tu on now assumes its customers and clients and users have internet access and without it I would be socially isolated and severely constrained in the economic and ci zenship areas I need to par ci-pate in

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

without internet -As a senior I would end up becoming very depressed and socially isolated and severely stressed out because I would not be able to keep track of my bank account or get bills paid on me and I would end up with creditors harassing me because of it, I would be stressed and physically exhausted by the long and convoluted bus trips, our re-rement income would drop because my husband could no longer do his part- me job, - already I am anxious because my internet supplier is going to raise the price soon and they will no longer be offering the slower speed that I have been paying for.

WITH INTERNET - I can take part in social ac vi es, like exchanges with fellow "birders" and photographers and that keeps me from ge ng depressed, I can pay bills easily and without losing all the paper and therefore without the stress.

With internet I can get some of my medical expenses re-imbursed in a mely fashion (with no internet I would have a cash flow problem because it would take way longer to get my drug claims submi ed and paid out to me and then I would have to submit the original receipts so I would not have those available to be able to claim for medical expenses on my taxes).

If internet were more affordable I could afford more money for a new pair of shoes or winter boots or I could afford to pay for a pass at the recrea on centre; I could perhaps afford to pay for vitamins on a regular basis.

5. Please share anything else relevant.

I don't watch much TV because it has become way too complicated; too many remotes and too many bu ons and in what order to push all the bu ons, so mostly I don't watch TV unless someone comes and turns it on for me (and then some mes I can't get it to turn off) but I can handle the internet just fine, so without the internet I would not even know the weather or what the news in the world is all about.

Name and City
, Maple ****, BC
93

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

internet , cable , land line phone
2. Why is online access important to you?
to keep in touch with life

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

people that are on a disability , or old age pension need to get , more affordable rates, and banks should not be charging monthly charges for the disabled bank accounts as well, i try an discuss this with my bank , the 6 or 8 dollars a month i've payed for the past 50 years is not fair to people on disability, same with cable co.

5. Please share anything else relevant.

Our yearly transporta on budget , has not gone up in 20 year, if a person can not get and wait for bus for health reasons, need more than 800 a year, maybe 20 years this was ok but not now, we need at least 1200 a year , a hundred a month at least to maintain a vehicle , gas insurance,especially in west coast where gas costs more.

Name and City
, Coquitlam BC
94

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, look for social services, medical info, taxes, government forms, entertainment 2. Why is online access important to you?

can keep in touch and up to date and try and access services cause social services points you to online methods, enter-tainment cause can't afford to do other stuff and have a disability 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I may be able to afford to eat twice a day instead of maybe once a day 5. Please share anything else relevant.

Name and City
Vancouver
95

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, googling, medical research, and various other searches.

2. Why is online access important to you?

emailing, and staying in touch with people--- 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am a senior person, and affordable internet would be appreciated--- 5. Please share anything else relevant.

Please consider students, and seniors ----thank you--- Name and City

Burnaby, B.C.
96

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

looking info for my sons au sms,finding programs for him,i use it for talking with friends and family and also gaming 2. Why is online access important to you?

my son needs access to it for programs and apps for his au sm 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i could get more food into the house and maybe afford to have a cell phone 5. Please share anything else relevant.

Name and City
surrey
97

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, news, movies, I look things up on Dr. Google 2. Why is online access important to you?

I put in a lot of me, from working out my brain (luminousity), to researching or reading on various things that help a brain injured person. I try

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be something I would no longer worry about.

5. Please share anything else relevant.
Name and City
, Vancouvef
98

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I do a mul tude of things online.
2. Why is online access important to you?

It keeps me connected with the world and my friends.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for food etc.
5. Please share anything else relevant.

I can only afford Internet because I live with my boyfriend. Otherwise I couldn't. I'm on disability.

Name and City
Coquitlam
99

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails; 'research' of all kinds - when I hear something interes ng on the radio, I can look into it more; availability/ me of services/businesses; on-line reserva ons at local library; etc.

2. Why is online access important to you?

I am not a slave to my computer and the internet but it has enriched my life immeasurably. If EVERYONE had access to informa on that's available, we could have a more democra c society because without informa on, effec ve par cipa-on is not possilbe.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high and I can't afford it, so I cancel my service from me to me.

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

As I said above, high-speed internet access is a fundamental right if the powers-that-be really want public par cipa on in a representa ve democracy. (slow internet access doesn't allow complete access because messages [and any graphics] do not download completely)

Name and City
; Maple ****, BC
100

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, govt forms, keeping in touch with family abroad, keeping up with research.banking, paying bills directly to sellers 2. Why is online access important to you?

Keeps me up to date, enablese to pay for items quickly and safely.homework.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Have more money for ou ngs
5. Please share anything else relevant.

It is a service that everyone uses, my daughter needs it for homework research, which every child needing it, so should be affordable to all households

Name and City
Surrey BC
101

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, research in all degrees, Gvrn'ment forms, coupons, homework, because I may need to return to school and be-cause it should be affordable for everyone, period!

2. Why is online access important to you?

It's important because in this day and age some mes, actually, all of the me,there is no other choice!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would like to be able to put some money away, in order to save for re rement.

5. Please share anything else relevant.

We, the people of BC, should have the right to choose from a broad variety of providers. I don't have much choice but to flip back and forth between 2 major providers and it's based on the offers provided. Frankly speaking, it's a pain in the behind!!!

Name and City
Surrey
102

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work online from home; internet banking; bill payment; email; ac visim; take courses; app development.

2. Why is online access important to you?

without it, I'd be cut off from my work, my educa on, my friends and family.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if everyone could afford home high-speed internet we would have a more just society and that would make me a lot happier.

5. Please share anything else relevant.
Name and City
Powell River
103

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

: government forms, doing homework, email, medical research) look online companys 2. Why is online access important to you?

government forms, doing homework, email, medical research) look online companys 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

greatly
5. Please share anything else relevant.
Name and City
Surry bc
104

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work (self employed) online banking, research, email, staying in touch with family, alterna ve news sources, hobbies, 2. Why is online access important to you?

Internet nowadays is not a luxury it is a necessity.

It's a fundamental tool to survive in today's society and if you don't have access to it you are doomed to be marginal-ized and isolated.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'd have a bit more money to spend.
5. Please share anything else relevant.
As I've said earlier:

Internet nowadays is not a luxury it is a necessity.

Without it you are in effect a lower class ci zen. It's a shame that in a developed country the internet prices are un-affordable, especially the mobile internet packages. They are ridiculously expensive Name and City

Vancouver
105

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, social contacts with friends and family, email, research.

2. Why is online access important to you?

I am a senior with disabili es and the internet gives me access to friends and family. It helps me to overcome social iso-la on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy be er art supplies (I am a visual ar st) and I would be able to buy be er quality food.

5. Please share anything else relevant.
Name and City
, Vancouver
106

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the online services for government forms, job search, lab results, medical informa on, communica on with family in another province, to make medical appointments, deal with ICBC, remit extended medical receipts etc.

2. Why is online access important to you?

Without online access it is very, very difficult, me consuming, isola ng and some mes impossible to take care of all of the issues related to submi ng income taxes, job searching, medical issues, family rela ons, ICBC etc.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would save me a significant amount of me and energy and allow me to be a compe ve player in the process of ap-plying for employment. The me and energy I would save not having to go to the library would allow me to prepare healthy meals and eat at home which helps me to maintain my blood sugars, save money, eat healthier and feel be er.

5. Please share anything else relevant.
Name and City
Coquitlam
107

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

News, Emailing, Skype, e-banking, learning, work-related ma ers, various online applica ons, social networking, web-base interviews for jobs, online shopping, online educa onal courses.

2. Why is online access important to you?

It has become an invaluable tool for everyday living.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

There would be less financial constraints on my home budget.

5. Please share anything else relevant.

I am quite surprised by the high internet rates claimed by Canadian service providers as compared to similar products in economically similar countries. It is an absolute rip-off!!

Name and City
. Surrey, BC.
108

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,medical research.
2. Why is online access important to you?
for everything I can learn

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Be able to breath be er and be more comfertable 5. Please share anything else relevant.

Name and City
, New Westminster, B.C.
109

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, doing homework, social networking, e-mail, phone calls/Skype, look for housing, look for work, look for volunteer opportuni es

2. Why is online access important to you?

To be able to access important informa on, keep in touch with people, feeling connected and up to date on the world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat healthier, focus more on other things in my life and generally have less stress about finances.

5. Please share anything else relevant.
Name and City
, Vancouver
110

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework , email, search for job, banking, government forms and much more 2. Why is online access important to you?

I have 14 years old child need to study and search , also i'm disable most my banking are on line, ills by emails,and some job search

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

have more food on the table for my kid , can buy shoe and new clothes for him 5. Please share anything else relevant.

Some mes i think some thing for me is wishes but for others are normal life like ; phone , internet , cable tv and cell phone

Name and City
in Burnaby
111

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, banking, research, social media and news 2. Why is online access important to you?

Online access has become a vital necessity for the ac vi es of daily living. It is an expecta on and assump on between members of our western society that virtually all members of our society have online access.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
****, BC
112

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Disability forms, email, and upda ng informa on on the disabili es that I have.

2. Why is online access important to you?

Without the informa on, I would not be able to apply for my CPP or update my doctor on new medica ons that are de-veloped or are being developed for my disability.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I have high blood sugar that is developing into diabetes. My budget is extremely strained for food trying to eat for IBS, a mo lity disorder, lactose intolerance, and high blood sugar.

The price of food has risen so high that now I'm paying fi y dollars more a month buying the same things I used to buy for less. Plus there hasn't been a raise in my cost of living since 2005. Pre y silly.

5. Please share anything else relevant.

The cost of cable, phone and internet is going up another six dollars. This is the stupidest thing the CRTC has allowed in a very long me. I'm already at all the basics for all services. I can't afford to get these services and eat. I just don't know what to do.

Name and City
, **** Coquitlam
113

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work applica on, educa on, le ers, homework as my daughter had need in order to do homework, resumes, etc 2. Why is online access important to you?

for work and other health related ma ers, it is some mes a task to get places , as we cannot afford to go places on lim-ited income

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to look seek work when job places are closed and saccess to resources, school and opportuni es which will otherwise be limited as is without internet 5. Please share anything else relevant.

This has also enabled me to do my homework and access to educa on online Name and City

Burnaby bc
114

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I do medical research write emails as well as periodically access government forms.

2. Why is online access important to you?

The medical research I access is cri cally important as I have a health issue I must keep up to date on and my doctor sends me for the tests etc but does not have me to discuss in detail I want to keep up regarding the latest break-throughs and alterna ve therapies. I would feel more lost and worried without out more extensive informa on.

Being able to email is very important as it keeps me connected to others and as I have this health issue right now it al-lows me to connect when I don't always have the energy to go out.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would give me a great sense of relief to have an affordable choice.

5. Please share anything else relevant.

I hate that sickening feeling of having to take money from other necessi es to be able to have internet. I also face a huge struggle even paying rent for a ny apartment so that is an ongoing concern as we have the highest rent in Cana-da.

Name and City
Vancouver BC
115

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, e-mail to medical specialists (some do not take telephone calls), banking, alumni associa on news, receiving income (cheques phased out), communica ng with government agents (calls phased out, or being discour-aged), sales and discount no ces from vendors, research on everything, finding employment opportuni es, etc.

2. Why is online access important to you?

Online access is not a luxury, it is mandatory for me to survive in daily life. Every government agency, service agency, bank, service en ty, employers, etc. requires you to have access to the internet. Without access to the internet a Cana-dian ci zen cannot func on, period. End of story.

3. How do you feel about the current pricing of high-speed internet?

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My health would benefit from the fruits and vegetables I would be able to buy if it was not mandatory for me to pay $60 (plus taxes) to Telus for high speed internet access.

5. Please share anything else relevant.

WHY, why why -- are government and private service agencies (on whom we all rely) phasing all their services through the internet -- when internet access is so expensive for disabled, low-income and seniors to afford. Access via computer is also necessary -- how is this to be afforded?

Name and City
in New Westminster
116

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, finding jobs, applying for jobs, banking, research.

2. Why is online access important to you?

In respects to looking for employment it cuts down on transporta on costs as I can apply for jobs via employer websites instead of travelling to employers.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Vancouver, B.C.
117

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, confirma on of medical appointments, email, research of all types,on-line shopping 2. Why is online access important to you?

Forms are easier to get, medical claims get processed faster. I have wri en proof of things.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Healthier diet, a li le more recrea on
5. Please share anything else relevant.

Internet is an integral part of society now. Everyone, including my doctor asks for my email address. There are internet based ways to not have to have a subscrip on to any tv provider, which is slso very expensive, Name and City

, Surrey BC
118

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,Medical research,Government forms
2. Why is online access important to you?

it is important to me to talk to my friends on facebook, play games 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

if high speed internet would come down in price it would make me very happy 5. Please share anything else relevant.

I would be able to afford a car and insurance for it gas without that money i can not afford to get married or own or insure a car for that ma er and that makes me very mad.

Name and City
Surrey,b,c,
119

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,medical research,recipes,travel
2. Why is online access important to you?
important for learning

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

not sure
5. Please share anything else relevant.
Name and City
Bunaby
120

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail, government forms, job searching, academic research, poli cal ac on, news sites, banking, social media.

2. Why is online access important to you?

Online access is important to me because it allows me to stay informed with what is going on in the world and stay connected with friends and family.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to take advantage of high speed internet services and not have to worry about high bills for using this essen al service.

5. Please share anything else relevant.
Name and City
, Burnaby, BC
121

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical Research for my chronic illness & condi ons. Look up prescrip on side effects. Library renewals. Email which updates on gov't services and disability services. Transit direc ons is vital to know bus routes. Twi er connects to health breakthroughs, news updates, & provides the only social interac ons due to illness. I developed a website in order to help others with chronic pain. Download gov't forms & info. Study areas of interest to keep informed. Check bills through email.Communicate with friends in other countries through email.I listen to old radio shows when I am in pain to pass the me. I also listen to TED talks and listen to podcasts. I've taken some online courses in the past. The library has books & magazines online.

2. Why is online access important to you?

Traveling on transit is difficult without bus route plans. The translink site is vital to me. Impossible to keep up to date on medical issues without access to the Internet. Need me to explore medical sites & do not have that me if using com-puters at the library. Ge ng up to date medical informa on is cri cal to surviving a chronic illness. Need prescrip on info, doctor info, medical condi ons & services available, and what is covered by BC Medical Plan. I would not know all the services available to someone with a disability if I did not have the Internet. You need the Internet to explore Gov't services. Almost every service asks for email address now, so I need to check email frequently. Even doctor appts can be confirmed through email. If I have any computer problems, the Internet provides informa on that helps me solve the problem myself. I cannot afford to hire someone. For so many things the Internet provides answers so i can fix things myself, which is cri cal when you have no money. I would like to work on my website also which helps others with chronic pain. This way I can contribute to the world. Also on social media, I would like also to help others. When in pain, the Internet can o en help pass the me for me. Old Time Radio Shows & music are available online. Podcasts with amazing topics can be downloaded. All this content, along with the libraries, museums etc enriches my life. This keeps my brain ac ve & my focus posi ve.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have a bit more money for food. I would be able to con nue researching medical informa on and that gives me hope. I would feel more stability. I now feel like the Internet can be stopped at any me because I won't have enough money. If I knew I could afford the Internet, I would be able to help more people that suffer with pain, because I can make connec ons. I also would feel less pressure. When I am in pain, I some mes push myself to do research because I am afraid i may not have the Internet next month. It would make everything easier. Having so much informa on about anything is invaluable. When in pain I close my eyes and listen to old radio shows on the Internet. They help me get through the pain. I also listen to radio talk shows & TED talks. The library has books online and magazines to read all for free. I could even take courses online when I feel be er. They have all kinds, even free ones. Having all this entertain-ment, educa on, & mo va on available online keeps my mind focused on being posi ve. I can even learn medita on, tai chi & other healing therapies online.

5. Please share anything else relevant.

My computer broke down so I had no computer for quite some me. Then I volunteered at Free Geek. A er some me they give you a free computer. So having affordable Internet would mean so much to me. I am trying so hard to help others and keep my skills relevant in the world. I hope perhaps I also could perhaps earn some money with me.

Name and City
New Westminster
122

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet for job search, need cell phone to hope for prospec ve interviews 2. Why is online access important to you?

It have a disability and it's hard for me to get out of the house 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If the Internet and cell phone prices were more reasonable, I,might be able to go to McDonalds for a hamburger once in a while

5. Please share anything else relevant.

Canada's cell phone and Internet accesses the highest in the world, isn't it me to get the service providers, to stop making the kind o profits they do from people who can least afford it Name and City

New Westminster,BC
123

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research
Historical research
Canadian history

Communicate with those who have lost their phone or could not pay phone bill.

Leave messages for those traveling abroad eg soldiers deployed on DART Research government policy

Research current events
Review and search products to purchase
2. Why is online access important to you?
Knowledge,

Is one tool that helps level the laying field for some (much like the prin ng press) I structuonal videos (from building to art to use of new tech) Job applica ons

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
new Westminster BC
124

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
. **** Vancouver
125

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

home
2. Why is online access important to you?
access to informa on and services

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i could afford to spend more on medica ons
5. Please share anything else relevant.
Name and City
Ashcro BC
126

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

In Order Of Importance I use the internet for the following 1) Communica on with my children's school

2)Government forms and informa on such as income tax and income assistance communica on 3) Community events sign ups and contac ng family and friends 4) bills, banking and shopping

2. Why is online access important to you?

In an effort to reduce costs and waste many offices will no longer communicate on paper. Even in the event that will, much longer wait mes are expected for essen al services handled by mail. This is o en due to the fact that employees and resources are not allocated to handle paper communica ons when compared to online communica on. This in-cludes email messages, customers service and support and any forms to be filled out. To give an example of this My chil-dren's school WILL NOT OFFER the op on of ge ng important no ces on paper and will only communicate updates by email. I have no recourse in this ma er and must have an email account I can check regularly. Without internet one can-not meet the expected level of communica on will miss out on many opportuni es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow my family equal opportunity to access informa on communica on and services. Its just that simple and important.

5. Please share anything else relevant.
Name and City
Coquitlam
127

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, facebook, research
2. Why is online access important to you?

Keeps me in touch with family and friends in ****, England, Australia among other places.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less expensive internet would leave money for other things such as a vaca on that is more than a stayca on.

5. Please share anything else relevant.
Name and City
128

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

online banking , email with family and friends , also have some newsle er subscrip ons , google for general refer-ence,general interest surfing online shopping and more.

2. Why is online access important to you?

For all of the above noted subjects , especially the online banking. We can not afford our own car anymore. Avoiding unnecessary trips is prac cal and helpful for us. My husband and I both have serious health issues.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Being on a fixed income for many years now, any extra financial relief is significant to , and does help us out. Our budget is ght enough that when those occasional, but inevitable unexpected expenses/repairs do come up, that in order to con nue uninterrupted internet service as well as avoiding costly re-hookup charges, we do in fact, take the money from our food budget.Where else?

5. Please share anything else relevant.

Thank you two for all of Acorn's efforts to help us and all others who share our struggles to get by with a li le dignity.

Name and City
, Coquitlam,B.C.
129

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, medical research, job search
2. Why is online access important to you?

it's the main source of informa on available and can be accessible 24/7.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would have one less stress in my life and it would give me peace of mind.

5. Please share anything else relevant.

I think in this day and age, everyone should have high speed internet. Though libraries are great, it's just more easy to find and search for informa on online.

Name and City
Burnaby
130

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything...homework, taxes, email, research, news, downloading from Ne lix 2. Why is online access important to you?

Because we rely on it a LOT in our household 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Prices wouldn't be so high, it would be affordable especially since my husband is looking at re ring in the next couple of years!

While I can barely afford it, it would be nice to put that $ towards other things. We make sure our bills are paid and THEN we look at what's le over. Usually more month than money. :( 5. Please share anything else relevant.

I don't understand why we USED to have "UNLIMITED" and now it's got several ers to how much you can download. I think that sucks. I don't violate Copyright but I want to be able to watch series on Ne lix. Shomi doesn't have what I want.

Name and City
Surrey, BC
131

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, government forms, tax, homework, pay bills, on line banking,job search 2. Why is online access important to you?

save me,

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

save money, afford money for food and other ac vity, 5. Please share anything else relevant.

Name and City
- Burnaby BC
132
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email
2. Why is online access important to you?

It helps you know what is happening instantly.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If it was cheaper and I will be able to use more services.

5. Please share anything else relevant.

I think the government should subsidize the lower income bracket people.

Name and City
Toronto
164

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Emails,medical research,work, current events,communica ng with friends and family.

2. Why is online access important to you?

The internet is becoming an important part of our lives 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy nutrious food for me since I have high blood presume and l would be able to buy food for my cat and take her to the vet and also l would not have to live in TCHC and get a full me job.

5. Please share anything else relevant.
Name and City
Toronto, Ontario
165

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, email, medical research, other research, government forms, etc.

2. Why is online access important to you?

Saves much on leg work, is most efficient, quick communica on, research is important. All services are extremely useful 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow me to buy my own food rather than have to go to the food banks 5. Please share anything else relevant.

My children need access to this essen al service at an affordable rate. They should not have to travel from home to ac-cess this daily service

Name and City
Toronto
166

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I work from home using internet. I had to upgrade to a more expensive plan in order to be able to do my work.

2. Why is online access important to you?
My job depends on it.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.
Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
167

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, scien fic search, government forms
2. Why is online access important to you?

almost all of my work ac vity needs Internet 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Well, instead of going to public library I could do my stuff from home ...

5. Please share anything else relevant.
Name and City
**** York
168

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School researchs, email, social media, and pleasure purposes 2. Why is online access important to you?

Because it's the only way to stay updated about what's going on around the world, and to stay connected with others 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would save couple of bucks to help with my school tui on 5. Please share anything else relevant.

Name and City
Toronto
169

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, TV, movies, Internet browsing ; home security 2. Why is online access important to you?

Keeps me connected to friends family and security for my apartment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could afford other medical services that I can't pay due to high bills such as Internet/cell 5. Please share anything else relevant.

Name and City
, Toronto
170

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government and school forms,le ers, family work, wri ng, crea ve websites, teens doing homework, email, other vari-ous research. Music, community work, ordering books and other **** hold things such as banking, paying cell phone bills , internet bills

2. Why is online access important to you?

We all use it here as a family. It is very important because it is part of our educa on and work and contact. Basically, we can't live with out it really - very integral to our work and responsibili es 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would become a lot be er. It would free up budget so we can pay back debts 5. Please share anything else relevant.

Thanks you for organising to help families have affordable internet. All families need it to live in a modern society Name and City

171

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email communica on for government, educa onal and personal purposes. read newspapers, watch videos, movies, online TV. Use Skype and Face book for communica on. Online purchasing. Collec ng lots of informa on. searching and comparing products and prices etc. Using home phone through internet too.

2. Why is online access important to you?

Its a part of our everyday life. Checking our bank statement, having paycheck informa on, applying for a job, searching a job, day to day transac ons, entertainment everything is related to online access.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

All immigrants could enjoy their local culture and communica on facili es in an affordable way. Online TV would be more cheaper to enjoy.

5. Please share anything else relevant.
Name and City
, Toronto
172

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I work from home using the internet, so it's absolutely essen al for my job. I also used it extensively for my university academics. It's also my primary form of communica on between my family/friends who are not in the immediate area.

In addi on, as someone with a disability, the internet is essen al in accessing disability supports. The internet is o en the -only- contact point for companies and venues and I need that informa on to determine if they are accessible and/or can accomodate me. Also, things like paratransit bookings are o en only done online.

2. Why is online access important to you?
My Job!

Also, Online access is pre y much the only way I have to find out if programs/sites/loca ons are wheelchair accessible.

Even the yellow pages are now online, so my only method of finding phone numbers to contact them is through the in-ternet.

In addi on, as someone who works in an informa on field, the internet and informa on as a whole is integral to both my life and my work ethic. Can you imagine libraries without the internet?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry about losing my job if I can't pay for internet (my job reimburses us for our internet expenses, but we have to pay out of our own pocket first.) I wouldn't have to struggle to pay for what is my only access point to informa on on the accessibility of venues and events.

5. Please share anything else relevant.
Name and City
, Toronto.
173

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

banking, email, youtube, random links people send me. Things I download, like Linux distribu ons.

2. Why is online access important to you?

I am not a very social person, being on the au s c spectrum, but I s ll need society, and pu ng a keyboard between myself and other people has been immensely helpful. I can now pass as normal when I do go out.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to buy good food with. I would have less trouble with the vet bill, when I have to take my cat for an annual checkup.

5. Please share anything else relevant.

Having a computer between myself and other people has helped me immensely. Before the Internet became available, I ran a Fidonet BBS for five and a half years, ll i burnt out, and passed the torch to someone else.

Name and City
, Totonto, Ontario, Canada
174

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, leisure surfing, email, shopping, exercise rou nes.

2. Why is online access important to you?

It helps me stay connected to the people closest to me who are not near me.

To make sure the informa on I� m planing to use is correct.

For entertainment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

The money saved could go towards food and other u li es.

5. Please share anything else relevant.
Keep the internet anonymous.
Name and City
Toronto
175

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email. Job searches. Research, medical, community services.keeps 2. Why is online access important to you?

Keeps me up to date.. job trends, training courses and community resources.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Might have employement by now.
5. Please share anything else relevant.

Just recently i had to give up using B**l services...internert access eas over 90.00 tax included. I was paying over 220.00 mo and trying to budget was becoming very stressful for me. I would allocate was a vicious circle of self denial.. basics and necessi es of life compromisef at mes.

Name and City
**** York
176

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Through the internet I perform 98% of my daily communica on,within affordable internet affordable internet access I wouldn't be able to perform my work du es, communicate with friends, colleagues and family. I currently subscribe to Bell Sympa co but in the every near future I plan on disconnec ng my service with Bell and Rogers because both of these corpora ons have an unfair monopoly in the Canadian market place, and all they seem to care about is ripping off their loyal customers like myself. Poor folks like myself can't currently afford to terminate our contract because we don't the necessary funds to more to other carriers but when the funds come available I will most definitely disconnect from them both. A month I cancel my Bell landline that I had for over 30 years, and the only reason I did so is because Bell was con nuously ripping me off.

2. Why is online access important to you?

I am a local independent filmmaker and without internet access my business would come to a scritching holt.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If the internet access was a lot cheaper I would have a li le more money in my pocket for other basic ameni es.

5. Please share anything else relevant.

Poor folks like myself, people on disability, and social assistance there should be a special dispensa on for us when it comes to high speed internet, landline, cell. phones and cable accessibility.

Name and City
Toronto.
177

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, medical research, news updates, etc.

2. Why is online access important to you?

It's there I get informa on on health issues, pay my bills keep in touch with family.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be be er able to take care of myself and live a healthier happy life. Would experience less stress. I am re red and

5. Please share anything else relevant.

Don't have enough money to pay this exorbitant bill.

Name and City
Toronto
178

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research, social media, government forms, email, research of all kinds(knowledge), movies, contact with family in other provinces/ci es/countries, couponing/deals etc 2. Why is online access important to you?

It is the connec on to my family and informa on that i wouldnt have otherwise 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be less of a stress on the one income in a singlr parent home.

5. Please share anything else relevant.
Name and City
, scarborough, ontario
179

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government websites and services, email, social networking, job procurement, streaming television, radio (CBC) and podcasts, purchasing and downloading podcasts, e-books, music, TV shows and movies, ge ng weather informa on, watching/reading the news, looking up businesses, ordering food, buying event ckets, doing research, assessing poli -cal candidates and par es, ge ng direc ons, planning vaca ons and travel, doing my banking and budge ng, storing data, playing games.

2. Why is online access important to you?
Because I use it for everything!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pay down my debts faster.

5. Please share anything else relevant.
Name and City
, Toronto
180

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

Am a mom of 3 girls who always using the internet to do home work write essa play games and my self i seach to find government such as immigra on and many morei will be very happy to have high speed internet 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It will change alot because this me i can avble to pay the bill instead of keep cu ng frequently 5. Please share anything else relevant.

Name and City
Toronto
181

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, emails.
2. Why is online access important to you?
For every day communica ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

My earning will match with my costs.
5. Please share anything else relevant.

Telephone and cellphone bills are also high.

Name and City
Toronto
182

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

**** payment,govt forms,medical reminders,friends communica on, Email..........researching general informa on and services ....online shopping and delivery of groceries etc 2. Why is online access important to you?

I am isolated from all my friends and companies who use internet..........which means all of them.......leaves me out of touch with the world at large and close friends as well.............current happenings and entertainment are inaccessible to me.............out of touch and depressing

3. How do you feel about the current pricing of high-speed internet?

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be informed about current appointments.,special events and promo ons ....handle bill payment....be in touch with friends and family

5. Please share anything else relevant.
Name and City
.......Toronto
183

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing home work, email, face book etc
2. Why is online access important to you?

To conduct daily ac vi es we require and to get excess to contact to familes and friends residing in and outside of Cana-da.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be in less pressure in terms of finance and would feel quite comfortable to serve a happy life. If the charge is eas-ily affordable, I will use other facili es too like home phone, TV etc in addi on to internet 5. Please share anything else relevant.

In Today,s world, Internet service has become a basic need for everyone. So it must be cheaper and be er so that all low income family/person could u lize it in daily life to fulfill their goal.

Name and City
. Toronto
184

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government services / forms
medical research
physical and mental health
2. Why is online access important to you?

Internet has become a crucial part of our lives in a very short period of me. As I am on a fixed income it is massively important that I be able to have access to afordable internet. Not only for medical research, but finding nearby re-sources as well as it being the sole point of entertainment that I am able to a ain and afford at present. I no longer can afford cable / TV services. Lastly and most importantly I am awai ng government housing and the long term wai ng process requires that I access their website periodically to confirm and review details of my applica on. Without having at home access I would not be able to keep up my applica on and risk losing a housing opportunity that I am in desper-ate need of.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could easily afford home high-speed internet I might be able to on occasion see a play or performance. Purchas an ar cle of clothing at current I have not purchased a new ar cle of clothing in over 5 years. Allow me to be less cau ous and more relaxed about the grocery budget or my hydro costs.

5. Please share anything else relevant.

High-Speed has become crucial to everyones existence in a very short amount of me. Just a few short years ago I didn't think it would be the case but it is! It has become my only access to the outside world and essen al for communica ng with friends and absolutely necessary for government forms and informa on on a fairly regular basis.

Name and City
Toronto
185

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Bell
2. Why is online access important to you?

Job Search, emailing, personal researching, goevernment, 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could communte, I could buy more food and have a li le extra to live off of. I could put the extra to items that I need in the home.

5. Please share anything else relevant.
Name and City
**** York,ON
186

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above.
2. Why is online access important to you?
To do reserva on,seserched etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to do lots more stuff.
5. Please share anything else relevant.
The service should definitely regulated.
Name and City
. Toronto.
187

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, Online applica on for jobs, Immigra on work, 2. Why is online access important to you?

because its era of technolgy, if you don't have this ascess you might go back to stone age.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would be more aware of things happening around also i will be knowlegable to help those who are in need.

5. Please share anything else relevant.

please control the high internet prices, the bundle should include home phone (canada wide calling), internet (150gb with speed of atleast 10Mbps) & cable ( basic channel) all @ price of not more than 50$/Month Name and City

Alliston
188

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email,Research,connect with; friends,family, Volunteer work, **** Care Connec ons, online Support groups, gov't forms,online free Library resources

2. Why is online access important to you?

It keeps from isola on by keeping me connec ng to long distance Connec ons See above

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be, bleak & empty, as I would be more isolated with my disabili es.

5. Please share anything else relevant.
Name and City
, **** York
189

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All
2. Why is online access important to you?
Smooth running daily life

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
190

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,professional research, job search , online shopping, banking , social and professional networking, job search etc.

2. Why is online access important to you?
It has become an essen al part of life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Toronto
191

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, email, legal research
2. Why is online access important to you?

I need a computer at home to study, I'm a law student.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I have debts from educa on, and a huge part of it is from basic daily expenses that I cannot rule out. My internet is one of them. I'm always trying to cancel it and start it again, or trying to find student discounts. I don't know why it costs more than $50 a month.

5. Please share anything else relevant.

I really need internet and it's way too expensive, I feel like Rogers is making a huge profit off me, because they know there's no way I can be in school and not have internet at home.

Name and City
, Toronto
192

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, interna onal news, Venezuelan news, general educa on, books and magazines.

2. Why is online access important to you?
With reading is my only fun me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could see movies without extra charges.
5. Please share anything else relevant.

Internet access is a XXI century basic human right.

Name and City
Toronto.
193

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, , twi er etc
2. Why is online access important to you?

It is the trend that many ac vi es are going online. Banking, searching for any informa on, entertainment, etc 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

These days, internet has become so important in everyone's life. All people should know how to use it perfectly.

Name and City
,Toronto.
194

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work (I working in IT industry), learning (ex: Coursera courses), ge ng news, and many other things.

2. Why is online access important to you?

Because I use it for everything, and staying online like 16 hours in a day 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to spend money for be er quality food, would travel more o en, and many other things 5. Please share anything else relevant.

When I come in Canada 10 years ago, Internet in Russia was way worse than here, but now in Russia people can get un-limited 100 Mb/s internet for equivalent of 20$/month, while here Internet become only worse - same speed, but in-creased price and established traffic limita ons.

Name and City
Toronto
195

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms; emails; job search
2. Why is online access important to you?
I s a baaic need in today's world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Have easy access in informa on
5. Please share anything else relevant.
Name and City
toronto
196

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Downloading government forms (CPP transfer, T1 forms, status of T1 process, ge ng info) Sending assignments in on courses, emails to professors, checking sales flyers of retailers to know specials, checking in-ventory & loca on of nearest store; using apps for TTC & GO schedules; using Google & other search engines to look up info & people to reconnect with old friends; buying movie ckets to avoid lineups o en saving $2.00 or more per cket when buying online ...

2. Why is online access important to you?
See explana on above.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be more socially ac ve; able to go out to a restaurant once a month; cannot now & some mes run short of money near last week and have to rely on food bank to get by.

5. Please share anything else relevant.
Name and City
Toronto
197

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

job search, responding to on-line products and services, enhancing my E-skills, government forms, important infor-ma on and research, outreach informa on, community volunteering access, learning to do so much that requires on-line, homework and volunteer work, E-Systems communica ons, e-mailing resumes etc.

2. Why is online access important to you?

We are literally out of touch with so much, without computers. In todays world, a great percentage of the above men-oned communica ons are so essen al and virtually mandatory.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Without a computer at home, I would be out-of-touch with almost anything and feel des ned to remain unemployed and uninformed. I'd miss out on many opportuni es.

5. Please share anything else relevant.

Internet access 'on demand' should now be considered as a basic necessity and should be made much more affordable to low income seniors, disabled and disadvantaged working poor. I have disabili es and yet I do a lot of volunteer work to contribute to various communi es. My contribu ons would be tremendously limited without a computer.

Name and City
198

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homeworks, email and educa onal purpose for my children 2. Why is online access important to you?

Modern life internet is essen ol .

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would change every thing. Since the life depends on internet it is important to have it 5. Please share anything else relevant.

Name and City
199

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, government forms, homework, email, research, trip planning, etc...

2. Why is online access important to you?

Online access is a crucial part of my everyday living now. I organize my kids sports thru teamsnap, pay bills, check bank account, plan or check travel mes thru google maps or TTC schedules. Also I communicate via email with a muli ude of people for personal and business.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be more accessible for me to be able to use the internet at home rather than going to an Internet cafe or library when I need to do things online. Taking me out of my day to get to a place with either free internet or paying a small fee is incredibly disrup ve especially when I don't always have extra me to do that with kids. Also when my kids need to do research for projects or school homework it would make life simpler to be able to do that from the comfort of our home rather than a public se ng.

5. Please share anything else relevant.
Name and City
Toronto
200

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, banking government job search research 2. Why is online access important to you?

homework for kids, research, pricing, electronic news 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

less stressful since access to many general services will be easier 5. Please share anything else relevant.

Name and City
**** York ON
201

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, government forms, child care info and resources, medical research, housing info and help, banking, special educa-on sites for my young child with mul ple learning disabili es, tv shows and movies( because I can't afford/no longer have cable for over 3 years)

2. Why is online access important to you?

Helps me get instant access to informa on that would normally require numerous phone calls, trips to libraries or wai ng for things to arrive in the mail weeks later..

Keeps me in contact with family and support services needed for my child with special needs/developmental disabili es.

Provides me with news and weather that others get through tv, which I do not have due to the extremely high costs of cable service.

I can't afford internet either, but a neighbour lets me access her wifi and when I'm out I use the free wifi if it's offered wherever I am.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't be dependant on using my friends internet/wifi (especially since they are moving in a few months) and it would give me the feeling that I can actually afford to provide for my child without relying on other people for help. I would also not have to go to a place with internet just to do something online....I could stay home and use it, which is much more convenient, saves me and money.

5. Please share anything else relevant.

It would be great to have affordable, low cost, high-speed internet access. It's always part of expensive cable packages that I can't afford and no longer have. Due to the limited disability income ($12000/year) I receive, I need to use that small amount of income to pay for rent, food, clothing, school supplies for my child, electricity, transporta on etc., A "luxury" like internet is not something I can afford!! It should be affordable and available to everyone and not just for people that live above the poverty level.

As my child gets older (she's 7 right now) more and more of her special educa on lessons will require the internet. Once she learns how to read and write by herself she will need access to further her learning, and I worry that she'll fall be-hind because I can't afford anyone's rates.

It's a tragic shame that the poor suffer academically while the middle class and the rich do so much be er in school, all due to income levels. Everyone should have equal opportuni es to learn, at home and at school, without money being a barrier by denying access to the internet.

Name and City
Scarborough
202

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work
government forms
homework
research in general
2. Why is online access important to you?

its important to me to update my knowledge and skills to improve my performance at work and also I need internet for my daughter, who is nine years old and need for her homework and research 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I think, it would help me to get some money to take my daughter for swimming lesson for example or ballet lessons 5. Please share anything else relevant.

In my opinion, the poli cs should take this ma er seriously to make the internet and cable services more affordable knowing that the living costs in this country are too high and the salaries are not enough to pay this high cost.

Name and City
City, Toronto
203

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical health research, house searching, keeping in touch with friends and family, booking health appointments with acupuncturist, arranging mee ngs and tennis matches.

2. Why is online access important to you?

It is what keeps my scheduling, connected to people for work so its necessary for my income , helps me research me and my family's health symptoms

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't worry about telling my mother not to use too much internet when she doesn't really know how to turn WiFi on or off on her cell phone. I don't want to have to tell her that. I would be able to afford a be er apartment because I'd have more money for rent. I would be able to stay connected more o en with my partner in our long distance rela on-ship to Skype.

5. Please share anything else relevant.
Name and City
Toronto
204

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Extended family communica on.
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I have been a customer with Rogers for over ten years. Over the me, I have only seen prices increase, bandwidth de-crease and customer service poor. They know we need this powerful tool and therefore they bully us the way they want.

There are no regula ons on pricing for internet - sadly.

Currently, I live in **** River, Ontario. Communica on lines (cables are non-existent) are poor. Larger companies like Bell Canada take advantage of this by pricing their packages too high. Again, a vic m due to lack of regula on..

Name and City
**** River (formerly Toronto)
205

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

communica ons and researche
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
mississauga
206

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

online banking, gov.forms, news, email, homework, general info. search & watching social media such as youtube 2. Why is online access important to you?

for educa on and communica ons purpuses

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
207

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, social media, online research and scholarly ar cles, paren ng resources and blogs, government site, school sites, banking

2. Why is online access important to you?

It is a necessity for my school work, allows me to stay connected with family and friends, is used for accessing many ser-vices such as my student loans, banking and doing research for my personal use such as medical or financial informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would show us to use the money to pay off loans or for other important expenses which we do without (such as den-tal care).

5. Please share anything else relevant.
Name and City
Toronto
208

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Hotel/airline reserva ons, legal research, general research email, government forms, news, scheduling, events, etc, etc.

2. Why is online access important to you?

I spend between one and two hours a day on research online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

not
5. Please share anything else relevant.
Name and City
-Toronto
209

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework,job search,email, government forms.

2. Why is online access important to you?

I've recently gone back to school and have to complete a lot of research papers.

My daughter also gets assigned projects for homework.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would enjoy not having my services interrupted every other month and avoid extremely high late and reconnec on fees.

5. Please share anything else relevant.

Something has to be done with these contracts that you get stuck in for a year, leaving you unable to switch to other providers other than Bell and Rogers!

Name and City
, Toronto, Ontario
210

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework and research
2. Why is online access important to you?

It allows me to gain access to informa on that is not easily available at library's or elsewhere 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for my basic needs & travel 5. Please share anything else relevant.

Name and City
, ****, ON
211

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Movies, educa onal documentaries, learning videos/tutorials, games, photo/video edi ng, paying bills, online shopping.

2. Why is online access important to you?

Convenience, efficiency, me management, money management.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Feel less pressure to pay my bills.
Save more money to put towards a vaca on.
5. Please share anything else relevant.

Internet is so intertwined in our daily lives that it has become a necessity. It should be just as affordable as all basic needs.

Name and City
-Toronto
212

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use government pla orms, work pla orms, university pla orms, for social networking, health and medical search, and entertainment.

2. Why is online access important to you?

It is important to me because nowadays the internet has become necessary for basic human interac on, communica-on, learning, work, etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow me to communicate with my family, friends and acquaintances. I would have a be er chance of ge ng the job I want. I would have access to an incredible resource to learn and expand my knowledge. The Internet is an amazing human crea on that should be of easy access to everyone 5. Please share anything else relevant.

Name and City
, Toronto
213

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms, email, medical research,banking, and applying for work 2. Why is online access important to you?

Without online access all of the above is almost impossible to do. Searching for jobs and applying will mean having to take a bus to the library which can be costly 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Scarborough
214

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms,e-mails,Maps and direc ons,social media,hospital departments, OPD, latest research , and so on.

2. Why is online access important to you?

It saves me and unnecessary wai ng on phone.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Life will be easy.
5. Please share anything else relevant.

I think about the people who can not afford it.

Name and City
, Toronto
215

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework,search informa on necessary for my studying,government forms,email including work emails,and medical research.

2. Why is online access important to you?

It is vital and essen al because without it,it is very hard to do my important life tasks and keep contact with surrounding modern world.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would reflected very posi vely on my budget,as I could save considerable amount of money for other necessi es,such as food and rent,and even pharmatceu cals.

5. Please share anything else relevant.

The prices of Internet services are considered very high in Canada,in comparison to its counterparts developed coun-tries,par cularly in Europe,where the prices of Internet services are lower than Canada by about a half.One example is Sweden,where I lived there for a few years.

Name and City
,Toronto
216

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

filling out applica ons online (government, job), homework, e-mail, communica ng with family abroad 2. Why is online access important to you?

to keep update of news and family, source of informa on for adults and kids 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would help us to use the money for other kid's expenses that we have cut short for now like sending them for any extra curricular ac vi es.

5. Please share anything else relevant.
Name and City
, Scarborough
217

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail, Facebook, Wikipedia, YouTube, other websites. This is so I can check messages, do research, listen to music, print out important informa on, upload important informa on.

2. Why is online access important to you?

Online there is great access to lot of informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could look up e-mail and FB to make sure I don't miss urgent messages or if I want to make sure where and when to meet people. I could also check those things if I feel too bad to leave the house, or if there's something going on im-portant to me at home. I'd have more me to check messages so I could clear out my e-mail and FB accounts. If there are people who want a mee ng via Skype, I don't have to go to an Internet lounge to par cipate when the lounge might not even have the appropriate equipment to make it happen.

5. Please share anything else relevant.
Name and City
, Toronto
218

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email facebook cultural studies and event bookings 2. Why is online access important to you?

Communica on with others.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
219

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

job hun ng, medical research, email, government benefits, homework, recipes, advice, news, communica on with long distance friends

2. Why is online access important to you?

It appears like all government and business organiza ons make an assump on that internet access is a common house-hold item and hence tend to request all communica on solely this way. There are mes I had to do something that was me-sensi ve and had no access, leaving me to go out on the hunt for an internet cafe.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

Maybe I can pay other bills on me as opposed to falling behind. Also, I would be able to eat be er. The cost of inter-net is equivalent to one week worth of food in my personal situa on. That is madness.

5. Please share anything else relevant.
Name and City
, Toronto
220

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms,email, medical research.
2. Why is online access important to you?

To keep in touch with friends. members of my family finding direc on and what is going on in the world. Internet is very important to me.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

would not have to wait un l ages . Right now my speed is too slow.

5. Please share anything else relevant.
Name and City
Toronto
221

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
222

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

i have internet and home phone.
2. Why is online access important to you?

finding addresses, filling out or searching for governments sites,finding informa on on specific medica ons. also using the internet for get informa on on my school projects.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if i could afford high speed internet without going into my food budget i wouldn't have to worry about where my next meal is coming from or i wouldn't have to borrow money from friends.

5. Please share anything else relevant.

i have a young baby and to have food for her is essen al and some mes i would have to cancel my services just to make it by, Rent is high enough, and i don't see why home phones and internet has to be high also.i had two emergen-cies for my daughter where i had to call 911 and i had to ask my next door neighbor to use their phone.

Name and City
Toronto, Ontario
223

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, medical research, connec ng with family and friends 2. Why is online access important to you?

it is an educa onal tool for me

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be happier and more calm when I have to go to the bank to pay my bills. Some mes I have to take my computer out on the road to access WiFi, and I am a sick person, it is hard to get out in the winter. Paying for the internet means I have no money le to carry me throughout the month.

5. Please share anything else relevant.

Bell Canada just add on $4.00 more on my bill, when I ask why,I was told they have permission to do so. Why can't the Government do something about that. They increase their cost just because they can, and my service has not change.

Name and City
, Scarborough
224

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything - email, work, PhD research, government forms, banking, shopping, entertainment, news, music 2. Why is online access important to you?

I literally could not func on without it. Online access is en rely necessary to surviving in today's society.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Affordable home high-speed Internet would allow me to shi my budget around and spend more on other necessi es, like groceries.

5. Please share anything else relevant.
Name and City
, Toronto
225

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Almost everything
2. Why is online access important to you?

It is essen al for my everyday communica on and work.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Important survey.
Name and City
Toronto
226
OTTAWA ACORN MEMBERS’
INDIVIDUAL TESTIMONIALS
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Intervention: ACORN (Intervenor 301)

Document Name: 2015-134.224035.2409354.Intervention(1fn2$01!).pdf
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Summary

This booklet includes 398 tes monials from ACORN members* across the country.

This is in rela on to No ce 2015 134 for the hearing on **** 11th 2016. File number: 8663-C12-201503186.

Procedural Request: We ask that 10 ACORN members be selected to present on an individual basis at the hearing. For logis cal reasons please contact office staff at *-***-***-**** or ******@***.com to coordinate with the individual community members who get selected to present at the hearing.

We asked ACORN members to answer the following ques ons:

(1) What online services they use; (2) if and why these services are important to them; (3) if home internet is affordable; and (4) how would their lives change if internet was affordable.

The answers to these ques ons are their individual tes monials for submis-sion.

*ACORN members are low or moderate income community members in 20 chapters of neighbourhoods across the country.

Note: This is not ACORN Canada’s official submission.

Contents
1. Tes monials by region
2. Online pe on signatures
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What is ACORN Canada?

ACORN (Associa on of Community Organiza ons for Reform Now) Canada is an independent na onal organiza on of low and moderate income families with 70,000+ members in 20 neighbourhood chapters across nine ci es.

ACORN Canada is a membership-run organiza on. Each neighbourhood chapter elects a leadership that sits on a city-wide board; with the input of other mem-bers this body iden fies and plans campaigns that address local issues. ACORN members also work on provincial and na onal level campaigns, iden fied and di-rected by the members themselves based on community concerns and issues.

How does ACORN work?

ACORN’s organizing staff goes door to door in low and moderate income neigh-bourhoods, holding in depth one on one conversa ons with community mem-bers at their doors. The purpose of this is two-fold; to sign members up to the or-ganiza on, and to iden fy common issues that neighbourhood residents are hav-ing.

Much like in a union, ACORN members pay monthly dues and in return have an investment in the organiza on. Members make up the board and leadership, iden fy and plan the campaigns and share in the victories.

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BC ACORN MEMBERS’
INDIVIDUAL
TESTIMONIALS
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Lots of email (family, friends, government communica ons, media contacts, home maintenance, technical problems, etc.)

Online banking.

Research for fic on-wri ng, consumer products, "how-to" advice for gardening and repairs.

Weather checks, language transla on, travel planning, music, videos.

2. Why is online access important to you?

Connec on: the Net is my primary medium for staying in touch with family and friends, more than telephone and o en more than face-to-face.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Not much change, really. Any money saved would go to investment, as I'm on a low pension and need extra income.

5. Please share anything else relevant.

Canada needs to make high-speed Internet available for homes on every First Na ons reserva on.

Other countries, notably in Africa and Asia, have shown that extending Internet service to remote low-income people easily pays for itself. The Internet has become, with television, a primary vehicle for adult educa on -- especially be-cause it's interac ve.

Name and City
, ****
72

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms (mostly for my sons au sm funding), email (mostly his therapists, specialists and teachers), medical research, searching and downloading asd and learning apps for iPad. **** iPad updated, gathering pictures for PECS (communica on program), ordering special needs equipment and resources 2. Why is online access important to you?

Without it mine and my sons lives are greatly limited and we are unable to access nessassary resources. Currently I have to go to the library for access when he's at preschool as he cant handle being in public and doesn't understand it's a quiet place

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Op ons are limitless.....see previous responses 5. Please share anything else relevant.

Name and City
Burnaby
73

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Social media, my wri ng and emails.
2. Why is online access important to you?
Because I don't have a life.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I live in a cardboard box.
5. Please share anything else relevant.

I'd be pleased to pay 10 bucks month, to Telus for high speed.

Name and City
, New Westminster, BC,
74

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, medical reserch, web site, youtube, woodworking site, woodworking safety, and more of everything for educa-onal purposes.

2. Why is online access important to you?

easy access, problem solving, access to family. important diversity 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I t is a requirement to access every possible outlet, speed is always be er less me consuming 5. Please share anything else relevant.

share more for less, without filling others big pockets Name and City

, **** Alberni BC
75

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

clinical trials. org, health canada,email 2. Why is online access important to you?

i am a disabled canadian confined to a wheelchair , the internet is access to the world , speaking with friends colleges and rela ves , the internet allows me the freedom to do many things , like banking and medical research , without trav-elling which is very difficult for me .

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

id have more money for my family , we could eat be er, 5. Please share anything else relevant.

Name and City
VANCOVER BC
76

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email,Facebook,research on medical issues
2. Why is online access important to you?

It's one way I am able to keep in touch with my family who live out of province and I have family oversea 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy things I need as I'm on a budget and low income 5. Please share anything else relevant.

Name and City
surrey
77

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, looking up phone numbers and addresses, loca on and direc ons,bus schedules and gps tra king of buses, reading the news, research of various subjects.

2. Why is online access important to you?

E erythema needs to be done online and phone service is limited to do certain things.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have access to all the other Internet uses and have be er access to the informa on and learning. Capabili es the Internet will supply.

5. Please share anything else relevant.
Name and City
, Burnaby
78

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My child uses internet for school work. I use it for my volunteer dog work. As well as to pay my bills threw my bank ac-count. Used for bus informa on. As well as for daily informa on in the world as well as email access for personal and volunteer work.

2. Why is online access important to you?

It is important because it has become a main source for any and all informa on. Not only for school work but for life events. We get our news for internet not from T.V. and accessing any informa on to research either medica on, medi-cal informa on and access to ge jng around the lower mainland.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry how my children will do homework. Or research.

5. Please share anything else relevant.
Name and City
Surrey
79

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My daughter needs it for homework and I can keep in touch with her teacher through emails .

2. Why is online access important to you?

Well becouse I am the only one in my family that is out in Vancouver and my family lives back east and and it cost to much to call them so the me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

This would make life so much be er for me and my daughter and I would not make me get behind in my bills.

5. Please share anything else relevant.
Name and City
New westminster
80

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Provincial and Federal forms, research, communica on for community organiza ons. weather tracking, investment in-forma on, family contacts, photo sharing, musical entertainment and enlightenment, news hounding, on line purchas-es.

2. Why is online access important to you?

With decent service, I have access to a world of informa on and analysis where I get to exercise my own control over what I read and watch, I have access to visual and musical content that just didn't exist a genera on ago, and the world is open as a market for purchases and for the presenta on and debate of ideas.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would feel part of that community that exists in many other parts of the world where, either through government in-terven on or real compe on keeps the price of the same service, or even be er service, at more reasonable rates.

5. Please share anything else relevant.
Name and City
, **** Alberni, BC
81

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, working at home, research, social media 2. Why is online access important to you?

My work depends on it

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would help a great deal
5. Please share anything else relevant.

I believe TV and Internet should both be available at lower costs, making them more affordable Name and City

New Westminster
82

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Communica on with volunteer workplace.

Communica on with friends/people when I cannot go out due to disability.

Government forms/resources informa on.
Access to research for health info.
2. Why is online access important to you?

I am seeking a part me job and cannot type or research without taking rest breaks.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Communica on between employer and online resources would be more accessible /affordable and I can physically take rest breaks in the comfort of my home.

5. Please share anything else relevant.

When I take a school course, online informa on sharing is cri cal to my success.

Name and City
, New Westminster, BC
83

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, news, research, community, groups, government, banking, educa on, 2. Why is online access important to you?

the above

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Ease my small income for things I need
5. Please share anything else relevant.

I think all the IT services are way overpriced, that the profit margin of these companies is out of sight and I'm sure those in the lower levels of employment aren't making anything like they would be if it calculated according to what they con-tribute to the firm, just at CEOs are rated.

Name and City
, Vancouver BC
84

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms and reference, banking, paying bills, email, research for school, learning websites, news feeds, ap-plying for jobs

2. Why is online access important to you?

We use it daily for so many things! I use it to help my kids with homework, to pay bills and do other banking without having to drive 10 minutes to the bank, for email communica on, for managing an online por olio of my work. If I didn't have internet access, I would have to spend a lot more me outside of my home, which would increase my travel costs.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to take my kids out for fun things from me to me, such as a movie or a trip to an amusement park.

5. Please share anything else relevant.

We have made affording Internet a priority, but it is too expensive. Mul ple studies have shown that Internet in Canada is slower AND more expensive than most (if not all) Developed na ons. This needs to change. We currently pay approxi-mately $66/month, and feel that $45 or $50 would be much more reasonable.

Name and City
, Coquitlam, BC
85

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

bank, government forms, research, video games, facebook. email, blogs 2. Why is online access important to you?

I do a lot of volunteer work and I need email access and other internet access. I couldn't do my job without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am living on a disability so my income is very low. and the amount does not go up every year. it stays the same so I get poorer and poorer every year.

5. Please share anything else relevant.

We all need access to the informa on that's out there. Phone booths are almost non-existent because of cell phones.

Government forms are online. everyone needs to fill out government forms.

Name and City
Vancouver
86

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, medical research, historical research, contact with friends, taxes, bill payments, purchases, library services, mail services, informa on services etc, etc, etc 2. Why is online access important to you?

I live a large por on of my life online.If I didn't have online access, I might as well live in a cardboard box in the bush.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to go out more and enjoy be er things in life.

5. Please share anything else relevant.

Canada has the highest Internet prices for seniors in the world! What a disgrace! What's more, Canada has one of the lowest percentages of seniors online past 65. Its as if we seniors have been just thrown away from the Electronic Revo-lu on, as if we just don't ma er anymore....

Name and City
, **** Vancouver
87

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, work as a realtor (a lot of paper work) 2. Why is online access important to you?

I have to use it every day for a few hours to get work going.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

a lot more info....
5. Please share anything else relevant.
Name and City
, burnaby
88

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, researching anything i need, recipes, spelling , how to do all kinds of art works, youtube on how to make things, music, learning of course everyday of something i dont know, contac ng my cousin in germany, contaac ng stores, ge ng phone numbers all the me, looking up doctors or den sts , googling places i need to go, pinterest of which i cant get off of, so so many things to do on here.

2. Why is online access important to you?

it teaches me and i love to learn. knowledge is so important and helps us grow whether me at 53 or a child at 4. the only thing different is what we are looking up on here.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would truly help out as our income has not gone up in over ten years now and everything around us has which makes it so hard to get by and we constantly are suffereing and having to deal with elimina ng things from our lives just to have items like the internet or basic tv etc. food costs are way out of range and ea ng is even impossible as well.

5. Please share anything else relevant.

we should all be able to use something that offers so much and can bring so much job into someones life. money issues are a constant ba le for people on assistance and every thing seems to increase in rate that we cannot afford and are constantly elimina ng things from our lives on a daily basis. our income has not been raised in over ten years now along with the rest of the popula on that has had yearly raises so we constantly are figh ng for every single thing from food, shelter, hydro, tv phone, internet, clothes, medical items, medica ons not paid for, etc. its not possible anymore to even survive on what we are given monthly from the government and someone needs to speak up and look at how we are starving and not being able to manage. we have no voice and are voices are being silented more and more each day as people are dying because of the small amounts we recieve on a monthly basis. this is more than discrimina on of the poor , it is almost a form of silent murder if you ask me.

Name and City
, burnaby
89

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical results, CPP, OAP, EI, Tax forms, looking up phone numbers such as my Doctor and Eye specialist because we don't get a phone book anymore, looking for jobs because they are almost all oneline now, star ng in **** I will be doing homework, almost everything I need to do needs some form of access to the Internet, including accessing govern-ment offices. When I call THE NUMBER FOR cANADIAN GOVERNMENT THEY ALWAYS GIVE ME THE WEBSITE ACCESSS FIRST AND THEN THE PHONE NUMBER. LAST WEEK I WENT TO MY NEW WESTMINSTER OFFICE FOR HELP AND ALL THEY DID WAS GIVE ME AN ACCESS CODE FOR THE GOVT OF CANADA WEBSITE TO GET THE INFO MYSELF.

2. Why is online access important to you?

It is important to me because I can't get informa on easily anymore unless I have access to the Internet.This includes informa on from Govt of Canada Offices. From phone numbers to my Doctors' offices to my Government of Canada, I'm expected to have a computer and have access to the Internet. When at my Govt of Canada New Westminster branch just 2 weeks ago they insisted they could not help me. I asked what they say to people who don't have a computer.

Their answer was 'go to the library'. NOT 'we'll mail you what you need'. If the Govt of Canada wants me to have inter-net to get my informa on, they should give me the financial resources or provide me the service they say I need but can't afford.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be on an even level with the rest of the popula on. I would be able to do the things I need to do, and to the things that are expected of me.

5. Please share anything else relevant.

I hate it when Government of Canada Office Officials treat you like you don't count when you tell them you don't have internet. They just have no idea how de-valued and inconsequen al their looks and a tude towards me makes me feel. I'm a Senior, I need to work because my pension doesn't pay the bills, and now I'm told by those very people that are 'here for me'that I need to have high speed internet. I can't afford to live off my pension and they expect me to come up with money to pay for high speed internet so they can 'help' me. C'mon! Get ****!

Name and City
, New Westminster B.C.
90

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, YouTube, surfing, videos,, research, Skype , games, shopping.home work, selling items,, forms to fill and print , kids stuff.

2. Why is online access important to you?

I use it everyday for most things and so do my children 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Peace of mind
5. Please share anything else relevant.

I feel that the internet providers charge way to high and it's an easy money grab. It's not necessary and unfair.

Name and City
- **** Moody
91

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, facebook, general informa on, banking 2. Why is online access important to you?

communica on. keeps me from being isolated 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Vancouver
92

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms like OAS and CPP and my work pension, health insurance forms, email - to keep in touch with family and friends, my husband needs it to do his job - at age 73 he s ll has a part- me job which he can do at home if he has access to the internet, also to file income taxes, to manage bank accounts and pay bills, even to order groceries online when I am not well and cannot go out, (and my husband can no longer drive due to failing long range eyesight so if I am not well enough to go out the internet is the only way) 2. Why is online access important to you?

with mobility issues and issues of aging and transporta on I cannot go to all the places I would need to go to if I did not have internet access, almost every ins tu on now assumes its customers and clients and users have internet access and without it I would be socially isolated and severely constrained in the economic and ci zenship areas I need to par ci-pate in

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

without internet -As a senior I would end up becoming very depressed and socially isolated and severely stressed out because I would not be able to keep track of my bank account or get bills paid on me and I would end up with creditors harassing me because of it, I would be stressed and physically exhausted by the long and convoluted bus trips, our re-rement income would drop because my husband could no longer do his part- me job, - already I am anxious because my internet supplier is going to raise the price soon and they will no longer be offering the slower speed that I have been paying for.

WITH INTERNET - I can take part in social ac vi es, like exchanges with fellow "birders" and photographers and that keeps me from ge ng depressed, I can pay bills easily and without losing all the paper and therefore without the stress.

With internet I can get some of my medical expenses re-imbursed in a mely fashion (with no internet I would have a cash flow problem because it would take way longer to get my drug claims submi ed and paid out to me and then I would have to submit the original receipts so I would not have those available to be able to claim for medical expenses on my taxes).

If internet were more affordable I could afford more money for a new pair of shoes or winter boots or I could afford to pay for a pass at the recrea on centre; I could perhaps afford to pay for vitamins on a regular basis.

5. Please share anything else relevant.

I don't watch much TV because it has become way too complicated; too many remotes and too many bu ons and in what order to push all the bu ons, so mostly I don't watch TV unless someone comes and turns it on for me (and then some mes I can't get it to turn off) but I can handle the internet just fine, so without the internet I would not even know the weather or what the news in the world is all about.

Name and City
, Maple ****, BC
93

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

internet , cable , land line phone
2. Why is online access important to you?
to keep in touch with life

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

people that are on a disability , or old age pension need to get , more affordable rates, and banks should not be charging monthly charges for the disabled bank accounts as well, i try an discuss this with my bank , the 6 or 8 dollars a month i've payed for the past 50 years is not fair to people on disability, same with cable co.

5. Please share anything else relevant.

Our yearly transporta on budget , has not gone up in 20 year, if a person can not get and wait for bus for health reasons, need more than 800 a year, maybe 20 years this was ok but not now, we need at least 1200 a year , a hundred a month at least to maintain a vehicle , gas insurance,especially in west coast where gas costs more.

Name and City
, Coquitlam BC
94

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, look for social services, medical info, taxes, government forms, entertainment 2. Why is online access important to you?

can keep in touch and up to date and try and access services cause social services points you to online methods, enter-tainment cause can't afford to do other stuff and have a disability 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I may be able to afford to eat twice a day instead of maybe once a day 5. Please share anything else relevant.

Name and City
Vancouver
95

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, googling, medical research, and various other searches.

2. Why is online access important to you?

emailing, and staying in touch with people--- 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am a senior person, and affordable internet would be appreciated--- 5. Please share anything else relevant.

Please consider students, and seniors ----thank you--- Name and City

Burnaby, B.C.
96

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

looking info for my sons au sms,finding programs for him,i use it for talking with friends and family and also gaming 2. Why is online access important to you?

my son needs access to it for programs and apps for his au sm 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i could get more food into the house and maybe afford to have a cell phone 5. Please share anything else relevant.

Name and City
surrey
97

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, news, movies, I look things up on Dr. Google 2. Why is online access important to you?

I put in a lot of me, from working out my brain (luminousity), to researching or reading on various things that help a brain injured person. I try

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be something I would no longer worry about.

5. Please share anything else relevant.
Name and City
, Vancouvef
98

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I do a mul tude of things online.
2. Why is online access important to you?

It keeps me connected with the world and my friends.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for food etc.
5. Please share anything else relevant.

I can only afford Internet because I live with my boyfriend. Otherwise I couldn't. I'm on disability.

Name and City
Coquitlam
99

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails; 'research' of all kinds - when I hear something interes ng on the radio, I can look into it more; availability/ me of services/businesses; on-line reserva ons at local library; etc.

2. Why is online access important to you?

I am not a slave to my computer and the internet but it has enriched my life immeasurably. If EVERYONE had access to informa on that's available, we could have a more democra c society because without informa on, effec ve par cipa-on is not possilbe.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high and I can't afford it, so I cancel my service from me to me.

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

As I said above, high-speed internet access is a fundamental right if the powers-that-be really want public par cipa on in a representa ve democracy. (slow internet access doesn't allow complete access because messages [and any graphics] do not download completely)

Name and City
; Maple ****, BC
100

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, govt forms, keeping in touch with family abroad, keeping up with research.banking, paying bills directly to sellers 2. Why is online access important to you?

Keeps me up to date, enablese to pay for items quickly and safely.homework.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Have more money for ou ngs
5. Please share anything else relevant.

It is a service that everyone uses, my daughter needs it for homework research, which every child needing it, so should be affordable to all households

Name and City
Surrey BC
101

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, research in all degrees, Gvrn'ment forms, coupons, homework, because I may need to return to school and be-cause it should be affordable for everyone, period!

2. Why is online access important to you?

It's important because in this day and age some mes, actually, all of the me,there is no other choice!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would like to be able to put some money away, in order to save for re rement.

5. Please share anything else relevant.

We, the people of BC, should have the right to choose from a broad variety of providers. I don't have much choice but to flip back and forth between 2 major providers and it's based on the offers provided. Frankly speaking, it's a pain in the behind!!!

Name and City
Surrey
102

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work online from home; internet banking; bill payment; email; ac visim; take courses; app development.

2. Why is online access important to you?

without it, I'd be cut off from my work, my educa on, my friends and family.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if everyone could afford home high-speed internet we would have a more just society and that would make me a lot happier.

5. Please share anything else relevant.
Name and City
Powell River
103

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

: government forms, doing homework, email, medical research) look online companys 2. Why is online access important to you?

government forms, doing homework, email, medical research) look online companys 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

greatly
5. Please share anything else relevant.
Name and City
Surry bc
104

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work (self employed) online banking, research, email, staying in touch with family, alterna ve news sources, hobbies, 2. Why is online access important to you?

Internet nowadays is not a luxury it is a necessity.

It's a fundamental tool to survive in today's society and if you don't have access to it you are doomed to be marginal-ized and isolated.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'd have a bit more money to spend.
5. Please share anything else relevant.
As I've said earlier:

Internet nowadays is not a luxury it is a necessity.

Without it you are in effect a lower class ci zen. It's a shame that in a developed country the internet prices are un-affordable, especially the mobile internet packages. They are ridiculously expensive Name and City

Vancouver
105

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, social contacts with friends and family, email, research.

2. Why is online access important to you?

I am a senior with disabili es and the internet gives me access to friends and family. It helps me to overcome social iso-la on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy be er art supplies (I am a visual ar st) and I would be able to buy be er quality food.

5. Please share anything else relevant.
Name and City
, Vancouver
106

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the online services for government forms, job search, lab results, medical informa on, communica on with family in another province, to make medical appointments, deal with ICBC, remit extended medical receipts etc.

2. Why is online access important to you?

Without online access it is very, very difficult, me consuming, isola ng and some mes impossible to take care of all of the issues related to submi ng income taxes, job searching, medical issues, family rela ons, ICBC etc.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would save me a significant amount of me and energy and allow me to be a compe ve player in the process of ap-plying for employment. The me and energy I would save not having to go to the library would allow me to prepare healthy meals and eat at home which helps me to maintain my blood sugars, save money, eat healthier and feel be er.

5. Please share anything else relevant.
Name and City
Coquitlam
107

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

News, Emailing, Skype, e-banking, learning, work-related ma ers, various online applica ons, social networking, web-base interviews for jobs, online shopping, online educa onal courses.

2. Why is online access important to you?

It has become an invaluable tool for everyday living.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

There would be less financial constraints on my home budget.

5. Please share anything else relevant.

I am quite surprised by the high internet rates claimed by Canadian service providers as compared to similar products in economically similar countries. It is an absolute rip-off!!

Name and City
. Surrey, BC.
108

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,medical research.
2. Why is online access important to you?
for everything I can learn

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Be able to breath be er and be more comfertable 5. Please share anything else relevant.

Name and City
, New Westminster, B.C.
109

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, doing homework, social networking, e-mail, phone calls/Skype, look for housing, look for work, look for volunteer opportuni es

2. Why is online access important to you?

To be able to access important informa on, keep in touch with people, feeling connected and up to date on the world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat healthier, focus more on other things in my life and generally have less stress about finances.

5. Please share anything else relevant.
Name and City
, Vancouver
110

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework , email, search for job, banking, government forms and much more 2. Why is online access important to you?

I have 14 years old child need to study and search , also i'm disable most my banking are on line, ills by emails,and some job search

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

have more food on the table for my kid , can buy shoe and new clothes for him 5. Please share anything else relevant.

Some mes i think some thing for me is wishes but for others are normal life like ; phone , internet , cable tv and cell phone

Name and City
in Burnaby
111

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, banking, research, social media and news 2. Why is online access important to you?

Online access has become a vital necessity for the ac vi es of daily living. It is an expecta on and assump on between members of our western society that virtually all members of our society have online access.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
****, BC
112

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Disability forms, email, and upda ng informa on on the disabili es that I have.

2. Why is online access important to you?

Without the informa on, I would not be able to apply for my CPP or update my doctor on new medica ons that are de-veloped or are being developed for my disability.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I have high blood sugar that is developing into diabetes. My budget is extremely strained for food trying to eat for IBS, a mo lity disorder, lactose intolerance, and high blood sugar.

The price of food has risen so high that now I'm paying fi y dollars more a month buying the same things I used to buy for less. Plus there hasn't been a raise in my cost of living since 2005. Pre y silly.

5. Please share anything else relevant.

The cost of cable, phone and internet is going up another six dollars. This is the stupidest thing the CRTC has allowed in a very long me. I'm already at all the basics for all services. I can't afford to get these services and eat. I just don't know what to do.

Name and City
, **** Coquitlam
113

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work applica on, educa on, le ers, homework as my daughter had need in order to do homework, resumes, etc 2. Why is online access important to you?

for work and other health related ma ers, it is some mes a task to get places , as we cannot afford to go places on lim-ited income

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to look seek work when job places are closed and saccess to resources, school and opportuni es which will otherwise be limited as is without internet 5. Please share anything else relevant.

This has also enabled me to do my homework and access to educa on online Name and City

Burnaby bc
114

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I do medical research write emails as well as periodically access government forms.

2. Why is online access important to you?

The medical research I access is cri cally important as I have a health issue I must keep up to date on and my doctor sends me for the tests etc but does not have me to discuss in detail I want to keep up regarding the latest break-throughs and alterna ve therapies. I would feel more lost and worried without out more extensive informa on.

Being able to email is very important as it keeps me connected to others and as I have this health issue right now it al-lows me to connect when I don't always have the energy to go out.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would give me a great sense of relief to have an affordable choice.

5. Please share anything else relevant.

I hate that sickening feeling of having to take money from other necessi es to be able to have internet. I also face a huge struggle even paying rent for a ny apartment so that is an ongoing concern as we have the highest rent in Cana-da.

Name and City
Vancouver BC
115

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, e-mail to medical specialists (some do not take telephone calls), banking, alumni associa on news, receiving income (cheques phased out), communica ng with government agents (calls phased out, or being discour-aged), sales and discount no ces from vendors, research on everything, finding employment opportuni es, etc.

2. Why is online access important to you?

Online access is not a luxury, it is mandatory for me to survive in daily life. Every government agency, service agency, bank, service en ty, employers, etc. requires you to have access to the internet. Without access to the internet a Cana-dian ci zen cannot func on, period. End of story.

3. How do you feel about the current pricing of high-speed internet?

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My health would benefit from the fruits and vegetables I would be able to buy if it was not mandatory for me to pay $60 (plus taxes) to Telus for high speed internet access.

5. Please share anything else relevant.

WHY, why why -- are government and private service agencies (on whom we all rely) phasing all their services through the internet -- when internet access is so expensive for disabled, low-income and seniors to afford. Access via computer is also necessary -- how is this to be afforded?

Name and City
in New Westminster
116

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, finding jobs, applying for jobs, banking, research.

2. Why is online access important to you?

In respects to looking for employment it cuts down on transporta on costs as I can apply for jobs via employer websites instead of travelling to employers.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Vancouver, B.C.
117

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, confirma on of medical appointments, email, research of all types,on-line shopping 2. Why is online access important to you?

Forms are easier to get, medical claims get processed faster. I have wri en proof of things.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Healthier diet, a li le more recrea on
5. Please share anything else relevant.

Internet is an integral part of society now. Everyone, including my doctor asks for my email address. There are internet based ways to not have to have a subscrip on to any tv provider, which is slso very expensive, Name and City

, Surrey BC
118

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,Medical research,Government forms
2. Why is online access important to you?

it is important to me to talk to my friends on facebook, play games 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

if high speed internet would come down in price it would make me very happy 5. Please share anything else relevant.

I would be able to afford a car and insurance for it gas without that money i can not afford to get married or own or insure a car for that ma er and that makes me very mad.

Name and City
Surrey,b,c,
119

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,medical research,recipes,travel
2. Why is online access important to you?
important for learning

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

not sure
5. Please share anything else relevant.
Name and City
Bunaby
120

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail, government forms, job searching, academic research, poli cal ac on, news sites, banking, social media.

2. Why is online access important to you?

Online access is important to me because it allows me to stay informed with what is going on in the world and stay connected with friends and family.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to take advantage of high speed internet services and not have to worry about high bills for using this essen al service.

5. Please share anything else relevant.
Name and City
, Burnaby, BC
121

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical Research for my chronic illness & condi ons. Look up prescrip on side effects. Library renewals. Email which updates on gov't services and disability services. Transit direc ons is vital to know bus routes. Twi er connects to health breakthroughs, news updates, & provides the only social interac ons due to illness. I developed a website in order to help others with chronic pain. Download gov't forms & info. Study areas of interest to keep informed. Check bills through email.Communicate with friends in other countries through email.I listen to old radio shows when I am in pain to pass the me. I also listen to TED talks and listen to podcasts. I've taken some online courses in the past. The library has books & magazines online.

2. Why is online access important to you?

Traveling on transit is difficult without bus route plans. The translink site is vital to me. Impossible to keep up to date on medical issues without access to the Internet. Need me to explore medical sites & do not have that me if using com-puters at the library. Ge ng up to date medical informa on is cri cal to surviving a chronic illness. Need prescrip on info, doctor info, medical condi ons & services available, and what is covered by BC Medical Plan. I would not know all the services available to someone with a disability if I did not have the Internet. You need the Internet to explore Gov't services. Almost every service asks for email address now, so I need to check email frequently. Even doctor appts can be confirmed through email. If I have any computer problems, the Internet provides informa on that helps me solve the problem myself. I cannot afford to hire someone. For so many things the Internet provides answers so i can fix things myself, which is cri cal when you have no money. I would like to work on my website also which helps others with chronic pain. This way I can contribute to the world. Also on social media, I would like also to help others. When in pain, the Internet can o en help pass the me for me. Old Time Radio Shows & music are available online. Podcasts with amazing topics can be downloaded. All this content, along with the libraries, museums etc enriches my life. This keeps my brain ac ve & my focus posi ve.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have a bit more money for food. I would be able to con nue researching medical informa on and that gives me hope. I would feel more stability. I now feel like the Internet can be stopped at any me because I won't have enough money. If I knew I could afford the Internet, I would be able to help more people that suffer with pain, because I can make connec ons. I also would feel less pressure. When I am in pain, I some mes push myself to do research because I am afraid i may not have the Internet next month. It would make everything easier. Having so much informa on about anything is invaluable. When in pain I close my eyes and listen to old radio shows on the Internet. They help me get through the pain. I also listen to radio talk shows & TED talks. The library has books online and magazines to read all for free. I could even take courses online when I feel be er. They have all kinds, even free ones. Having all this entertain-ment, educa on, & mo va on available online keeps my mind focused on being posi ve. I can even learn medita on, tai chi & other healing therapies online.

5. Please share anything else relevant.

My computer broke down so I had no computer for quite some me. Then I volunteered at Free Geek. A er some me they give you a free computer. So having affordable Internet would mean so much to me. I am trying so hard to help others and keep my skills relevant in the world. I hope perhaps I also could perhaps earn some money with me.

Name and City
New Westminster
122

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet for job search, need cell phone to hope for prospec ve interviews 2. Why is online access important to you?

It have a disability and it's hard for me to get out of the house 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If the Internet and cell phone prices were more reasonable, I,might be able to go to McDonalds for a hamburger once in a while

5. Please share anything else relevant.

Canada's cell phone and Internet accesses the highest in the world, isn't it me to get the service providers, to stop making the kind o profits they do from people who can least afford it Name and City

New Westminster,BC
123

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research
Historical research
Canadian history

Communicate with those who have lost their phone or could not pay phone bill.

Leave messages for those traveling abroad eg soldiers deployed on DART Research government policy

Research current events
Review and search products to purchase
2. Why is online access important to you?
Knowledge,

Is one tool that helps level the laying field for some (much like the prin ng press) I structuonal videos (from building to art to use of new tech) Job applica ons

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
new Westminster BC
124

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
. **** Vancouver
125

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

home
2. Why is online access important to you?
access to informa on and services

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i could afford to spend more on medica ons
5. Please share anything else relevant.
Name and City
Ashcro BC
126

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

In Order Of Importance I use the internet for the following 1) Communica on with my children's school

2)Government forms and informa on such as income tax and income assistance communica on 3) Community events sign ups and contac ng family and friends 4) bills, banking and shopping

2. Why is online access important to you?

In an effort to reduce costs and waste many offices will no longer communicate on paper. Even in the event that will, much longer wait mes are expected for essen al services handled by mail. This is o en due to the fact that employees and resources are not allocated to handle paper communica ons when compared to online communica on. This in-cludes email messages, customers service and support and any forms to be filled out. To give an example of this My chil-dren's school WILL NOT OFFER the op on of ge ng important no ces on paper and will only communicate updates by email. I have no recourse in this ma er and must have an email account I can check regularly. Without internet one can-not meet the expected level of communica on will miss out on many opportuni es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow my family equal opportunity to access informa on communica on and services. Its just that simple and important.

5. Please share anything else relevant.
Name and City
Coquitlam
127

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, facebook, research
2. Why is online access important to you?

Keeps me in touch with family and friends in ****, England, Australia among other places.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less expensive internet would leave money for other things such as a vaca on that is more than a stayca on.

5. Please share anything else relevant.
Name and City
128

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

online banking , email with family and friends , also have some newsle er subscrip ons , google for general refer-ence,general interest surfing online shopping and more.

2. Why is online access important to you?

For all of the above noted subjects , especially the online banking. We can not afford our own car anymore. Avoiding unnecessary trips is prac cal and helpful for us. My husband and I both have serious health issues.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Being on a fixed income for many years now, any extra financial relief is significant to , and does help us out. Our budget is ght enough that when those occasional, but inevitable unexpected expenses/repairs do come up, that in order to con nue uninterrupted internet service as well as avoiding costly re-hookup charges, we do in fact, take the money from our food budget.Where else?

5. Please share anything else relevant.

Thank you two for all of Acorn's efforts to help us and all others who share our struggles to get by with a li le dignity.

Name and City
, Coquitlam,B.C.
129

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, medical research, job search
2. Why is online access important to you?

it's the main source of informa on available and can be accessible 24/7.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would have one less stress in my life and it would give me peace of mind.

5. Please share anything else relevant.

I think in this day and age, everyone should have high speed internet. Though libraries are great, it's just more easy to find and search for informa on online.

Name and City
Burnaby
130

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything...homework, taxes, email, research, news, downloading from Ne lix 2. Why is online access important to you?

Because we rely on it a LOT in our household 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Prices wouldn't be so high, it would be affordable especially since my husband is looking at re ring in the next couple of years!

While I can barely afford it, it would be nice to put that $ towards other things. We make sure our bills are paid and THEN we look at what's le over. Usually more month than money. :( 5. Please share anything else relevant.

I don't understand why we USED to have "UNLIMITED" and now it's got several ers to how much you can download. I think that sucks. I don't violate Copyright but I want to be able to watch series on Ne lix. Shomi doesn't have what I want.

Name and City
Surrey, BC
131

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, government forms, tax, homework, pay bills, on line banking,job search 2. Why is online access important to you?

save me,

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

save money, afford money for food and other ac vity, 5. Please share anything else relevant.

Name and City
- Burnaby BC
132
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email
2. Why is online access important to you?

It helps you know what is happening instantly.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If it was cheaper and I will be able to use more services.

5. Please share anything else relevant.

I think the government should subsidize the lower income bracket people.

Name and City
Toronto
164

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Emails,medical research,work, current events,communica ng with friends and family.

2. Why is online access important to you?

The internet is becoming an important part of our lives 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to buy nutrious food for me since I have high blood presume and l would be able to buy food for my cat and take her to the vet and also l would not have to live in TCHC and get a full me job.

5. Please share anything else relevant.
Name and City
Toronto, Ontario
165

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, email, medical research, other research, government forms, etc.

2. Why is online access important to you?

Saves much on leg work, is most efficient, quick communica on, research is important. All services are extremely useful 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow me to buy my own food rather than have to go to the food banks 5. Please share anything else relevant.

My children need access to this essen al service at an affordable rate. They should not have to travel from home to ac-cess this daily service

Name and City
Toronto
166

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I work from home using internet. I had to upgrade to a more expensive plan in order to be able to do my work.

2. Why is online access important to you?
My job depends on it.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.
Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
167

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, scien fic search, government forms
2. Why is online access important to you?

almost all of my work ac vity needs Internet 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Well, instead of going to public library I could do my stuff from home ...

5. Please share anything else relevant.
Name and City
**** York
168

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School researchs, email, social media, and pleasure purposes 2. Why is online access important to you?

Because it's the only way to stay updated about what's going on around the world, and to stay connected with others 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would save couple of bucks to help with my school tui on 5. Please share anything else relevant.

Name and City
Toronto
169

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, TV, movies, Internet browsing ; home security 2. Why is online access important to you?

Keeps me connected to friends family and security for my apartment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could afford other medical services that I can't pay due to high bills such as Internet/cell 5. Please share anything else relevant.

Name and City
, Toronto
170

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government and school forms,le ers, family work, wri ng, crea ve websites, teens doing homework, email, other vari-ous research. Music, community work, ordering books and other **** hold things such as banking, paying cell phone bills , internet bills

2. Why is online access important to you?

We all use it here as a family. It is very important because it is part of our educa on and work and contact. Basically, we can't live with out it really - very integral to our work and responsibili es 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would become a lot be er. It would free up budget so we can pay back debts 5. Please share anything else relevant.

Thanks you for organising to help families have affordable internet. All families need it to live in a modern society Name and City

171

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email communica on for government, educa onal and personal purposes. read newspapers, watch videos, movies, online TV. Use Skype and Face book for communica on. Online purchasing. Collec ng lots of informa on. searching and comparing products and prices etc. Using home phone through internet too.

2. Why is online access important to you?

Its a part of our everyday life. Checking our bank statement, having paycheck informa on, applying for a job, searching a job, day to day transac ons, entertainment everything is related to online access.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

All immigrants could enjoy their local culture and communica on facili es in an affordable way. Online TV would be more cheaper to enjoy.

5. Please share anything else relevant.
Name and City
, Toronto
172

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I work from home using the internet, so it's absolutely essen al for my job. I also used it extensively for my university academics. It's also my primary form of communica on between my family/friends who are not in the immediate area.

In addi on, as someone with a disability, the internet is essen al in accessing disability supports. The internet is o en the -only- contact point for companies and venues and I need that informa on to determine if they are accessible and/or can accomodate me. Also, things like paratransit bookings are o en only done online.

2. Why is online access important to you?
My Job!

Also, Online access is pre y much the only way I have to find out if programs/sites/loca ons are wheelchair accessible.

Even the yellow pages are now online, so my only method of finding phone numbers to contact them is through the in-ternet.

In addi on, as someone who works in an informa on field, the internet and informa on as a whole is integral to both my life and my work ethic. Can you imagine libraries without the internet?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry about losing my job if I can't pay for internet (my job reimburses us for our internet expenses, but we have to pay out of our own pocket first.) I wouldn't have to struggle to pay for what is my only access point to informa on on the accessibility of venues and events.

5. Please share anything else relevant.
Name and City
, Toronto.
173

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

banking, email, youtube, random links people send me. Things I download, like Linux distribu ons.

2. Why is online access important to you?

I am not a very social person, being on the au s c spectrum, but I s ll need society, and pu ng a keyboard between myself and other people has been immensely helpful. I can now pass as normal when I do go out.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to buy good food with. I would have less trouble with the vet bill, when I have to take my cat for an annual checkup.

5. Please share anything else relevant.

Having a computer between myself and other people has helped me immensely. Before the Internet became available, I ran a Fidonet BBS for five and a half years, ll i burnt out, and passed the torch to someone else.

Name and City
, Totonto, Ontario, Canada
174

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, leisure surfing, email, shopping, exercise rou nes.

2. Why is online access important to you?

It helps me stay connected to the people closest to me who are not near me.

To make sure the informa on I� m planing to use is correct.

For entertainment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

The money saved could go towards food and other u li es.

5. Please share anything else relevant.
Keep the internet anonymous.
Name and City
Toronto
175

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email. Job searches. Research, medical, community services.keeps 2. Why is online access important to you?

Keeps me up to date.. job trends, training courses and community resources.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Might have employement by now.
5. Please share anything else relevant.

Just recently i had to give up using B**l services...internert access eas over 90.00 tax included. I was paying over 220.00 mo and trying to budget was becoming very stressful for me. I would allocate was a vicious circle of self denial.. basics and necessi es of life compromisef at mes.

Name and City
**** York
176

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Through the internet I perform 98% of my daily communica on,within affordable internet affordable internet access I wouldn't be able to perform my work du es, communicate with friends, colleagues and family. I currently subscribe to Bell Sympa co but in the every near future I plan on disconnec ng my service with Bell and Rogers because both of these corpora ons have an unfair monopoly in the Canadian market place, and all they seem to care about is ripping off their loyal customers like myself. Poor folks like myself can't currently afford to terminate our contract because we don't the necessary funds to more to other carriers but when the funds come available I will most definitely disconnect from them both. A month I cancel my Bell landline that I had for over 30 years, and the only reason I did so is because Bell was con nuously ripping me off.

2. Why is online access important to you?

I am a local independent filmmaker and without internet access my business would come to a scritching holt.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If the internet access was a lot cheaper I would have a li le more money in my pocket for other basic ameni es.

5. Please share anything else relevant.

Poor folks like myself, people on disability, and social assistance there should be a special dispensa on for us when it comes to high speed internet, landline, cell. phones and cable accessibility.

Name and City
Toronto.
177

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, medical research, news updates, etc.

2. Why is online access important to you?

It's there I get informa on on health issues, pay my bills keep in touch with family.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be be er able to take care of myself and live a healthier happy life. Would experience less stress. I am re red and

5. Please share anything else relevant.

Don't have enough money to pay this exorbitant bill.

Name and City
Toronto
178

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research, social media, government forms, email, research of all kinds(knowledge), movies, contact with family in other provinces/ci es/countries, couponing/deals etc 2. Why is online access important to you?

It is the connec on to my family and informa on that i wouldnt have otherwise 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be less of a stress on the one income in a singlr parent home.

5. Please share anything else relevant.
Name and City
, scarborough, ontario
179

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government websites and services, email, social networking, job procurement, streaming television, radio (CBC) and podcasts, purchasing and downloading podcasts, e-books, music, TV shows and movies, ge ng weather informa on, watching/reading the news, looking up businesses, ordering food, buying event ckets, doing research, assessing poli -cal candidates and par es, ge ng direc ons, planning vaca ons and travel, doing my banking and budge ng, storing data, playing games.

2. Why is online access important to you?
Because I use it for everything!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pay down my debts faster.

5. Please share anything else relevant.
Name and City
, Toronto
180

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

Am a mom of 3 girls who always using the internet to do home work write essa play games and my self i seach to find government such as immigra on and many morei will be very happy to have high speed internet 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It will change alot because this me i can avble to pay the bill instead of keep cu ng frequently 5. Please share anything else relevant.

Name and City
Toronto
181

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, emails.
2. Why is online access important to you?
For every day communica ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

My earning will match with my costs.
5. Please share anything else relevant.

Telephone and cellphone bills are also high.

Name and City
Toronto
182

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

**** payment,govt forms,medical reminders,friends communica on, Email..........researching general informa on and services ....online shopping and delivery of groceries etc 2. Why is online access important to you?

I am isolated from all my friends and companies who use internet..........which means all of them.......leaves me out of touch with the world at large and close friends as well.............current happenings and entertainment are inaccessible to me.............out of touch and depressing

3. How do you feel about the current pricing of high-speed internet?

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be informed about current appointments.,special events and promo ons ....handle bill payment....be in touch with friends and family

5. Please share anything else relevant.
Name and City
.......Toronto
183

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing home work, email, face book etc
2. Why is online access important to you?

To conduct daily ac vi es we require and to get excess to contact to familes and friends residing in and outside of Cana-da.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be in less pressure in terms of finance and would feel quite comfortable to serve a happy life. If the charge is eas-ily affordable, I will use other facili es too like home phone, TV etc in addi on to internet 5. Please share anything else relevant.

In Today,s world, Internet service has become a basic need for everyone. So it must be cheaper and be er so that all low income family/person could u lize it in daily life to fulfill their goal.

Name and City
. Toronto
184

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government services / forms
medical research
physical and mental health
2. Why is online access important to you?

Internet has become a crucial part of our lives in a very short period of me. As I am on a fixed income it is massively important that I be able to have access to afordable internet. Not only for medical research, but finding nearby re-sources as well as it being the sole point of entertainment that I am able to a ain and afford at present. I no longer can afford cable / TV services. Lastly and most importantly I am awai ng government housing and the long term wai ng process requires that I access their website periodically to confirm and review details of my applica on. Without having at home access I would not be able to keep up my applica on and risk losing a housing opportunity that I am in desper-ate need of.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could easily afford home high-speed internet I might be able to on occasion see a play or performance. Purchas an ar cle of clothing at current I have not purchased a new ar cle of clothing in over 5 years. Allow me to be less cau ous and more relaxed about the grocery budget or my hydro costs.

5. Please share anything else relevant.

High-Speed has become crucial to everyones existence in a very short amount of me. Just a few short years ago I didn't think it would be the case but it is! It has become my only access to the outside world and essen al for communica ng with friends and absolutely necessary for government forms and informa on on a fairly regular basis.

Name and City
Toronto
185

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Bell
2. Why is online access important to you?

Job Search, emailing, personal researching, goevernment, 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could communte, I could buy more food and have a li le extra to live off of. I could put the extra to items that I need in the home.

5. Please share anything else relevant.
Name and City
**** York,ON
186

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above.
2. Why is online access important to you?
To do reserva on,seserched etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to do lots more stuff.
5. Please share anything else relevant.
The service should definitely regulated.
Name and City
. Toronto.
187

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, Online applica on for jobs, Immigra on work, 2. Why is online access important to you?

because its era of technolgy, if you don't have this ascess you might go back to stone age.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would be more aware of things happening around also i will be knowlegable to help those who are in need.

5. Please share anything else relevant.

please control the high internet prices, the bundle should include home phone (canada wide calling), internet (150gb with speed of atleast 10Mbps) & cable ( basic channel) all @ price of not more than 50$/Month Name and City

Alliston
188

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email,Research,connect with; friends,family, Volunteer work, **** Care Connec ons, online Support groups, gov't forms,online free Library resources

2. Why is online access important to you?

It keeps from isola on by keeping me connec ng to long distance Connec ons See above

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be, bleak & empty, as I would be more isolated with my disabili es.

5. Please share anything else relevant.
Name and City
, **** York
189

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All
2. Why is online access important to you?
Smooth running daily life

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
190

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,professional research, job search , online shopping, banking , social and professional networking, job search etc.

2. Why is online access important to you?
It has become an essen al part of life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Toronto
191

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, email, legal research
2. Why is online access important to you?

I need a computer at home to study, I'm a law student.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I have debts from educa on, and a huge part of it is from basic daily expenses that I cannot rule out. My internet is one of them. I'm always trying to cancel it and start it again, or trying to find student discounts. I don't know why it costs more than $50 a month.

5. Please share anything else relevant.

I really need internet and it's way too expensive, I feel like Rogers is making a huge profit off me, because they know there's no way I can be in school and not have internet at home.

Name and City
, Toronto
192

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, interna onal news, Venezuelan news, general educa on, books and magazines.

2. Why is online access important to you?
With reading is my only fun me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could see movies without extra charges.
5. Please share anything else relevant.

Internet access is a XXI century basic human right.

Name and City
Toronto.
193

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, , twi er etc
2. Why is online access important to you?

It is the trend that many ac vi es are going online. Banking, searching for any informa on, entertainment, etc 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

These days, internet has become so important in everyone's life. All people should know how to use it perfectly.

Name and City
,Toronto.
194

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work (I working in IT industry), learning (ex: Coursera courses), ge ng news, and many other things.

2. Why is online access important to you?

Because I use it for everything, and staying online like 16 hours in a day 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to spend money for be er quality food, would travel more o en, and many other things 5. Please share anything else relevant.

When I come in Canada 10 years ago, Internet in Russia was way worse than here, but now in Russia people can get un-limited 100 Mb/s internet for equivalent of 20$/month, while here Internet become only worse - same speed, but in-creased price and established traffic limita ons.

Name and City
Toronto
195

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms; emails; job search
2. Why is online access important to you?
I s a baaic need in today's world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Have easy access in informa on
5. Please share anything else relevant.
Name and City
toronto
196

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Downloading government forms (CPP transfer, T1 forms, status of T1 process, ge ng info) Sending assignments in on courses, emails to professors, checking sales flyers of retailers to know specials, checking in-ventory & loca on of nearest store; using apps for TTC & GO schedules; using Google & other search engines to look up info & people to reconnect with old friends; buying movie ckets to avoid lineups o en saving $2.00 or more per cket when buying online ...

2. Why is online access important to you?
See explana on above.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be more socially ac ve; able to go out to a restaurant once a month; cannot now & some mes run short of money near last week and have to rely on food bank to get by.

5. Please share anything else relevant.
Name and City
Toronto
197

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

job search, responding to on-line products and services, enhancing my E-skills, government forms, important infor-ma on and research, outreach informa on, community volunteering access, learning to do so much that requires on-line, homework and volunteer work, E-Systems communica ons, e-mailing resumes etc.

2. Why is online access important to you?

We are literally out of touch with so much, without computers. In todays world, a great percentage of the above men-oned communica ons are so essen al and virtually mandatory.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Without a computer at home, I would be out-of-touch with almost anything and feel des ned to remain unemployed and uninformed. I'd miss out on many opportuni es.

5. Please share anything else relevant.

Internet access 'on demand' should now be considered as a basic necessity and should be made much more affordable to low income seniors, disabled and disadvantaged working poor. I have disabili es and yet I do a lot of volunteer work to contribute to various communi es. My contribu ons would be tremendously limited without a computer.

Name and City
198

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homeworks, email and educa onal purpose for my children 2. Why is online access important to you?

Modern life internet is essen ol .

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would change every thing. Since the life depends on internet it is important to have it 5. Please share anything else relevant.

Name and City
199

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, government forms, homework, email, research, trip planning, etc...

2. Why is online access important to you?

Online access is a crucial part of my everyday living now. I organize my kids sports thru teamsnap, pay bills, check bank account, plan or check travel mes thru google maps or TTC schedules. Also I communicate via email with a muli ude of people for personal and business.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be more accessible for me to be able to use the internet at home rather than going to an Internet cafe or library when I need to do things online. Taking me out of my day to get to a place with either free internet or paying a small fee is incredibly disrup ve especially when I don't always have extra me to do that with kids. Also when my kids need to do research for projects or school homework it would make life simpler to be able to do that from the comfort of our home rather than a public se ng.

5. Please share anything else relevant.
Name and City
Toronto
200

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, banking government job search research 2. Why is online access important to you?

homework for kids, research, pricing, electronic news 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

less stressful since access to many general services will be easier 5. Please share anything else relevant.

Name and City
**** York ON
201

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, government forms, child care info and resources, medical research, housing info and help, banking, special educa-on sites for my young child with mul ple learning disabili es, tv shows and movies( because I can't afford/no longer have cable for over 3 years)

2. Why is online access important to you?

Helps me get instant access to informa on that would normally require numerous phone calls, trips to libraries or wai ng for things to arrive in the mail weeks later..

Keeps me in contact with family and support services needed for my child with special needs/developmental disabili es.

Provides me with news and weather that others get through tv, which I do not have due to the extremely high costs of cable service.

I can't afford internet either, but a neighbour lets me access her wifi and when I'm out I use the free wifi if it's offered wherever I am.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't be dependant on using my friends internet/wifi (especially since they are moving in a few months) and it would give me the feeling that I can actually afford to provide for my child without relying on other people for help. I would also not have to go to a place with internet just to do something online....I could stay home and use it, which is much more convenient, saves me and money.

5. Please share anything else relevant.

It would be great to have affordable, low cost, high-speed internet access. It's always part of expensive cable packages that I can't afford and no longer have. Due to the limited disability income ($12000/year) I receive, I need to use that small amount of income to pay for rent, food, clothing, school supplies for my child, electricity, transporta on etc., A "luxury" like internet is not something I can afford!! It should be affordable and available to everyone and not just for people that live above the poverty level.

As my child gets older (she's 7 right now) more and more of her special educa on lessons will require the internet. Once she learns how to read and write by herself she will need access to further her learning, and I worry that she'll fall be-hind because I can't afford anyone's rates.

It's a tragic shame that the poor suffer academically while the middle class and the rich do so much be er in school, all due to income levels. Everyone should have equal opportuni es to learn, at home and at school, without money being a barrier by denying access to the internet.

Name and City
Scarborough
202

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work
government forms
homework
research in general
2. Why is online access important to you?

its important to me to update my knowledge and skills to improve my performance at work and also I need internet for my daughter, who is nine years old and need for her homework and research 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I think, it would help me to get some money to take my daughter for swimming lesson for example or ballet lessons 5. Please share anything else relevant.

In my opinion, the poli cs should take this ma er seriously to make the internet and cable services more affordable knowing that the living costs in this country are too high and the salaries are not enough to pay this high cost.

Name and City
City, Toronto
203

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical health research, house searching, keeping in touch with friends and family, booking health appointments with acupuncturist, arranging mee ngs and tennis matches.

2. Why is online access important to you?

It is what keeps my scheduling, connected to people for work so its necessary for my income , helps me research me and my family's health symptoms

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't worry about telling my mother not to use too much internet when she doesn't really know how to turn WiFi on or off on her cell phone. I don't want to have to tell her that. I would be able to afford a be er apartment because I'd have more money for rent. I would be able to stay connected more o en with my partner in our long distance rela on-ship to Skype.

5. Please share anything else relevant.
Name and City
Toronto
204

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Extended family communica on.
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I have been a customer with Rogers for over ten years. Over the me, I have only seen prices increase, bandwidth de-crease and customer service poor. They know we need this powerful tool and therefore they bully us the way they want.

There are no regula ons on pricing for internet - sadly.

Currently, I live in **** River, Ontario. Communica on lines (cables are non-existent) are poor. Larger companies like Bell Canada take advantage of this by pricing their packages too high. Again, a vic m due to lack of regula on..

Name and City
**** River (formerly Toronto)
205

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

communica ons and researche
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
mississauga
206

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

online banking, gov.forms, news, email, homework, general info. search & watching social media such as youtube 2. Why is online access important to you?

for educa on and communica ons purpuses

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
207

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, social media, online research and scholarly ar cles, paren ng resources and blogs, government site, school sites, banking

2. Why is online access important to you?

It is a necessity for my school work, allows me to stay connected with family and friends, is used for accessing many ser-vices such as my student loans, banking and doing research for my personal use such as medical or financial informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would show us to use the money to pay off loans or for other important expenses which we do without (such as den-tal care).

5. Please share anything else relevant.
Name and City
Toronto
208

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Hotel/airline reserva ons, legal research, general research email, government forms, news, scheduling, events, etc, etc.

2. Why is online access important to you?

I spend between one and two hours a day on research online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

not
5. Please share anything else relevant.
Name and City
-Toronto
209

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework,job search,email, government forms.

2. Why is online access important to you?

I've recently gone back to school and have to complete a lot of research papers.

My daughter also gets assigned projects for homework.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would enjoy not having my services interrupted every other month and avoid extremely high late and reconnec on fees.

5. Please share anything else relevant.

Something has to be done with these contracts that you get stuck in for a year, leaving you unable to switch to other providers other than Bell and Rogers!

Name and City
, Toronto, Ontario
210

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework and research
2. Why is online access important to you?

It allows me to gain access to informa on that is not easily available at library's or elsewhere 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for my basic needs & travel 5. Please share anything else relevant.

Name and City
, ****, ON
211

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Movies, educa onal documentaries, learning videos/tutorials, games, photo/video edi ng, paying bills, online shopping.

2. Why is online access important to you?

Convenience, efficiency, me management, money management.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Feel less pressure to pay my bills.
Save more money to put towards a vaca on.
5. Please share anything else relevant.

Internet is so intertwined in our daily lives that it has become a necessity. It should be just as affordable as all basic needs.

Name and City
-Toronto
212

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use government pla orms, work pla orms, university pla orms, for social networking, health and medical search, and entertainment.

2. Why is online access important to you?

It is important to me because nowadays the internet has become necessary for basic human interac on, communica-on, learning, work, etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would allow me to communicate with my family, friends and acquaintances. I would have a be er chance of ge ng the job I want. I would have access to an incredible resource to learn and expand my knowledge. The Internet is an amazing human crea on that should be of easy access to everyone 5. Please share anything else relevant.

Name and City
, Toronto
213

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms, email, medical research,banking, and applying for work 2. Why is online access important to you?

Without online access all of the above is almost impossible to do. Searching for jobs and applying will mean having to take a bus to the library which can be costly 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Scarborough
214

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms,e-mails,Maps and direc ons,social media,hospital departments, OPD, latest research , and so on.

2. Why is online access important to you?

It saves me and unnecessary wai ng on phone.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Life will be easy.
5. Please share anything else relevant.

I think about the people who can not afford it.

Name and City
, Toronto
215

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework,search informa on necessary for my studying,government forms,email including work emails,and medical research.

2. Why is online access important to you?

It is vital and essen al because without it,it is very hard to do my important life tasks and keep contact with surrounding modern world.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would reflected very posi vely on my budget,as I could save considerable amount of money for other necessi es,such as food and rent,and even pharmatceu cals.

5. Please share anything else relevant.

The prices of Internet services are considered very high in Canada,in comparison to its counterparts developed coun-tries,par cularly in Europe,where the prices of Internet services are lower than Canada by about a half.One example is Sweden,where I lived there for a few years.

Name and City
,Toronto
216

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

filling out applica ons online (government, job), homework, e-mail, communica ng with family abroad 2. Why is online access important to you?

to keep update of news and family, source of informa on for adults and kids 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would help us to use the money for other kid's expenses that we have cut short for now like sending them for any extra curricular ac vi es.

5. Please share anything else relevant.
Name and City
, Scarborough
217

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail, Facebook, Wikipedia, YouTube, other websites. This is so I can check messages, do research, listen to music, print out important informa on, upload important informa on.

2. Why is online access important to you?

Online there is great access to lot of informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could look up e-mail and FB to make sure I don't miss urgent messages or if I want to make sure where and when to meet people. I could also check those things if I feel too bad to leave the house, or if there's something going on im-portant to me at home. I'd have more me to check messages so I could clear out my e-mail and FB accounts. If there are people who want a mee ng via Skype, I don't have to go to an Internet lounge to par cipate when the lounge might not even have the appropriate equipment to make it happen.

5. Please share anything else relevant.
Name and City
, Toronto
218

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email facebook cultural studies and event bookings 2. Why is online access important to you?

Communica on with others.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
219

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

job hun ng, medical research, email, government benefits, homework, recipes, advice, news, communica on with long distance friends

2. Why is online access important to you?

It appears like all government and business organiza ons make an assump on that internet access is a common house-hold item and hence tend to request all communica on solely this way. There are mes I had to do something that was me-sensi ve and had no access, leaving me to go out on the hunt for an internet cafe.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

Maybe I can pay other bills on me as opposed to falling behind. Also, I would be able to eat be er. The cost of inter-net is equivalent to one week worth of food in my personal situa on. That is madness.

5. Please share anything else relevant.
Name and City
, Toronto
220

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms,email, medical research.
2. Why is online access important to you?

To keep in touch with friends. members of my family finding direc on and what is going on in the world. Internet is very important to me.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

would not have to wait un l ages . Right now my speed is too slow.

5. Please share anything else relevant.
Name and City
Toronto
221

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above
2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
Toronto
222

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

i have internet and home phone.
2. Why is online access important to you?

finding addresses, filling out or searching for governments sites,finding informa on on specific medica ons. also using the internet for get informa on on my school projects.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if i could afford high speed internet without going into my food budget i wouldn't have to worry about where my next meal is coming from or i wouldn't have to borrow money from friends.

5. Please share anything else relevant.

i have a young baby and to have food for her is essen al and some mes i would have to cancel my services just to make it by, Rent is high enough, and i don't see why home phones and internet has to be high also.i had two emergen-cies for my daughter where i had to call 911 and i had to ask my next door neighbor to use their phone.

Name and City
Toronto, Ontario
223

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, medical research, connec ng with family and friends 2. Why is online access important to you?

it is an educa onal tool for me

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be happier and more calm when I have to go to the bank to pay my bills. Some mes I have to take my computer out on the road to access WiFi, and I am a sick person, it is hard to get out in the winter. Paying for the internet means I have no money le to carry me throughout the month.

5. Please share anything else relevant.

Bell Canada just add on $4.00 more on my bill, when I ask why,I was told they have permission to do so. Why can't the Government do something about that. They increase their cost just because they can, and my service has not change.

Name and City
, Scarborough
224

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything - email, work, PhD research, government forms, banking, shopping, entertainment, news, music 2. Why is online access important to you?

I literally could not func on without it. Online access is en rely necessary to surviving in today's society.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Affordable home high-speed Internet would allow me to shi my budget around and spend more on other necessi es, like groceries.

5. Please share anything else relevant.
Name and City
, Toronto
225

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Almost everything
2. Why is online access important to you?

It is essen al for my everyday communica on and work.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Important survey.
Name and City
Toronto
226
OTTAWA ACORN MEMBERS’
INDIVIDUAL TESTIMONIALS
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Intervention: ACORN Members Testimonials

Document Name: 2015-134.224035.2409355.Intervention(1fn2j01!).pdf
4 **** 2015
John Traversy
Secretary General
Canadian Radio-television and
Telecommunications Commission
Ottawa, ON *** ***
VIA GCKEY
**** Mr. Traversy,

Re: Commission File number: 8663-C12-201503186 Telecom Notice of Consultation CRTC 2015-134 (as amended) Consolidated testimonials from ACORN Canada members - electronic version

1. In the 14 July 2015 intervention of the Affordable Access Coalition,1 the AAC noted its understanding that some ACORN Canada members would be individually submitting comments relating to the affordability of broadband as part of Phase 1 of this proceeding.

Those individual comments were filed in person with the Commission, at its offices, on or before the 14 July 2015 filing deadline.

2. The purpose of this letter is to file with the Commission a consolidated electronic version of all of those testimonials, for the public record, with the individual names redacted. Because of the large file size of that consolidated document, it is being filed in two parts, and is not being served on the parties.

Yours truly,
[original signed]
**** White, Barrister & Solicitor
Counsel to the AAC

cc: Distribution ****, Telecom Notice of Consultation CRTC 2015-134 (by email) ACORN Canada, CAC, COSCO, NPF, PIAC (by email) *** End of document***

1

The Affordable Access Coalition (the “AAC”) is comprised of: The Association of Community Organizations for Reform Now, Canada (“ACORN Canada”); the Consumers’ Association of Canada (“CAC”); the Council of Senior Citizens Organizations of British Columbia (“COSCO”); the National Pensioners Federation (“NPF”); and the Public Interest Advocacy Centre (“PIAC”).

PUBLIC INTEREST ADVOCACY CENTRE

LE CENTRE POUR LA DÉFENSE DE L’INTÉRÊT PUBLIC ONE **** Street, Suite 1204, Ottawa, Ontario, Canada *** *** Tel: (613) 562-4002. Fax: (613) 562-0007. E-mail: ******@***.com. Website: http://www.piac.ca mailto:******@***.com

http://www.piac.ca/

Intervention: ACORN (Intervenor 301)

Document Name: 2015-134.224035.2409355.Intervention(1fn2j01!).pdf
4 **** 2015
John Traversy
Secretary General
Canadian Radio-television and
Telecommunications Commission
Ottawa, ON *** ***
VIA GCKEY
**** Mr. Traversy,

Re: Commission File number: 8663-C12-201503186 Telecom Notice of Consultation CRTC 2015-134 (as amended) Consolidated testimonials from ACORN Canada members - electronic version

1. In the 14 July 2015 intervention of the Affordable Access Coalition,1 the AAC noted its understanding that some ACORN Canada members would be individually submitting comments relating to the affordability of broadband as part of Phase 1 of this proceeding.

Those individual comments were filed in person with the Commission, at its offices, on or before the 14 July 2015 filing deadline.

2. The purpose of this letter is to file with the Commission a consolidated electronic version of all of those testimonials, for the public record, with the individual names redacted. Because of the large file size of that consolidated document, it is being filed in two parts, and is not being served on the parties.

Yours truly,
[original signed]
**** White, Barrister & Solicitor
Counsel to the AAC

cc: Distribution ****, Telecom Notice of Consultation CRTC 2015-134 (by email) ACORN Canada, CAC, COSCO, NPF, PIAC (by email) *** End of document***

1

The Affordable Access Coalition (the “AAC”) is comprised of: The Association of Community Organizations for Reform Now, Canada (“ACORN Canada”); the Consumers’ Association of Canada (“CAC”); the Council of Senior Citizens Organizations of British Columbia (“COSCO”); the National Pensioners Federation (“NPF”); and the Public Interest Advocacy Centre (“PIAC”).

PUBLIC INTEREST ADVOCACY CENTRE

LE CENTRE POUR LA DÉFENSE DE L’INTÉRÊT PUBLIC ONE **** Street, Suite 1204, Ottawa, Ontario, Canada *** *** Tel: (613) 562-4002. Fax: (613) 562-0007. E-mail: ******@***.com. Website: http://www.piac.ca mailto:******@***.com

http://www.piac.ca/

Intervention: ACORN Members Testimonials

Document Name: 2015-134.224035.2398004.Intervention(1f#b801!).html

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Oui/Yes

Intervention: ACORN (Intervenor 301)

Document Name: 2015-134.224035.2398004.Intervention(1f#b801!).html

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Oui/Yes

Intervention: ACORN Members Testimonials

Document Name: 2015-134.224035.2409353.Intervention(1fn2h01!).pdf
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

downloading, research, social media, entertainment, buying and selling 2. Why is online access important to you?

contact with others with my condi on, informa on, convenient communica on/access with society, easier to find things eg employment, special items, housing

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

more for expensive food
5. Please share anything else relevant.

access to society comparable to others must be a criteria by which we measure jus ce and poverty. the poor and disa-bled are disadvantaged to begin o en without family and friends to assist us so the internet compensates somewhat for this and gives us the ability to func on more independently and feel more secure and not so socially vulnerable.

Name and City
o awa ont
316

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use many services online. I live in a rural area where accessing services in person is not always available to me. I do my banking online, some of my university learning online, shopping, research and for watching television and movies since I cannot afford cable tv

2. Why is online access important to you?

Without it I would be really cut off from the outside world and I would have to be a lot more resourceful about finding ways to get to places in person instead of accessing them on the net.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I had the money that I currently spend on internet at my disposal we would eat be er food as a family. We would have some extra money to be able to go on family ou ngs from me to me. When there was an emergency expense I would be be er prepared.

5. Please share anything else relevant.
Name and City
, Perth ON
317

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, filing taxes, email,google maps for finding direc ons to and contact numbers for ultrasound clinics, blood labs, doctors office and hospitals. Skype for making doctors appointments and staying in touch with family that can't live in the same province because of job opportuni es.

Banking, inves ng and credit card payments.

Booking flights, medical research that my doctors have suggested I look into and that I bring to appointments with me.

Medical research I do on my own for my disease that provides hope for treatment.

Public library for holding books and checking due dates.Ne lix, Facebook, Local news, interna onal news, online shop-ping, finding housing,loading presto for public transit.

2. Why is online access important to you?

I am mostly homebound because of CFS/ME. I have an illness that most of my doctors know very li le about. Online ac-cess is so important to me because I can connect with online pa ent support groups - most sufferers are too ill to leave their houses so we would never get to meet, share experiences, hold each other up on the worst days and keep each other informed about new research. It also helps me stay connected with my family and friends that I am otherwise iso-lated from. I need a lot of rest periods and Ne lix allows me to be doing something without over-exer ng myself.It is a distrac on from my illness.

I use it for online shopping (even just browsing local stores so that when we go to pick something up I know where it is so we don't have to walk as far which prevents me from having more severe symptoms) My husband is a computer programmer and he could work from home on days that I would need him to help with meals if our internet access was be er (we have rural satellite internet) 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am nothing but lucky that my husband has a high paying job. If something were to happen to him, high-speed internet would not be an op on for me as I am unable to work and would be on ODSP. Every aspect of life (banking, renewing health cards, trying to find my way to doctor appointments without google maps) would be a struggle. I know this strug-gle is real for a lot of Canadians and I want to help fight for them to have affordable high-speed internet.

5. Please share anything else relevant.
Name and City
from O awa
318

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, research, forwarding comments and complaints about exis ng services to appropriate personnel, looking up tel-ephone numbers (since we don't seem to have telephone books anymore), learning about current events and issues that effect me.

2. Why is online access important to you?

for the reasons men oned above, in order to stay in touch and stay on top of issues that effect my life 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I quite o en have to go without transporta on (bus pass) accessibility un l I receive GST cheque (mid month); am usual-ly unable to afford healthy food for the month so have to make due with cheaper, less healthy items; have a "running tab" on my telephone bill. Would be able to spread my Disability Allowance much further if I did not have this huge ex-pense every month, and could seek part- me employment to supplement my income.

5. Please share anything else relevant.

An impossible situa on. If I didn't have Internet at home - I would go to a library or government services office. Howev-er, in order to do that - I would have to pay transporta on costs. If I had a job - I might be able to afford Internet and survive on my means a li le more comfortably - but this would also involve having enough money to afford transporta-on costs.

Name and City
O awa
319

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, government forms,emails and medical research.

2. Why is online access important to you?
Most things are online now days.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can at least buy the food I usually don't buy for my children and some new clothes which they need.

5. Please share anything else relevant.
Name and City
Oa awa Ontario
320

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, homework, entertainment, job search etc.

2. Why is online access important to you?
Only form of enetertainment i can afford

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can pay off my debt
5. Please share anything else relevant.
Name and City
O awa
321

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Job search, government forms, entertainment, e-mail, social media, general informa on.

2. Why is online access important to you?
I need it for communica ons and informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would use the extra money for re rement savings.

5. Please share anything else relevant.

Internet access rates seem to be especially high in Canada.

Name and City
O awa
322

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I am on odsp due to a **** problem. I use email to communicate with my doctors and other services at the **** Ins -tute.

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
O awa
323

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, finding out where a medical appointment is and how to get there, transporta on, homework, men-tal health resources, job searches.

2. Why is online access important to you?

It is a necessary part of my life because I need it for everyday things such as the things I men oned above. It is also nec-essary because it helps me keep in contact with family members and friends when it is too difficult (for health reasons) to see them.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to afford more food during the month (meaning that I wouldn't have to ra on food for the last two weeks). I would also be able to afford to buy things like new clothes or shoes when I am in need, instead of wai ng for a special occasion.

5. Please share anything else relevant.
Name and City
O awa
324

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Tous!!!
2. Why is online access important to you?

Beaucoup des administra ons publiques et privées recommandent fortement l� u lisa on de leurs services en ligne:

Relevé bancaire, relevé de paie, factura on....

Les entrevues en skype sont devenues de plus en plus fréquentes, Les devoirs scolaires (Alloprof, SOS devoirs) Communica on professionnelle

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Il y aura surement un changement important. J'ai une famille composée de 5 personnes, on ne peux pas plus que deux.

Le temps de réponse devient long, et tu n'aura plus le morale pour faire tes devoirs comme il faut.

5. Please share anything else relevant.

Un autre point important à soulever le téléchargement devrait être illimité!!!

Name and City
Ga neau
325

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, homework, email, job search, social media, work research 2. Why is online access important to you?

It is necessary for me to be able to access employment and educa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not have to worry about what foods I cannot afford.

5. Please share anything else relevant.
Name and City
O awa
326

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, forms, research, etc.
2. Why is online access important to you?

The research I do for work would be much harder without the internet. Also, I stay in touch with family & friends through email.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Ga neau Quebec
327

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School research, email, homework, watching movies/tv, online banking, workplace website 2. Why is online access important to you?

It is necessary to complete tasks that are given in this me. Without it, many tasks would be difficult, if not impossible, to complete. As a university student, I can say that it is mandatory to have online access to complete homework or study.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not have to worry as much about high costs, and can put more money towards my savings or food. I would also be able to afford to supply myself with internet, rather than sharing the costs with my roommates.

5. Please share anything else relevant.
Name and City
, O awa
328

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use online banking, emails,facebook,read a lot of news sites.

.
2. Why is online access important to you?

Everything is now online, from buying ckets to you name it, it's all online. Without access to the Internet I would feel like I was back in the stone age, and it's the only way to do a lot of stuff. My work schedule is online, without access I would not a job.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat ba er food, healthier food.
5. Please share anything else relevant.

We pay too much here in Canada, my family in the U.S.A get access to the net for much much less Name and City

from o awa
329

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

for everything. govt. forms, emails, research, job searching, weather forecast, google maps, linked In, online bill pay-ment.

2. Why is online access important to you?

without online access no one is able to live in Canada. For everything people need online service.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, O awa
330

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, email, banking, paying bills, filing tax return, to communicate with loved ones, research, marke ng 2. Why is online access important to you?

It is extremely important to me to keep in touch with family that is far away as well as the simplicity oF doing all of my banking from home as my bank does not do much at their physical loca ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be able to afford more items like food and other required expenses.

5. Please share anything else relevant.
Name and City
from O awa
331

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government services, find general informa on , news, email., Bills, banking,

2. Why is online access important to you?

Almost everything has to be done only , it use to just a another op ons to do things, now in a lot of cases it is the only op on

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Don't have health coverage for dental and vision coverage If lower prices, could maybe afford insurance 5. Please share anything else relevant.

Name and City
, O awa
332

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, homework, school research, paying bills, communica ng with family members (Skype) 2. Why is online access important to you?

I need the internet to pay for my bulls. When I don't have me to go to the bank. My banknis far from where I live so having to travel to the bank for 45mins and standing in line takes up a lot of my day. I also go to school and because we can't afford internet I have to go to the library if I need to do research again travel me on the bus and Inwork and li-brary hours arwnt the best for a full me student and part me worker.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would make it easier to stay home to do the things I need to do. Watch movie when I can. I don't have to travel every I go justbtobdo something for 5mins when I can just do it at home. It would save more me in my day.

5. Please share anything else relevant.
Name and City
O awa
333

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online jobs,homework,and email.
2. Why is online access important to you?

To feed my family and fast & secure services 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Easier than now
5. Please share anything else relevant.

Telecommunica ons are chea ng a lot and take many from us Name and City

O awa
334

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use government forms email medical research, etc 2. Why is online access important to you?

Because we can connect with all over the world 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

As I'm a sick woman. I will be able to talk with my family keep in touch with them by emails and finally I'll be able to print my documents at home, etc

5. Please share anything else relevant.
Name and City
, O awa, ON
335

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, and email and other, etc:
2. Why is online access important to you?

well it very important to me so i can keep in touch with friends and family and also do my homework and research, and to communicate with people and to keep me from going crazy and board, i need to be online cha ng or pla ng my games or even checking up on stuff, so yes its very important in my life and would be nice if they could have a lower price as i cannot really afford or feed myself for the month as i am assistance and low income a month its very hard to live from day to day wandering whats my next meal or how i can feed my dog, for a month, so i hope they understand and lower the internet and hopefully the tv also as i just have basic tv. thx 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

well i would be able to live and eat and not worry about what my next meal will be and i wont have to stress out alot and be able to afford to eat or even maybe go out and do something instead of si ng in and being bored, so please do something about this i am on a low income every month im on welfare and its very hard to live like this and i also have health issues and trying to get on Odsp and its hard .

5. Please share anything else relevant.

well as i said in other areas i hope they can lower the internet to like maybe 20$ a month and also the basic tv to same amount would be easier to live.

Name and City
, O awa
336

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Une necessite absolue et un besoin vitale la revision du cout de l internet est impera f 5. Please share anything else relevant.

Nos gouvernements nous ont engagees dans ce grand processus technologique et informa que j es me qu il est de leur devoir d assumer les consequences et son impact sur les budjet familliaux Name and City

o awa
337

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

ALL of the above and more
2. Why is online access important to you?

It is the easiest and the fastest way of communica on especially to government agencies. Also, most, if not all, of the commercial en es operate on on-line services via Internet - paying bills is one of them. I do not have to spend on stamps in communica ng to families and rela ves overseas even just across Canada.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would change drama cally. I would have a chance to go on going places, at least, once a year for a good holiday. And, I need not cut of other budget items to pay for Internet access 5. Please share anything else relevant.

I strongly believe that if the cost of Internet services be reasonably low that can be afforded by the least privilege low income families and individuals, both governmental agencies, commercial ins tu ons, health care services, government agencies that operate social services programs would be more benefi ng because the costs of communica ng these ser-vices to the public would be a cost saving.

Name and City
O awa
338

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Checking my email, work, and assignments
2. Why is online access important to you?

Gives me the opportunity to get informa on, contact my family members and also communica ons 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It will really help to balance my life and that of my family and also my work too.

5. Please share anything else relevant.

It's a welcome development if the government can do this .

Name and City
O awa
339

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My children use the internet for homework studies. Communica ons with family. Researching doctors and specialists.

Different forms like ODSP and child care reviews. City forms and programs like summer camp and ac vi es.

Services in my area things to do, places to go GPS googles maps, Facebook, things to buy food, clothing Coupon savings. Appointment reminders by email.

2. Why is online access important to you?

Online is important to me and my family for all the above reasons.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My children would do be er in school and there would be less stress making ends meet each month if my services cost less.

More money for food and a happier household.

5. Please share anything else relevant.

My budgets is so ght I had to go to credit counselling. And I can't afford to make repairs in my home.

Name and City
O awa, Ontario
340

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email is essen al
Taxes
Ice ces

Research and forms for separa on and divorce How to do almost anything

Making a wilpension s Canadian and Bri sh
Leisure
Passport
2. Why is online access important to you?
Seeking informa on
Circumven ng the telephone
Business best buys
Couponsq
Maps, direc ons
Work email at home work at jome

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

The savings could be used fir other things
5. Please share anything else relevant.

Canadian rates should be comparable with other countries otherwise we are just being taken advantage of Name and City

, o awa
341

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Almost everything I do...emails; tons of research on a huge range of topics; document reciving, filling out and returning;

social media access...especially to communicate with family and friends.

2. Why is online access important to you?
For all the above reasons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'm currently paying over $100 a month for a land line phone and 'high speed' internet service...which is a joke! No ma er how many mes I call my ISP about the daily interrup ons to my internet connec on, they always find a way out of taking responsibility. I would be thrilled to actually have high speed internet at at least half the price I'm paying now.

Much more affordable, to fit in with my very ght budget.

5. Please share anything else relevant.
Name and City
O awa, ON.
342

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, legal research, etc.
2. Why is online access important to you?

Being a student, the internet provides me a great source of informa on, knowledge and research that I would other-wise not have access to. I am able to access informa on from anywhere in the world, which is a constraint of physical libraries.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a lot easier for me to manage my finances and par cipate in recrea onal ac vi es, such as joining a Gym or any other physical exercise classes such as yoga.

5. Please share anything else relevant.
Name and City
and O awa
343

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mails and booking trips and cruises.
2. Why is online access important to you?
informa on is at your finger ps

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pay off other bills if the internet was a lot cheaper. I would also be able to put some $$ If the internet was a lot cheaper I would be able to put some $$$ into a tax free savings account and pay off other bills.

4 into a savings account.
5. Please share anything else relevant.
Name and City
, Ontario
344

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet mainly to check email and do research. I work as a research assistant, and therefore need to have ac-cess to look up academic papers and other literature. I also o en require the internet to communicate with colleagues in other areas, through Skype. I do my banking online, as well as some of my shopping.

2. Why is online access important to you?

Online access is an essen al part of my job, and it has also become an important way of par cipa ng in society. Some-one without internet access o en misses out on things like job pos ngs and other opportuni es .

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can't afford to have high-speed internet at home, so I have to go daily to a public library or coffee shop to connect. If I could easily afford high-speed internet at home, I would save so much me - by elimina ng the need to travel to get it. I could also conduct my research work from home at any me, instead of having to do it during the hours that those plac-es are open. It would also mean a secure connec on from which I could do my banking and make purchases (something I am not comfortable doing on public wifi).

5. Please share anything else relevant.
Name and City
, O awa
345

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Si il est abordable on aura des informa ons facilement Et la vie sea mouns cher

5. Please share anything else relevant.
Name and City
o awa
346

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, medical research and for work.
2. Why is online access important to you?

I use this not only for medical research but to tracking medical as I have memory issue and email is a compensatory strategist to compensate...making this very important..Like an auxiliary brain.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be healthy as I would be able to afford proper nutri ous food. Impera ve for good health especially for the brain as I have a Brain Injury.

I may also be able to be er afford medica ons, that money is now going for internet..which is for brain func on subs -tu on, since mine is broken.

5. Please share anything else relevant.

To be able to get the basics of life like able to track medical items..It should not mean that you cannot have adequate food or medicine.

Lower the price please..More profits to you, mean an unhealthy community, thereby, cos ng the society in higher social services. And at the expense of your profits.

Name and City
, Casselman ON
347

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use civil engineering website to do my research. Use Internet to be in touch with people through emails , and I need Internet to do my homework so.

2. Why is online access important to you?

Without internet I can not do research. Everything that I need for my study I should get it from online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I think I can spend more money to buy food for my children. Moreover, I might save some money and use it at the me of need.

5. Please share anything else relevant.
Name and City
, O awa
348

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email
2. Why is online access important to you?

I have a small house si ng and dog si ng business and I couldn't operate it without email. I have to have my apts logged on email. There are no screw ups if it is done by email.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would eat less hard boiled eggs, bread etc. My diet would be a healthy one and I would not be on high blood pressure pills because of my nasty daily food intake at present.

5. Please share anything else relevant.

I presently have a deal with Rogers but that is going to expire and I know I won't be able to pay for internet with their full rate. (highway robbery)Gillian Brougham Name and City

, O awa
349

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research(my cancer was a rare one);government forms (old age etc.);e-mail;skype, (only way to see my only greatgrandson);tex ng, (one way to keep in touch with grand children who live far.

2. Why is online access important to you?

Way of looking at, cha ng with grandchildren, keeping in touch with friends all over the world,I couldn't begin to cal-culate the cost of snail mail to some of the far away places.Every me my rent increases they want all kinds of forms from government sta ng how much money I receive.Sending cards the old fashion way is too expensive, so Internet it is.Christmas, birthdays,Thanksgiving etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

My health would improve dras cally (worry and stress physically hurts the body).I could eat healthier therefore lose few pounds therefore be ready for major surgery.I could go out once in a while to a restaurant or theatre. My family and friends would see a new and improved lady, a happy lady, a confident lady. Maybe once in a while I could get my hair cut feel fresh.When winter comes, I could even put the heat on once in a while.

5. Please share anything else relevant.

When a person can not afford the necessi es in life or even a small treat yourself moment, the body, the mind and the soul suffer. It's not that I didn't work hard in my life,because I did. I worked too hard for too long and for thankless peo-ple. I want,need for things to change. When do I want it? NOW Name and City

350

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use online services for email, filling out government forms(Passport)research addresses for businesses, Pay Bills. Find a Family Doctor.

2. Why is online access important to you?

Online Access is important to me because I would not be able to do my daily rou ne without it. Everything is online now from Job applica ons to medical forms to responding and communica ng by e-mail.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

My life would change greatly because I would be able to do other things like par cipate in more community events. I would be able to cover more transporta on costs. Buy more food. **** Hydro rising Hydro costs.

5. Please share anything else relevant.

This would be a good way for Rogers to give back to their community being that they have had some of their customers for years.(We have already paid for internet for years. It is overpriced this is called price gouging.

Name and City
O awa
351

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email bill payment research government tax
2. Why is online access important to you?

It connects us with our families worldwide and keep us informed on world issues 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could afford affordable Internet I can be er manage my cell phone bill and other budgets 5. Please share anything else relevant.

This industry is an industry that really needs regula on there's too many li le business Name and City

O awa
352

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, emails
2. Why is online access important to you?

because I need it to communicate with families around the world...looking for a job, for school, etc..

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

my life will completely changed...I'll save more money to take care of my kids,,,,i'll have enough to pay my debt....

5. Please share anything else relevant.

I need high speed internet with affordable price...right now I pay around 77$ for internet only...close to 80$ with Bell Canada..and I don't work...I'm jobless...that make none sense..really...

Name and City
/ O awa
353

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, academic research, newspaper, government forms (tax return, applica ons, etc.), job search, transla ons, bank account, etc.

2. Why is online access important to you?

It has become my first means of communica on for almost everything: administra ve ac vi es, reading and listening to the news, as well as my personal things

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would the money to use it in my food budget 5. Please share anything else relevant.

I don't understand why Internet is that expensive in Canada. I lived in **** for 12 years and very high speed Internet combined with TV and landline telephone are offered at ¬ 30 (less than $40) per month by almost every major Internet provider. This is not only in ****, same thing in Britain or Germany. So I really hope the government of this country make Internet more affordable for Canadians.

Name and City
, O awa
354

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the intrnet for gov't forms, doing medical research, email and the occasional yahoo game. Even offices will send form to you to fill out and send back. I am sure that even the telephone books (hard copy) will soon be obsolete. Even books,ebooks, magazines, are now online. Being able to view where museums, rent a car, other a rac ons, events, movies, restaurants, buying clothing, household items etc can be found/bought on the internet. How to do things, make things are great to have on the internet.

2. Why is online access important to you?

Everything is online nowadays. I need it to stay in touch with family out of the city/province, as I can't afford to fly out of province. I need it for research for myself, and my grandchildren.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pick be er food items (meat, fruit and more veggies), join the YWCA, and get my hair cut more o en.

Having access to recipes, etc is a wonderful thing on the internet.

5. Please share anything else relevant.

Having the internet is a necessity nowadays not a luxury. Otherwise we are living in the old age of before computers which I did, since I started on typewriters, and the original computers and have come a long way. They are con nually changing and we must be able to change with the mes.

Name and City
O awa, On
355

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, web research
2. Why is online access important to you?

for immediate communica on and learning from google 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can afford more and be er groceries for my diabetes 5. Please share anything else relevant.

I had used the internet 3-4 years ago and was being charged 30-40 per month now it's 72.00 plus taxes with the same provider Rogers.

Name and City
, O awa
356

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms
Government research
email
medical research
sending pe ons to government (people power)
reading books
watching the news
staying in touch with family (facebook)
phone calls to anywhere
and much more... I use it for everything...
2. Why is online access important to you?

Affordable online access is very important to me because it gives me freedom and expediency, knowledge, instant infor-ma on on how to handle impt. ma ers or difficult situa ons. As a senior, funds are limited and so internet access has become as important as food when included in my budget, followed by transporta on and tv services, and entertain-ment money.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could buy be er quality food, be er phone service or tv services or have some going out money.

5. Please share anything else relevant.

... and my life would not be as stressful as i spend a lot of me on the phone with Bell discussing how my bill became so expensive over night and how i can cut it down and s ll get internet services, all the while threatening to quit or take my business elsewhere. Aprox 1 to 2 hours every month. very exhaus ng.

Name and City
- Aylmer, Ga neau, PQ.
357

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,government forms,doing income tax,typing and prin ng minutes,entering contests, prin ng coupons, checking flyers

2. Why is online access important to you?

keeping in touch with family and friends, checking websites 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would spend more me researching
5. Please share anything else relevant.
Name and City
O awa
358

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

(Home Phone) for medical appointments & related ma ers; for general inquiries, etc.

(Laptop) for income tax prepara on & net-file; banking; email; reading news, etc.

2. Why is online access important to you?

Very important!!! (See my usage of phone and laptop.) I'm a re ree with depression. Depression makes socialisa on uneasy. Online access allow me to execute the tasks I need to carry on at my pace.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

Rogers recognizes I have very low usage for internet and phone. I use home phone less than 3 mes a month. I use no mobile phone because it's too expensive. In emergency, mobile phone is a very convenient device to have for the elder-lies living alone with no help. Heavily profit-making minded service providers ignore the needs of low income people. I subscribe high-speed internet lite and landline phone from Rogers for many years. I paid $55.35 including modem fee and taxes un l May 2014. It increased to $72.30 for the same service in 2015. It's unreasonable to charge the amount I'm paying. Considering large popula on of elderly, all service providers, par cularly Rogers, should introduce a new low-priced package for struggling pensioners. They are making huge profits. They must share it with the people who are in need. I hope the society become more financially suppor ve for low-income pensioners.

5. Please share anything else relevant.

Food budget is the first target to squeeze some money out for expensive internet. I have 'No Budget' for recrea on. I have no mobile phone. My rent exceeds $1,000/mo. a er October 2015. Financial pressure is overwhelming. I try my best to manage my life with my closest friends - dogs, cat and small birds. I will protect my li le friends with my best ability. They give me courage to live today and tomorrow. Financial hardship may cause termina on of our lives all to-gether. I must do my best un l then.

Name and City
, O awa, ON
359

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use my internet because it's a necessity others require of me to communicate with them. That said, i cannot do with-out it. It's especially essen al for my work, because i work some mes at home or in my travels 2. Why is online access important to you?

it's important because it keeps us informed on demand when the quickest of communica on expects it 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have peace of mind that my employer, business contacts and family can be reached successfully.

5. Please share anything else relevant.

Suppliers of Internet services must be made aware that though this service is vital to today's communica ons we will not be coerced in paying excessive rates because so few own the network services, a monopoly we won't accept and will protest if denied access

Name and City
- O awa
360

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, shopping/travel reserva ons; e-mail; Facebook; YouTube; income tax filing; news reading; general browsing.

2. Why is online access important to you?

An aid to keeping in touch and on top of things.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, O awa
361

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, school communica on and homework / research, e-mail, research (medical, etcetera), job search, and stay in contact with family.

2. Why is online access important to you?
It is fast, efficient and convenient.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would no longer have to funds from necessi es such as food, clothes and recrea on.

5. Please share anything else relevant.

My children have a mild developmental delay so we access programs through the school to help with their academics and even social development. This is also the only entertainment we have in the home such as watching past episodes (reruns) of shows / movies.

Name and City
, O awa
362

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I need weekly access to the bookmobile schedule, which is o en modified. The communica on about the schedule comes by e-mail. Library branches are too far to walk to.

I also arrange for my bill payments online, which saves a lot of bus fare and me.

I keep in touch with family and friends via e-mail.

2. Why is online access important to you?

It's my main method of communica on. It's a way to find a plumber or get a quote for work to be done. It's how I com-municate with my councillor when there is an issue. Just recently there was a local bridge naming event; one could sub-mit a name, but only online.

Most people expect you to have an e-mail account.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for bus fare.
5. Please share anything else relevant.
Name and City
, O awa
363

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Facebook, banking, contests, surveys, poli cal stuff.

2. Why is online access important to you?

I spend most of my me on my back due to chronic physical problems. The internet keeps me connected to my friends, family and the world at large.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I might be able to get out and have dinner with friends. Or take a cab to a friends. It would make a big difference.

5. Please share anything else relevant.

I live on my Quebec and Federal Pensions. I also get the GIS because I am so far below the poverty level. A er paying my rent and my u li es (phone, cell, internet and cable TV) I am le with about 200$ for the month for everything else.

If I could save some money on those u li es it would make my life a li le easier.

Name and City
, O awa
364

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, reading news, checking the weather, communica on through email and other online chat so ware, doing work (research and transla on), job applica on 2. Why is online access important to you?

It's important for me to keep up on news, for work purposes, for communica on purposes. It serves as a wonderful ressource and a quick way to keep in touch with others.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I'm with an ISP that's fairly decent in price and services, but from what I understand, in other countries such as the Euro-pean ones and certain Asian countries, such service is much more affordable and available for even low-income families.

Thus, to know that it's costlier in Canada is quite bewildering.

Name and City
, in Ga neau
365

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Informa on regarding scholas c materials and work related and reading about govt policies and programs 2. Why is online access important to you?

Every informa on is now provided online, Not much can be pulished like scholas c educa onal journals are all online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Saving some money for nutri onal and educa ng my kids 5. Please share anything else relevant.

This era shouldn't hike services that are so crucial to peoples lives and necessi es shouldn't be charged as luxuries Name and City

of O awa
366

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Educa on, play, youtube and email
2. Why is online access important to you?

Employment, communica ons (i have no phone number), fun, educa onal resources 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

600 dollar savings a year =1/3 of my car insurance (that i cancelled rescently as i had to sell the car as i was unable to get credit to get it fixed.

5. Please share anything else relevant.
Name and City
O awa
367

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail from work, anything and everything

connec on with government office, sales, adver sement, informa on (all kinds) Applying for jobs, checking invoice, learning...etc 2. Why is online access important to you?

It permits me to stay in contact with the world and to do many chores, like ge ng informa on to find answers and even entertainment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would make a big difference, I am low income, I have to sacrifice on many things to pay my services with Bell. I have tried to nego ate with them for a reduc on of $5.00-$10.00 off a month. S ll, I have to cover Satellite TV, Phone and Internet.

5. Please share anything else relevant.

Because of my health, I only work a few hours per week, with the O.D.S.P pension, you don't have much money to do to much.

Name and City
O awa, Ontario
368

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet et cellulaires
2. Why is online access important to you?

C'est un ou l presque incontournable aujourd'hui 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Ça aurait facilité beaucoup ma situa on financière et avoir un tranquillité d'esprit 5. Please share anything else relevant.

Nous sommes les pays qui paye le plus chers au monde internet et cellulaire Name and City

O awa
369

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, newspapers, general and specific research, purchases of things such as ckets only possible online.

2. Why is online access important to you?

Because many things involving interac ng with society / the world outside my apartment are NOT POSSIBLE without the Internet. - In fact, I don't much like using a computer and the Internet, the thing is, it is absolutely indispensable.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less stress because my finances less strained. The world would make more sense because there would be a more ra-onal link between the value of the service and what I pay for it.

5. Please share anything else relevant.

As it is, I feel that I pay for a premium service when all I need is a basic package. The carrier provides me with way more "bandwidth" or capacity than I need and than I ever use. But there is no cheaper, less fancy product. I just want basic, basic Internet service. Instead, I have fancy service and pay a crazy high price.

Name and City
O awa
370

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

internet research, communica on/ e-mail, news, entertainment, government services, such as vehicle plate & health card renewal, and job search and applica ons.

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could pay all my bills on me and buy groceries and clothes, and keep in touch with friends, family and informed of community events.

5. Please share anything else relevant.

Everything is now on-line, books, informa on, job applica ons, news, and purchasing or reserving goods and services;

therefore, if you can't afford $50.00 per month (and the poorest of us can not) for basic light internet, you can not par-cipate fully in society.

Name and City
, O awa, ON
371

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, shopping searches income tax
2. Why is online access important to you?

It gives me a chance to speak to my friends by emails instead of long distance calls, also I Skype my brother that lives in Thailand I look for government grants for my disability.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a sad day if I lost my internet I'm on the computer every day looking, searching, informa ve, speaking and hole lot of other things I do on my internet.

5. Please share anything else relevant.

I have crohn,s disease it gives me comfort when I'm able to go and use my internet any me of day or night and feel free of doing what I like to do which is skyping, doing searches or reading the news paper or emailing my friends that live outside of Ontario it gives me a piece of mind.

Name and City
O awa, Ontario
372

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email research FaceTime bus routes income tax banking tax receipts for dona ons prescrip on refills news 2. Why is online access important to you?

Receiving info on events and mee ngs keeping in touch with family and friends 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less stress budge ng
5. Please share anything else relevant.

Very difficult in this day and age to do without it. Services like white pages are online.needed for school work. Children of low income families are behind the eight ball in educa on doubly so if they have no access to Internet. It costs money to receive paper bills

Name and City
O awa
373

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, email, medical research, online banking etc 2. Why is online access important to you?

To have assess to informa on

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be able to use it for so many different things 5. Please share anything else relevant.

Internet services are very expensive! Service providers should let us pay for want we watch not as a package they nor-mally sell us.

Name and City
O awa
374

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, social media such as Facebook, networking through linked on, research for essays and class assignments, access-ing news, university website for ge ng informa on, registering for courses and paying tui on, accessing online course materials posted by professors par cularly when course textbooks are digital, accessing court records, applying for jobs, online banking, medical research for home remedies, filling out this survey, etc.

2. Why is online access important to you?

My studies, my social and professional life all depend on access to the Internet.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

As a student it would lessen the financial load of paying for my studies and other expenses easier. I would not need to constantly spend me searching for a cheaper provider or se ling with a lower service Internet company to afford it.

5. Please share anything else relevant.

internet has become so integral to our lives that even sharing how we feel about it requires us to be able to access it in order to have access to surveys such as this one: it helps public opinion be heard.

Name and City
O awa
375

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, e-mail, shopping, pay bills, banking, research, entertainment, games.

Looking up phone numbers and addresses.
2. Why is online access important to you?

It is one way of staying in touch with family across Canada.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be nice to go out for breakfast a few mes a month.

It would be nice to go to see a movie once in a while.

I could afford to go on a date once in a while.

5. Please share anything else relevant.

I might be able to afford to go to the den st. I have not gone in over ten years.

I could afford a new pair of glasses.

I might be able to afford tenant insurance, which is mandatory where I live.

Name and City
, O awa
376

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

CRA onine filings and payments
Research
Email

Webinars and informa on sessions for single parents homework with my granddaughter

online training with my clients
VOIP
2. Why is online access important to you?

Online access is important because 1 - it keeps me connected with family -2- I need it for research to keep my resource business going and online training for clients -3- my children and grandchild uses it for home and to con nuous learning Without internet I would loose my source of income 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I refrain from any source of external entertainment to be able to affort my necessi es, which include internet. business is down so I depend on it highly.

5. Please share anything else relevant.

As the changing world increasingly depends on internet, I feel it should be more affordable.

Name and City
, O awa, ON
377

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I regularly have to look for job informa on, especially as I hope to apply for retraining through the Second Career Pro-gram offered by the Ontario Government.

I also have an interest in social jus ce, so I read widely on that subject.

Facebook helps me keep in touch with good friends who have moved away from O awa.

2. Why is online access important to you?

I need to review informa on from mul ple sources, and I need to have up to date info for my job research. It is cheaper to do this at home, so I don't have to pay transporta on to a public library loca on, where computers are limited.

My money for entertainment is pre y much zero, so the internet provides a window on the world, where I can travel and learn about other cultures without leaving home.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would explore more documentaries, music and art sites.

I would probably see more local art and music if not too expensive.

5. Please share anything else relevant.

Having the internet means being able to take part in my own culture in Canada. Those who don't have access to the In-ternet are cut off, unable to share this common knowledge with others, and in terms of jobs and school, they are defi-nitely disadvantaged. Poor people already struggle to pay rent and feed their families. Let's not add to their burden.

Let's not cripple their children.
Name and City
, O awa, Ontario
378

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I operate my own small business & I am an O.D.S.P. recipient. I must have affordable Internet access to operate my my business in today's world. I also require access to help cope with my medical needs & records.

2. Why is online access important to you?

Without Internet access I can not successfully operate my business or compete in today's market place. I can not access support for my medical needs or keep updated records.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be be er health. I would be able to eat much be er. I would live under less stress. I would worry less about be-coming ill. I would be able go out and relax with friends on occasion.

5. Please share anything else relevant.
Name and City
, O awa
379

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, emails, medical research, facebook, skype, youtube, google, dic onary, newspapers...

2. Why is online access important to you?

It keeps me connected to my family, and to the world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could afford to buy more fruits and vegetables, instead of consuming too much carbohydrates (like bread, rice and the like).

5. Please share anything else relevant.

All services : internet, TV, and cell phone services amount to 91,- CAD which is quite a big figure for us.

Name and City
- O awa
380

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

volunteer organisa ons of which I am a Board member; membership info for several organisa ons, banking, govern-ment forms, genealogy research and communica ons, church minutes, news and info; peronal emails 2. Why is online access important to you?

absolutely necessary for reading and responding to responsibili es of a Board member;

can't live off line today and stay connected 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less frustra on and me waste; some a achments I cannot view or download as I am on Dial-up!

5. Please share anything else relevant.

I tried to get medium speed service in Aylmer Quebec, and Bell refused to permit use of its fibre connec on. The house is hard wired with a copper Bell land line.

I understand this Bell is NOT allowed by CRTC to discriminate against customers who cannot afford its high priced Inter-net and cable services.

Name and City
, Messines Quebec
381

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, research, taking classes, email, job searching and entertainment.

2. Why is online access important to you?

Everything in my life has something to do with internet. As a university student all of my interac ons (from doing homework to applying for loan) with the school are online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would invest on some online courses to increase my knowledge and build my resume for the future.

5. Please share anything else relevant.

It is important to have a good quality internet with a good costumer service. Eventhough I am paying $60 for my inter-net, it doesn't have a good quality nor knowledgeable costumer service and I have no other choices.

Name and City
, O awa
382

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Surfing,homework,and email.
2. Why is online access important to you?
I rely on it so much for everything.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could definitely eat a more balanced diet!

5. Please share anything else relevant.
It's important to also have fun in life!
Name and City
O awa, Ontario
383

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use my internet for online banking paying bills.

I use Skype to chat so Im not paying for long distance on my already high phone landline. The reason I keep it is for med-ical emergency.

2. Why is online access important to you?

**** in touch with family. Paying bills and some bills are now paperless and yu need a email for contact.

Its 2015 and its like the only ones that dont get that is our poli cians that give each other golden hand shakes.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would be able to eat be er. as well as sleep be er knowing that Im not coun ng each dollar I spend.

Bad enough paying my hydro rate in ontario
5. Please share anything else relevant.
Name and City
O awa
384

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, no fica ons, family messages
2. Why is online access important to you?

I do not subscribe to cable tv or home phone bundles, too expensive. only have pay as you go phone! see no reason why I have to subscribe to 100 sports channels just to get only a few channels I actually would use,,, not everyone is a sports fan!!! I prefer news and documentaries and current events... if I wanted to know about sports scores. I would go to a sports bar or check the scores in the newspaper 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

be able to keep up with current affairs and important news. also be able to keep in touch with friends and family 5. Please share anything else relevant.

Name and City
O awa.Ont
385

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use mainly email and Google at work, plus listening to the radio. At home I am on Ne lix constantly, plus Xbox live or online computer games.

2. Why is online access important to you?

Work-wise, I couldn't do my job without it.

At home we don't have cable or satellite TV due to the high rates for that, so the Internet is pre y much a requirement for entertainment.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If high speed internet were more affordable I could at least have but a full grocery list of food every month. Possibly could also go out to a movie now and then. S ll probably couldn't afford cable though.

5. Please share anything else relevant.

Honestly, considering how much of a necessity things such as Internet and cell phones and cable have become, you'd think we would get some kind of break. But really, these things are not as necessary as food and you don't see the price of that going down. The big guys at the top of these food chains making 6 figures or more per year need to come down a notch and realize that not everybody does.

Name and City
in O awa, Ontario
386

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Gov.services, banking, medical research, homework help 2. Why is online access important to you?

It helps with everyday living inclt homework.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would definitely help with homework
5. Please share anything else relevant.
Name and City
O awa Ontario
387

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Google search, document storage (business, personal), listen to the radio, applying for jobs, o awa.ca, planning ou ngs for my family, health research, reading/books, keeping in touch with family/friends, playing games 2. Why is online access important to you?

The web is an interac on pla orm that hosts key informa on. Reduced access is crippling.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be relieving to have a lower internet bill. I would be able to save more, or buy some clothing some me. I don't do that right now. I'm a stay at home mom and student with lots of work on the side. I use the internet heavily in both my jobs. Everything I earn goes into my family. I couldn't keep up without the web. I would feel so isolated.

5. Please share anything else relevant.
Name and City
O awa
388

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for just about everything including working from home in the simula on's industry. I do/handle online shopping, work research/communica ons, work downloads and uploads, government forms, online banking, media streaming (TV replacement) and more all through the internet. I actually can not afford a decent data plan on my phone, at least I believe it is unreasonably expensive in Canada. I work with people from across the world and no one is subjected to data plans as expensive as those in Canada. Our home internet pricing is almost just as bad, ESPECIALLY in terms of upload speeds and download caps per price.

2. Why is online access important to you?

First and foremost online access is required for me to stay employed.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could do my job more efficiently if I could also afford a good data plan on my smartphone. Currently all of that budget goes to a highly download cap limited home internet plan which should be cap-less at $60+tax per month.

5. Please share anything else relevant.
Name and City
, O awa
389

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, personal banking, government forms, ne lix etc.

2. Why is online access important to you?

To stay in touch with friends and family and for entertainment and other necessi es of life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less worrying about my monthly budget.
5. Please share anything else relevant.

Prices of highspeed internet are pre y high however the quality is s ll low because it depends on many other factors.

Despite paying $80+ per month, skype calls s ll drop from me to me.

Name and City
, O awa
390

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I get my work schedules, do my taxes, my banking, and keep in touch with my friends and family all online.

2. Why is online access important to you?

Aside from all its prac cal uses, its also my only source of entertainment. I watch movies, read books, draw, and play games online.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'd have more spending money for things like clothes, be able to treat myself out to dinner more o en, have more mon-ey saved up for gi s come birthdays and christmas, pay off a school loan a li le quicker.

5. Please share anything else relevant.

Cheaper internet would be much more libera ng. I know the extras I men oned about how my 'life would change' might not sound like much, but I don't get to indulge in those things regularly. As a minimum wage worker, about 70% of my income goes to rent, insurance, and student loans. Another 10% is gone to internet, phone, and hydro bills, and another 10% goes into savings. If I miss more than two days worth of work because I'm ill, I have trouble paying off my bills that month without dipping into my savings. In cases like mine, every li le bit counts, even if its only an extra 20$.

Name and City
, O awa
391

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, homework, email, medical research, dic onary, transla on, pay bills, check prices.

2. Why is online access important to you?

Working full me, I do all my banking on line, check prices for groceries and any items we need at home. My nine years old gets most of her home work on line. We use transla on a lot as we are not Canadian born. It just saves so much me and money.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

We would have extra money to buy some necessary things that now we cannot afford.

5. Please share anything else relevant.

I know many families that cannot afford internet and that would benefit greatly if they could use it.

Name and City
O awa
392

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail. Searching references and info via Safari so ware. Online banking.

2. Why is online access important to you?

So many people and agencies communicate now by e-mail. It's essen al to have it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Just now I have only dial-up Net access, and you know, I'm sure, hoe extremely slow that can be. Ge ng updates availa-ble for my OS or malware protec on is impossible without high speed. Can't listen to online radio, and certainly cannot, no way, get movies ot watch in real me.

5. Please share anything else relevant.
Cell phone service is too expensive.
Name and City
. O awa
393

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

all of the above
2. Why is online access important to you?

to make it easy to look for a job and get info.on ----- 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would make it easy to get a job and also to access well needed informa on.

5. Please share anything else relevant.

it would be very nice to have a high speed internet at affordable price. That way people people who is living on budget can afford it. It is very sad to see people on budget have to pay a very high price for it, and go without food, and not ea ng healthy. Because they see the internet is very important part of their life.

Name and City
O awa
394

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
o awa
395
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work-related ac vi es (I do social media outreach for anon-profit), communica on with clients as a volunteer doula, connec ng with family members who live far away, daily e-mail for general communica on, looking up most things for day-to-day ac vites (postal codes, direc ons, open hours, weather etc...), job hun ng and applica ons.

2. Why is online access important to you?

The need for online access is consistent in this day and age. Not only the access for the tools, resources and socializing that the internet can provide but also internet literacy and the ability to use computers and the internet as a tool is more important in today's schools and job market.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Bills would be so much easier! I currently work 4 jobs and expenses arehigh for my partner and I between the increases to rent, food, and gas. We donot have a landline or cable but the need for internet access in the home will not be going away.

5. Please share anything else relevant.
Name and City
, Halifax
429

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms - Email Communica on - Job Search - Employment Applica ons - Professional Development - Work Related Du es (Web Site Development, Computer Science Professor Educa on & Research) 2. Why is online access important to you?

For all the reasons stated above! Without adequate, affordable high-speed Internet people in the area that I live in are definitely handicapped. Everything from normal everyday 21st Century communica ons to marke ng oneself & business places some Canadians in a Third World compe ve environment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would place me on an equal playing field with those in large ci es & urban environments. A level playing field would make my skill sets equally valuable.

5. Please share anything else relevant.

Many of the ISPs already fill their pockets with tax dollars to supposedly pipe high-speed Internet to rural communi-es. However, some areas s ll receive less than adequate services. Even a er receiving Public Funds, the ISPs deem some areas as unprofitable & not worthy of infrastructure expenditures. Easy money!

Name and City
- Aulds Cove, Nova Sco a
430

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email is the most important. Jobs are won and lost in email conversa ons. I would say that checking email (now-a-days) is more important than having a phone line when applying for jobs. There is no way NOT to have Internet and not get a decent job. Also, what job takes resumes in person anymore without also sending an on-line resume as well?? Grocery stores, coffee shops, retail... It's all online. Also, Service Canada is all online now-a-days. Even Social Services is largely online. It's hard to think of any government service that ISN'T online. Even the CRA keeps asking me to sign up online!

2. Why is online access important to you?

I can't afford the phone services that most of my friends have, so I stay in contact with the world through the Web. I've talked to old friends on Skype and also done job interviews on Skype. Internet is more important than phones. For un-employed people or people with disabili es (like myself) it's mandatory. I honestly have not got a job without the Inter-net since 2003.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a weight off me. I could get food without having to worry about internet. I could live in a decent apartment and not have to add an extra 50-70 dollars to my rent. I'd move to a stable living condi on, but Internet holds me back.

5. Please share anything else relevant.

Jobs, jobs, jobs, jobs. You can't advance in life financially without the Web. Try it! It's a nightmare.

Name and City
, Halifax, Nova Sco a
431

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,government forms
2. Why is online access important to you?

Communica on. Wide range reaching of family through out the Country. We are technically seniors-so this is neces-sary for many reasons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

As seniors, as well as low income families, and students have to pay through the nose, not only for internet but other things and u li es? Why are mortgages and rents so high? Why are so many new condo/apartment dwellings only half filled? Lower the rents/criteria for mortgages and lease/sell to everyone and have NO vacancies and more profit than having a unit cost 1800.00 plus and only 1/3 be leased? I am not naïve to believe that no one is not making a profit, but why goudge people so much that they may have to make a decision to either buy food, but not necessary medi-cine, to stay home and call in sick because they don't have money enough to put gas in the car to get to work or buy a bus pass or ckets? No one should have to choose-to eat, to dress, to have a decent roof over their heads and those of their families

5. Please share anything else relevant.
See above.
Name and City
,halfax,n.s.
432

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Emails and research and shopping for bargains as Im on a small income 2. Why is online access important to you?

Its a social network and a purchasing opportunity..

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I pay $102. dollars a month just for hispeed internet and its twice as expensive as my power bill....I need to cut the cost of it down, I know Im being robbed by bell aliant..

5. Please share anything else relevant.

Please help us reduce the costs of this important service Name and City

, **** Desert, Nova Sco a
433

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Watch shows,email. Social media, work, surf net 2. Why is online access important to you?

its how I watch TV and communicate with family plus I use it constantly for work 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Well obviously my health would improve as I could buy another gym pass and healthier groceries with the savings.

5. Please share anything else relevant.
Name and City
hawkesbury
434

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for medical research and I have to use it at the public library for this would like to use it in my home.

2. Why is online access important to you?

It important as I have mobility issues and I could use it in my home if I had it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have it any me to use instead of 30 minutes and I don't need to leave my home.

5. Please share anything else relevant.
Name and City
Halifax nova sco a
435

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?
i like to play pogo and check my email

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would do more things on the internet
5. Please share anything else relevant.
Name and City
Datmouth
436

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,internet searches,social media,job hun ng,resume building, research, local event adver sing 2. Why is online access important to you?

Everything is now accessible on the internet, as technocracy grows everything is requiring internet access. We need affordable internet to keep up with this high demand.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Affordable internet would allow me to have free money to not only help play bills so i may keep such services as inter-net or home phone.

5. Please share anything else relevant.
Name and City
Dartmouth, Nova Sco a
437

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, research, government applica ons, scholarship and bursary applica ons, etc...

2. Why is online access important to you?

It is vital in order to func on properly in society today.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be so much be er! A lot less stress for students and people with li le to no incomes - also for people, like my-self, with chronic disabili es!

5. Please share anything else relevant.

Internet should be accessible to everyone in a developed country!

Name and City
, Halifax, NS
438

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, job searching, research,
2. Why is online access important to you?
It is a requirement even by the government

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have it again and wouldn't be so stressed out not being able to check email and such for new jobs 5. Please share anything else relevant.

Name and City
, Dartmouth
439

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms and assistance on comple ng them, email, research and social media 2. Why is online access important to you?

in order to keep in touch with what is going on with the world, it is very helpful to read a number of online edi ons of newspapers from around the world every day. It is also important, as it gives me access to the government, and assis-tance with the governement

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

the huge amount of money I pay each month could go towards the power bill 5. Please share anything else relevant.

internet is like power and water, should be free and available to all Name and City

, Halifax
440

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, research , stats Canada, self improvement, news, email, social ac vi es 2. Why is online access important to you?

Because in 2015 it is the base of our modern society and without it, one would be lacking in every aspect of daily life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

At the moment, I have no choice but to buget my income to include Internet as it is a necessity to my school work, if however Internet were more affordable I would be able to afford to live off of real food instead of that prepackaged gar-bage that all university students can only afford.

5. Please share anything else relevant.
Name and City
Halifax
441

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

MFA thesis research, filmmaking, ac vism
2. Why is online access important to you?

It's pre y much like oxygen at this point...

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat more
5. Please share anything else relevant.
Name and City
, Halifax, NS
442

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Checking my University grades, class mes and loca ons, professors, class cancella ons, assignment due dates and to turn in some assignments, communica ng with my professors and classmates.

Email
Government forms
2. Why is online access important to you?

It is how I keep in touch with my professors, classmates, family when I am away at school, friends, and employers/landlords.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to spend more me studying and working on school work instead of working to pay off my rent, gro-ceries, and other services. I currently have a cell phone plan that will be ending soon, that I will have to significantly downgrade as I cannot afford it with my rent, tui on, etc. I would be able to afford be er quality food. I would experi-ence less stress, because if I am relying on public wifi to check my email, grades, etc. (Which exposes me to risks if the wifi is not password protected), I cannot be sure that I will be able to obtain access to the internet.

5. Please share anything else relevant.
Name and City
, Halifax, Nova Sco a
443

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet to look up informa on for my homework or books that will help in my studies, my email, and for quick searches for where important places I need to go would be, example is libraries , grocery stores, clinics, hospitals and museums and the me and date when these places are open.

2. Why is online access important to you?

I am a university student living in a unfamiliar city. The internet helps me stay in contact with friends and family and to help me find work within this new city, and apartments that I can afford. This is also useful because I can also find infor-ma on on these places that are not from the owners to find out if the apartment buildings are actually as safe as adver-sed, if the neighbourhood would be close to a grocery store and how close it would be to school and bus schedules.

The internet also helps me with homework since most of my professors will now send us links instead of texts from books to look at so some mes it is impossible to complete my homework without the internet in this day and age.

In short, the internet has made my life and ge ng used to this new area, and living on my own for the very first me very easy and manageable , and my studies are now impossible to complete without accessing the internet since we don't use textbooks nearly as o en as we used to.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could easily afford groceries, which is something I heavily budget and afford to buy other necessary products like sup-plies for my first aid kit, toilet paper, soap, shampoo, and other supplies for school projects. Since the province has cut all responsibly from how much my school will cost I am growing very concerned on being able to afford any of these things or even rent and s ll have internet.

5. Please share anything else relevant.
Name and City
Halifax
444

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Research, government forms, email.
2. Why is online access important to you?

Access to informa on would not be possible without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

There is no other way to access the informa on I need. Transporta on to government offices and library is not possible.

Cell phone use is charged by the minute.
5. Please share anything else relevant.

Slow speed and intermi ent connec vity is not be er than nothing. It eats away at my precious me throughout the day.

Name and City
, Buckfield Nov Sco a
445

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Research, Entertainment, Social media, Online banking 2. Why is online access important to you?

The internet allows me to not only connect to informa on, and people, but more and more connect to an internet of things. This is how consumer electronics are developing which means internet access will be inherently needed to use products.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Peace of mind financially speaking, I don't make a lot of money and using the internet is a necessity for my line of work (interdisciplinary design), so if I could actually afford high-speed internet, my life would balance out.

5. Please share anything else relevant.
Name and City
, Halifax
446

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email. job search, price comparisons, research 2. Why is online access important to you?

It connects me to the rest of the world and most companies expect you to have access to the internet, especially when searching for jobs.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

The reality is there is only so much $to go around. Between the high costs of living in Halifax and the low wages of the jobs, money is constantly being juggled to cover the things that have become necessi es.

5. Please share anything else relevant.

With many employers offering only part- me posi ons, which is impossible to live off of, increasing costs of the tools we are expected to have access to puts ci zens in an unfair situa on. If you listen carefully to radio ads, read ads in newspa-pers, magazines etc, they all list their web address, which is a very clear statement that you "need" internet to access their content. Times have changed, the days of walking into a company/organiza on and asking ques ons about a job or applying to a job are gone. 9 mes out of 10 they will tell you to check their website. While it is convenient for the or-ganiza ons, it leaves too many people inaccessible to these sites. Not to men on that if any one is interested in taking a course, enrolling back in school, the internet is an absolute necessity and an addi onal cost that never gets accounted for. it is high me the government looks at the real life most people live and not the lives that they illusion for it's ci -zens.

Name and City
, Dartmouth NS
447

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, e-mail, research, banking, recrea on, communica on/social networking, paying bills, news, events, univer-sity webadvisor access, filling out government surveys.

2. Why is online access important to you?

Online access is important to me because I use it every day. It is an integral part of my life, and I require internet ac-cess for my university educa on. Internet access is necessary for school, applying for jobs and communica ng with family, friends, professors etc. The internet is a prac cally a required necessity for students and most workers in gen-eral in 2015.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to be able to more easily afford groceries, pay for rent and live life in general. As a student living on their own in the city, the bloated monthly cost of internet service is a heavy strain on my ght budget. It is exploita ve to charge so heavily when internet access is required for most jobs and secondary educa on.

5. Please share anything else relevant.
Name and City
, Halifax
448

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Research, doing homework, e-mail, photo and music sharing, listening to music, watching videos, looking up maps, per-sonal website, social media.

2. Why is online access important to you?

Because a lot of our society's communica on happens through the internet and it is my way to stay connected. As well, the internet is an invaluable source of informa on and an incredible tool which I use for school, work, and personal use.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If internet was easily affordable I would have a lot less stress in my life. That would mean one less thing to need to care-fully save for.

5. Please share anything else relevant.
Name and City
, Halifax
449

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above and much more. The internet has framed out way of life. Without full personal access to it in today's fast-changing world, we are on the outside in the cold looking in.

2. Why is online access important to you?

The internet has become indispensable to even mediocre success at anything we endeavour to do. Without it, we are handicapped and isolated; disabled from fast-moving informa on essen al to carry on and par cipate with the main-stream. Without fair and equal access to the internet, we are le by the wayside uninformed and forced to remain poor, on the fringes of society. Informa on is knowledge, and knowledge is power, and power enables access to a be er life. If we are not progressing we are sliding behind. History has taught us that individuals sliding behind and falling through the cracks is a societal condi on that is certainly not good for the health of the community. Individual enlightenment, on the other hand, and power of the internet will forestall mental and physical poverty. Today, any way you look at it, nobody can get by apart from the benefits of the social internet. Yes, it has a downside (and we also learn from that), but it is a tutor teaching us how to live be er. Internet regulators and providers should realize this reality, and that reasonably low cost service to those of us they may regard as disparaged will be the means to flip that nega ve to the posi ve, which in the short term and the long, is best for all of us.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

More available to help the lives of others in need. Everything else we need is also too expensive.

5. Please share anything else relevant.
We have to live in-touch and informed.
Name and City
- Halifax
450

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Filing taxes, online banking, paying bills, emailing, research/inspira on for school work, social media.

2. Why is online access important to you?

To keep in touch with family, friends, fast and convenient way to deal with finances.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could have spending money for other things, less stress.

5. Please share anything else relevant.
Name and City
, Halifax
451

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

every-thing is on the inter-net, every-one should have home ex-cess.

2. Why is online access important to you?

to keep up with current condi ons on the planet, social, economical, poli cal, etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

instead of was ng me, I could keep up with what is going on around the community.

5. Please share anything else relevant.

the poor and marginalized should have excess to the community too.

Name and City
, dartmouth
452

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Banking, email, homework, socializing.
2. Why is online access important to you?

It enables me to stay connected and up to date with work, projects and social ac vi es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to spend on food.
5. Please share anything else relevant.
Name and City
from Halifax
453

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, research, educa on, fun
2. Why is online access important to you?

It's how the world connects these days. I would miss important messages without it. My work requires it and my per-sonal life is richer because of it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My recrea on budget is very small - it includes ea ng out occasionally and gas to travel somewhere to visit friends or a hike.

5. Please share anything else relevant.

More affordable internet access helps to level the playing field. It provides me (and others) with more opportuni es AND the ability to find out about the addi onal opportuni es.

Name and City
, **** Sydney, NS
454

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Social media, library catalogue access, work schedule & payroll informa on, email, video streaming, banking, da ng, apartment hun ng, gaming, reading the news, online shopping, product research, tenancy rights informa on, govern-ment websites

2. Why is online access important to you?

I am quite lonely and isolated. Online communica on makes up the bulk of my social interac ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to consistently connect with other human beings and seek out entertainment such as games and televi-sion, any of which help my loneliness and isola on.

5. Please share anything else relevant.
Name and City
, Halifax
455

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, research, email, banking, social media, entertainment 2. Why is online access important to you?

I need it for school and to communicate with my family interna onally.

It makes me smarter.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Being able to afford a nicer living arrangement, I could probably afford a gym membership, less stress.

5. Please share anything else relevant.
Name and City
, Halifax
456

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, business communica ons, research, leisure 2. Why is online access important to you?

****, convenient access to informa on for work and recrea onal purposes.

Effec ve communica on with clients and poten al clients.

File sharing remotely allows me to have a broader client base.

Convenient job search for be er opportuni es to be er my earning poten al.

Be part of a social community.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

For starters, I o en bounce between companies to find the cheapest rate. These rates are o en only temporary, and at some point I may have to cancel my internet because of affordability and availability of cheap rates. I could have peace of mind knowing that my bill will remain the same price for the long term, and not have to balance my budget so o en.

I would use the extra money to enrol my child in sports ac vi es, however, internet is mandatory for homework, and to keep my business prac ce running.

5. Please share anything else relevant.
Name and City
, Halifax
457

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

the above listed in the ques on, as well as researching pet care advice, checking weather, making travel plans, com-munica ng with my family who live abroad, paying bills, buying and selling kni ng pa erns, researching books, re-searching recipes, shopping, watching tv, social media.

2. Why is online access important to you?

As someone with severe social anxiety, it allows me to stay connected with my family and friends, as well as pay bills and receive customer care that i otherwise would not always be capable of doing over the phone.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a great relief of money-related stress.

5. Please share anything else relevant.
Name and City
, Halifax
458

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School research, email and selling or exhibi ng my work/art 2. Why is online access important to you?

It's become a basic resource that should be cheaply accessible to everyone for the be erment of society. It's made available in nearly all establishments yet to have Internet for myself in my home costs upwards of $80 a month. It's eve-ryone's basic right to have access to the informa on the Internet provides and has become mandatory for business and school, not just post secondary educa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

The money saved would go into paying off my student debt and would keep me from inevitably having to cancel my internet and using the free wifi provided at nearly every Cafe, which is a very real possibility.

5. Please share anything else relevant.
Name and City
- Halifax
459

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Job applica ons, homework, social media, email, medical research, general research, entertainment 2. Why is online access important to you?

O en mes it is the only way to apply for jobs and apply to universi es. Email is also a very import tool to have.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be easier for me to pay my other bills and buy be er food.

5. Please share anything else relevant.

It is ridiculous how unaffordable home internet is. It definitely feels like we are being overcharged.

Name and City
, Halifax, NS
460

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet to keep in touch with friends and family around the world. I also use the internet to make long dis-tance calls using Skype and gmail call. I use it for online banking. I also use the internet for research purposes related to my art prac ce.

2. Why is online access important to you?

As a recent art graduate the internet is the only way that I find out about exhibi on and job opportuni es. I use the in-ternet to source out materials for my projects as well as showcase any work that I have finished on my website and tum-blr. The internet is a cri cal part of my career.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to save more money towards ge ng and MFA.

5. Please share anything else relevant.
Name and City
- Halifax
461

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, post informa on, use posted informa on, forms, all kinds of things 2. Why is online access important to you?

connects me with what is happening

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

if I lived in the city I could access chebucto community net but not from here in this rural area, if I have to move I will have problems keeping red bear healing home going, looking for work, keeping in touch, I would have to find at way to get to the look employment office or library to use the net 5. Please share anything else relevant.

Name and City
shubenacadie east
462

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

student government forms, medical forms, email, school research, homework, essays, peer support, counseling, re-source research, library research,art research, how to research.communica on.

2. Why is online access important to you?

everything, I have PTSD and some mes have difficulty leaving home so must accomplish all the above online.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have a lot less anxiety due to being fearful of being cutoff from the world or failing because i cant communicate with instructors. or dr. when i need to

5. Please share anything else relevant.

I am totally dependent on electronics and I feel I am being held hostage by these companies. a lot of people don't have disability income. what do they do. especially homeless who need electronic protec on.

Name and City
. dartmouth nova sco a
463

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

freelance work, client communica on, reading, email 2. Why is online access important to you?

informa on, communica on, access

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

less stress, more groceries
5. Please share anything else relevant.
Name and City
, halifax/montreal
464

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, homework, designing web pages, buying online air ckets 2. Why is online access important to you?

Without online access i struggle with my everyday work even uploading a file as my finished project is done in a café.

The everyday need for online access is one of the main concerns right now as i am a designer and uploading my work and making or submi ng por olios is important for me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I dont have think about sving 10-20 dollars extra every week or think bout my internet bill while i am stuying!

5. Please share anything else relevant.
Name and City
, Halifax
465

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email (both personal and work); homework (online distance educa on); professional development; online banking; so-cial media; research and informa on gathering for clients; advocacy; community networking; etc.

2. Why is online access important to you?

Online access is important to me because it allows for people with a range of backgrounds, classes, abili es, etc. to ac-cess informa on that is o en otherwise difficult to a ain. Online access also helps build community, allowing people to connect and support each other from a distance. It is also expands our global and cultural awareness as online access exposes individuals and groups to informa on that is some mes excluded.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

While my life may not change much, the life of many people I work with would. Individuals and families on fixed and low income either need to sacrifice other needs to online access, or go without. Affordable internet service would make it easier for people to obtain government forms, help their children with homework, look for employment, and connect with supports.

5. Please share anything else relevant.

Online access should not be a service that is only made available to those with high incomes. It should be an inclusive tool, not an exclusive one.

Name and City
, Halifax, NS
466

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, housing research, homework, connec ng with rela ves though social media, checking the weather, ne lixs, booking doctors appointments, purchasing clothes, purchasing furniture and other goods, skype, 2. Why is online access important to you?

Without online access I would not be able to complete many of my day to day ac vi es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I am very lucky in that I can afford internet, but that is only due to the fact that my income is supplimented by my family.

If it were not I would have to take money from other places in order to pay for it. It is now expected by almost all em-ployers that you have internet access, and I would not be able to perform my du es without it. It is also expected that you have it as a university student. Living off campus means that I cannot complete all my school work on campus, which means having internet that I can afford is essen al.

Name and City
, Halifax
467

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work and personal correspondence, homework, health condi on management, government forms, banking, leisure, online free educa on/university classes, DIY informa on for home renos, cooking, projects, research and communi es of prac ce for professional ac vi es, news & current events, 2. Why is online access important to you?

It is the means by which I perform most necessary life ac vi es 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I work with people who live in poverty and regularly do not have access to telephones or internet because of rela vely inordinately high costs. Access to internet could be a reliable means of communica on with service providers, natural supports, an opportunity for work and school, for informa on acquisi on (currently use of formal supports for much of same), to socialize, have leisure, increase ac vity in ci zenship& .However besides the cost of internet, access to a de-vice to use the internet (tablet computer smartphone) is part of this equa on.

Name and City
Halifax NS
468

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, doing homework, job search, entertainment 2. Why is online access important to you?

it keeps me connected

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to put more money towards paying my tui on 5. Please share anything else relevant.

Name and City
, Halifax
469

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Halifax
470

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail,Medical Research,Government Forms,Some mes Transporta on,Some mes Accessible Shops,and home deliveries.

2. Why is online access important to you?

To stay in touch with the outside world. To get informa on needed for my handy capable needs and medical advise. Al-so for job searching and informa on about the job I am researching.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Life would be so much easier because I wouldn't have to depend on the Library for it, I do have my own pc but no inter-net.

5. Please share anything else relevant.

I believe that everyone should have a chance to get the internet for what ever they need it for including those with low income.

Name and City
in Halifax,NS
471

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, job search, school research
2. Why is online access important to you?

Stay connected with friends and family; needed for work; Finding and accessing informa on on a variety of subjects 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to put towards other expenses or savings if internet was more affordable 5. Please share anything else relevant.

Name and City
Halifax
472

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, research, homework, leisure, news
2. Why is online access important to you?

Necessary in func oning at school and at work and to stay in touch with distant family and friends.

It is important because it helps me stay informed in every aspect of my life 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

would be less stress during the first of the month when bills are due. For something that has become so necessary for day to day life, the cost causes stress and anxiety. I would have more income to spend on good food and a nicer apart-ment rather than an over priced, mouldy, unfinished basement.

5. Please share anything else relevant.

As a young student, it has become pre y impossible to keep up with the costs of living in this country and province.

**** steps such as lowering the cost of internet to something more generally affordable is a move that will only benefit the residents of this country and province.

Name and City
, Halifax
473

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, doing homework, email, medical research,....

2. Why is online access important to you?

living today's life you see the increasing need of accessibility to devices or ways that helps done as many responsibility you have in a short me! It allows you to prevent restric on to place or me in many cases. As a dependent student when I didn't have access to internet for half a year, I then realized how crucial it is to afford having it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if you could easily afford home high-speed Internet, I'd be living my life fuller.If I can rest be er, I'd be able to do my homework at home. If I rest be er, I'd think and act be er and I'll be having a be er mood and that will be followed by a be er influence in the society.

5. Please share anything else relevant.
Name and City
Halifax
474

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
sackville
475

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government, email, work related research, hobby interests web sites , entertainment 2. Why is online access important to you?

makes research for work easy , accesable during work me, saves money so that I do not have to spend all my program funding on informa onal books

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I do not have to make this decision but my clients do on a daily bases 5. Please share anything else relevant.

I work with a popula on that is low income most are on government assistance. this means that there is not room in their budget for internet and if they do choose to buy internet something else suffers. most of our client benefit from internet access for communica on with out of province rela ves, sending government forms, researching health con-cerns, a contact with the world when they are o en isolated due to mental health and other trauma. it has become such a normal in most people lives that to exclude low income families puts them at a disadvantage on a daily bases. oh and I just thought now in our province they have put prenatal classes on line. if you do not have internet now you can not get prenatal informa on . how basic a need is this cut off with out internet Name and City

halifax, ns
476

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Eastlink for Internet at home
Telus for mobile
2. Why is online access important to you?

because most of my communica on, informa on, and intertaiment comes through internet.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It helps me to be not worried about this bill every month!

5. Please share anything else relevant.
Name and City
Halifax
477

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

We are on-line constantly for e-mail, looking up everything from phone numbers to recipes, services, government pro-grams. Our daughter requires it for university homework, on -line courses she has as part of her schedule, her accounts and exam informa on.

2. Why is online access important to you?

It is the only way to get informa on each day anymore.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It is our second highest bill for household services second only to power. That is absolutely ridiculous.

5. Please share anything else relevant.
Name and City
Halifax
478

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything!
2. Why is online access important to you?

Because it depends on my everyday work, schoolwork as well as personal.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would take a weight off my shoulders, and make it easier for me to save money for some other necessity.

5. Please share anything else relevant.

Internet companies have become too money hungry, the prices are too high and this takes a toll on the people that need Internet on a daily basis. The prices should go down and become more affordable.

Name and City
, halifax.
479

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Taxes, homework, research, email, business management, Job finding, communica on 2. Why is online access important to you?

It is important in so many ways i don't even know where to begin. Research for University. Looking into self aliments.

Communica ng with family around the world...etc..

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would eat healthier with a high budget for food. I could afford school texts without sharing them with other people. I would buy new shoes.

5. Please share anything else relevant.

Lowering the cost of internet would be of great help to the majority of low income, mid income and student across Can-ada

Name and City
, Halifax
480

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Bellaliant
2. Why is online access important to you?

so i can communicate with that live fare from where i live at 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

i'll be able to afford to buy more stuff for my family 5. Please share anything else relevant.

Name and City
Halifax
481

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Student loans, school and personal email, bus routes, and countless research.

2. Why is online access important to you?

It speeds up everyday tasks, helps me connect with family and friends who are farther away, Professors expect you to have access for school work.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have the added stress of another bill that I can barely afford coming out of my account.

5. Please share anything else relevant.
Name and City
, Halifax
482

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

University library, email for personal and professional work, entertainment, self-expression, medical research, research, news, comfort, informa on, cooking research, food safety, maps, bus schedules, social media, volunteering, transla on, dic onaries

2. Why is online access important to you?

Online access is integral to my ability to work at home as well as be an ac ve member of my community. It is a way of finding informa on about my local community and the interna onal world and allows me to find out about as well as apply for job and volunteer opportuni es.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to par cipate in more recrea onal ac vi es, to save more money for travel and to afford a be er quali-ty of life overall.

5. Please share anything else relevant.
Name and City
, Halifax
483
ACORN CANADA MEMBERS’
INDIVIDUAL TESTIMONIALS
484

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, talking with friends, naviga on, legal informa on, email, job searching, communica ng with em-ployers

2. Why is online access important to you?

Everything happens online now. My professional and personal rela onships depend on reliable Internet access.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more me to get out of the house and work on my physical and mental wellbeing.

5. Please share anything else relevant.
Name and City
, Montreal
485

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

research
2. Why is online access important to you?
stay connected ...

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

help invest in healthy lifestyle
5. Please share anything else relevant.
Name and City
, Laval
486

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

pour tout ce qui est formulaire du gouvernement annuaire téléphonique

recherche d'emploi, très souvent cv accepter seulement en ligne 2. Why is online access important to you?

aujourd'hui tout ce passe par internet, que ce soit pour les recherches scolaire, documents ou informa on gouverne-mental, informa on médical etc....

ils nous disent toujours pour avoir plus d'informa on de consulter les site web il semble être acquis que tous le monde a internet a la maison mais ce n'est pas le cas car ca peut être dispendieux 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

c'est comme si tout a cout je perdais tous mes moyens de communica on et de recherche Je suis a la recherche d'emploi et maintenant il n'y a presque plus rien de poster dans les journaux.

C'est aussi le seul moyen de communica on avec nos familles qui sont loin 5. Please share anything else relevant.

Name and City
, Montreal
487

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Gmail, social networking (ie facebook), income tax return, professional blog/webpage, exercise videos, job/apartment/furniture search (Kijiji/Craigslist), course registra on, recipes, comparison shopping, Google maps, online banking 2. Why is online access important to you?

I use the internet daily, for a vast array of ac vi es and services, some of which are leisure, but the majority of which are necessary aspects of modern life. Many goods and services are only available online, and internet access is increas-ingly an integral part of all professions. Online access is no longer a convenient luxury, it is a basic necessity of life in 2015.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to afford to heat my apartment above 15 degrees Celsius in the winter, I would worry less about my food budget, I wouldn't have to exclusively shop second-hand.

5. Please share anything else relevant.
Name and City
, Montreal
488

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Cellulaire Samsung trois, internet.
2. Why is online access important to you?

Il nous aide a faire des recherches dans plusieurs domaine.il nous pour plusieurs types de correspondanses (email).il est une source importante informa on dans plusieurs services.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Celà serait plus facile pour moi sur mon budget mensuelle.

5. Please share anything else relevant.

Celà fait deux mois que je pense a reduire ce budget pour la telecommuniqua on afin que ca me coûte moins cher par mois.

Name and City
, montreal.
489

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Les services d'Emploi-Québec, accèsD-Desjardins, mes boîtes-courriel, STM, 2. Why is online access important to you?

Pour la recherche d'EMPLOI, ainsi que toutes les informa ons et services du Gouvernement.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Avoir accès à toutes les informa ons, et pouvoir avoir l'esprit tranquille avec les paiements de factures Internet.

5. Please share anything else relevant.

Pour ma part je suis présentement à la recherche d'un emploi et le service d'Internet est essen el pour mes recherche ainsi que les réponses des employeurs.

Name and City
- Montréal-Nord
490

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

INTERNET, SKYPE, GOOGLE, ETC...
ORDINATEUR ET TÉLÉPHONE INTELLIGEN
2. Why is online access important to you?
POUR PARTAGER ET PLUS ...

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

PLUS EFFICACE = MEILLEUR RENDEMENT = MEILLEUR SERVICE 5. Please share anything else relevant.

VUE UN ORDINATEUR AUJOURD'HUI A UN PRIX ABORDABLE POUR TOUS, IL MANQUERAI LA CONNEXION INTERNET COMME POUR L'EAU POTABLE.

J'AI L'IMPRESSION QUE LE MONDE SUR INTERNET EST SÉPARER DU MONDE QU'ILS NE L'ONT PAS, ÊTRE AU COURANT DE TOUTES LES INFOS SUR LE NET. IMPOSSIBLE, IL RESTE QUE CHACUN POURRAIT L'UTILISER POUR LE MEILLEUR POUR EUS .

Name and City
MOTREAL
491

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet, télephone, télévision.
2. Why is online access important to you?
communica on favoriser,promouvoir.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Profiter plus de loisir,m'abonner au gym.
5. Please share anything else relevant.
Name and City
, Montréal.
492

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Services bancaires (Tangerine, ma banque, ne permet le paiement de mes factures de gaz métro et Hydro-Québec que par internet. Recherche d'emploi. Magasinage des meilleurs prix. Services de la bibliothèque de Montréal. Recherche de ressources communautaires comme les banques de nourriture, services de santé, support pour problèmes de santé mentale, contactes avec amis et ma famille dans ma ville et ailleurs au Canada. Je consulte les services gouvernemen-taux: renseignements, impôts, emploi-québec, aide sociale, assurance emploi...

2. Why is online access important to you?

C'est devenu indispensable. Ca fait quatre ans que je ne suis plus capable de me le payer à la maison car j'ai des prob-lèmes de santé mentale et je ne peux que travailler à temps par el. Même en travaillant à temps plein, je ne suis pas sure de pouvoir me payer le service internet car j'ai mon prêt étudiant à rembourser.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Je n'aurais pas à fréquenter les bibliothèques publiques et jongler leurs heures d'ouvertures dans mon horaire. Je pourrais faire des transac ons bancaires et privées chez moi.

5. Please share anything else relevant.
Name and City
, Montréal
493

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, research, government forms, bill payment, 2. Why is online access important to you?

I'm unable to communicate adequately or promptly without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to scrimp. I would be able to use the money I save for my barely affordable healthcare costs, which are rising at an alarming rate.

5. Please share anything else relevant.
Name and City
, Montreal
494

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My family and I use online services for almost everything. To look for an address, to take our daily buses to commute to work, school, and other places. To check for deals on groceries before going to buy our weekly food supplies, to com-municate with our family and friends oversees and locally. To do homework, to find affordable entertainment, to find best deals on items we need, as a Phone book alterna ve, for entertainment like Ne lix, for health enquiries and looking for doctors and den sts, to look for jobs, etc.

2. Why is online access important to you?

Because it is a basic need now, not a luxury. It saves me and money. I do not own a vehicle, so for my kids going to the library means 6 buses x $3.50 per person per bus cket + snack there... If we have internet, we save this money, can stay home (especially in winter) and save me. I can also work from home and that also saves me that commu ng me to spend it at home with my kids while I finish what I have to do.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could allocate that money to other basic needs like food and housing.

5. Please share anything else relevant.

**** America is one of the most expensive places for people to get affordable cable, internet and cell phone services.

And we are among the most developed countries in the world. Europe is much be er in this sense, and there are first world countries there. Just as educa on is important for a country to secure their future, all these services are also vital to keep na ons communicated around the world, educated, and even safer.

Name and City
, Mississauga, Ontario, Canada
495

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, resaech
2. Why is online access important to you?

I think the chance to exchange ideas with other cultures could help decrease humans tendency towards violence to solve differences.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can afford it but I know many cannot - hight-speed internet should be a basic human right!

5. Please share anything else relevant.

Affordable access to the internet should be a basic human right to access important informa on, social exchange of ide-as, free-speech of poli cal views etc. Affordable internet access is extremely important for those countries ci zens living under a repressive regime.

Name and City
, Edmonton
496

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, banking,job search,current affairs,research,business 2. Why is online access important to you?

The internet is becoming the preferred and only way to do certain things today.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

Not having affordable internet access, puts an individual/family at a disadvantage in todays world.

Name and City
, Kitchener, ON.
497

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, reading, library, staying in touch with family, ge ng bus mes, and more.

2. Why is online access important to you?

Without out it, I would have to travel to the library which can be very busy and try to get a spot to do what I need to do in a 2hr window.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

If we had affordable internet, my husband could job search easier, we could use the internet longer (right now we have a bandwidth cap), and we'd be able to afford more groceries (it wouldn't be a huge improvement with rates what they are but it would be be er).

5. Please share anything else relevant.

It's really hard to pay more than you can afford but because we need the service, we pay it. It's really hard when no ma er what company you choose the rates are high. Bell and Rogers are both the worst in the category though.

Name and City
**** Ontario
498

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Service Canada, Service Ontario, Job banks, medical research, legal services 2. Why is online access important to you?

Keeps me connected, allows me instant access to important informa on and keeps me informed.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

First off, what is a recrea on budget? There is never any money le for one. If I could easily afford home high-speed internet I would have a load of financial stress taken off of me and my family and maybe I could have a recrea onal budget.

5. Please share anything else relevant.

With the giant companies (Bell, Rogers, etc) there is no real compe on to keep prices low or to force these compa-nies to lower their prices. As far as I am concerned the prices reflect the outragious money they spend out on upper managements and pensions for the higher ups.

Name and City
from Roseneath, Ontario
499

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, Emails, Informa on research,
2. Why is online access important to you?

Provides different view points on topics, expands knowledge, provides communica ons across vast distances 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would allow for view informa on and content from around the world 5. Please share anything else relevant.

Name and City
****
500

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Schoolwork, employment work, e-mail, community organizing, research 2. Why is online access important to you?

Allows me to connect outside my local area, with people in other regions / countries, and on a flexible schedule.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Wouldn't worry about usage.
5. Please share anything else relevant.
Quality bandwidth for all!
Name and City
****, Ontario
501

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Cogeco tv, internet and telephone cable package 2. Why is online access important to you?

One of my daily interac on with friends, community and access to informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

Across the border in the US, communica ons through telephone, internet and tv are less expensive in every way. I would love to know why Canada can't offer more efficient and affordable digital service.

Name and City
, Brockville, ON
502

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Facebook,Youtube those are really the only things I use 2. Why is online access important to you?

It is my only source to find out what is going on worldwide alterna ve media wise as mainstream is too controlled and filled with propaganda b.s

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for Food and not have to use foodbanks every month recrea on haha what's that on odsp cannot afford recrea on a er rent and internet 5. Please share anything else relevant.

I use Cogeco and they are Corporate extor onists Name and City

Ontario
503

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

- Email (not through a browser)
- Occasional social media

- Regular browser use for submission of work-related reports (independent contrac ng) - Browser use for research (mostly work-related) 2. Why is online access important to you?

Without it, I would have to find a tradi onal job, or go on welfare.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I might use it as a subs tute for cable television (which I don't have and can't afford anyway).

5. Please share anything else relevant.

- Libraries offer internet access, and access to computers for other uses. They normally allowed very limited access for individuals, claiming that they are in great demand. However, they generally have no policies at all related to accepta-ble use, so so

Name and City
, St. Catharines, ON
504

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email to communicate with family and Friends in other provinces and throughout my home province.

2. Why is online access important to you?

I use the internet to help seniors and others how to use the internet safley and also to show them how to use their computers to access informa on and enjoy learning about events, hobbies videos and more.

I do this without charge for pensioners and others who can not afford to pay for these services. ps I also do minor re-pairs for them.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could help more people if they could afford internet.

5. Please share anything else relevant.

There are many people in Canada and even in some of our wealthy provinces that do not have access to affordable high speed internet. This means that students of all ages are being deprived of access to informa on relevant to their studies.

Also job seekers are being deprived of the opportunity to research the market place for opportuni es. Internet is as im-portant as telephone and electricity.

Name and City
Oshaws Ontario Canada
505

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

We use the internet for everything including secure lines for various financial transac ons.

2. Why is online access important to you?

See above; plus the convenience and meliness of correspondence and transac ons. In many cases, on-line discounts beat in-store shopping when you consider free delivery!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

When you compare our rates for various e-communica ons media to the rest of the world, it is clear that the facts show we are ge ng 'ripped off' by unregulated corpora ons! Profit and greed is the only business objec ve for them and the government must step into the fray to ensure that the best interests of all Canadians factor into pricing for services with fair but regulated rates being charged for a variety of service op ons that Canadians can choose. And for rural Canada, hi-speed internet/wifi and cell phone service is a necessity and not a luxury.

Name and City
, Portland, Ontario
506

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for e-mail -- and Skype, because I can't afford a landline and the per-minute costs on my mobile phone are high -- I use it for work, for entertainment, and my daughter uses it for schoolwork.

2. Why is online access important to you?

It's a vital service. We're rural, and without it we would be quite cut off from the world. We also can't afford a newspa-per subscrip on, and our entertainment budget is small, so an internet connec on provides quite a large number of services.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry about the moun ng balance and interest on the credit card I use to pay for my internet ser-vice. We have the cheapest available service in our area, and it is slow and the usage cap doesn't allow for much -- quality service would mean a lot to us.

5. Please share anything else relevant.

It's appalling that the US has in some places done a be er job of ensuring access to communica on technology for the poor than Canada has. Prices for phones and internet here are among the highest in the world, with no provisions at all for low-income Canadians. It's absurd that any family should go without, or risk going without, or have to struggle to afford, something so vital to par cipa on in the community and the world at large. It is par cularly upse ng to think of children in poverty not having home access to the internet; that is an enormous have/have-not divide that would not be easy to recover from.

Name and City
, Pakenham, Ontario
507

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, youtube video streaming, podcast streaming, accessing scholarly ar cles through Jstor and similar university re-sources, keeping essays and homework on google drive for quick access, accessing NS government website for infor-ma on, student loan applica ons and management, online banking, internet shopping.

2. Why is online access important to you?

About half of my life is conducted online. I am a university student and the access to informa on, ease of sharing and accessing my documents is vital to my studies. I work in film and media as well, and the access to the internet communi-es and their videos is also vital to my research. I browse the NS governent web pages for informa on about my rights as well as funding that I can apply for. If I had no internet I would be isolated and powerless.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could have a high-speed internet connec on then I wouldn't be frustrated and slowed down by my current, extreme-ly slow internet connec on that is over-priced and over-sold. I would be able to pay my internet bill with the peace of mind that I wouldn't have to sacrifice groceries, medica ons and personal hygiene products.

5. Please share anything else relevant.

I live in a rural area, and am using Eastlink's "broadband" service. Over the past 3 years, it has degraded from a decently fast connec on to an o en unusable connec on. This is because the service has been sold to many more people in my area, but the equipment providing the internet has not been updated or expanded upon. Eastlink is aware of the prob-lem, but doesn't have the money to supply the demand of our rural community. I am at the mercy of my internet con-nec on: if it is a busy day with a lot of traffic from other subscribers to Eastlink's service, I cannot load any pages what-soever, and must abandon the a empts for the day, making things very difficult. This is the only internet service availa-ble to me. This is unacceptable. Just because I live in a rural community, I don't have access to highspeed internet, unlike the city-dwellers. It seems to me like this is a form of discrimina on, and it's detrimental to the growth of this communi-ty.

Name and City
, ****.
508

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Many online uses: email for contact with family & friends in another city & country. All personal business in done online, including banking, purchases, government - CRA, etc. Research for increasing my knowledge and keeping up on news and poli cs. So many reasons!

2. Why is online access important to you?

As I get older it has become increasingly my window to the world. I use and need it every day!

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not worry about how many hours I log on the Internet and would feel more comfortable making contact with friends and family in another city or country. I would feel more secure knowing that my monthly rates could not be increased at the whim of my provider.

5. Please share anything else relevant.

Internet costs me much more than should on a monthly pension. Working families are equally affected by the high cost and those in rur,al areas have limited availability as well as high cost to deal with. The 'big three' as they are called, should not have so much control over cost and/or limita on to access. **** providers are provided limited access for their customers and at the whim of thee'big three'. It behooves the Federal government to intervene and make the needed changes.

Name and City
St Catharines, Ontario
509

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, research of any kind, tax forms, travel informa on, lesson plan ideas for teaching 2. Why is online access important to you?

It is a necessity for my personal and professional life 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would use the savings and possibly get a smart phone with internet 5. Please share anything else relevant.

Name and City
Brampton
510

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email for personal, email for work, job search, housing search, school, 2. Why is online access important to you?

life line to family, can't look for work with out it 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

more money for food budget, less stress over where i'm going to find the money for that one more bill.

5. Please share anything else relevant.
Name and City
Perth Ontario
511

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, homework, research, knowledge for cooking, knowledge for building, knowledge for anything, looking up medi-cal issues, paying bills, entertainment, communica on with family and friends, facebook, crea ve ideas, inspira on for artwork, many others.

2. Why is online access important to you?

It helps making life much easier, I can communicate easily with many different people broadening my networking and reaching out to more people. It helps with finding out how to do things when you have a simple ques on or a more complicated one.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would become much easier and more pleasant.

5. Please share anything else relevant.

Internet prices are extremely high, it is ridiculous of the amount you have to spend on internet, especially when inter-net is so required in this day and age. Teachers, employers, family and friends all expect you to have internet at almost every moment. Many school courses put things online and only have them online. They use internet as an expected life style.So when you can't afford to have a good quality internet at home it makes it much more difficult for every-one.

Name and City
, Fredericton NB
512

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms, Income tax returns,Homework and research, banking, recipes, email, social media, media and en-tertainment, news, weather, maps and direc ons, addressees.

2. Why is online access important to you?

Online access is tremendously important to keep me current on world and local news, to allow me to further my educa-on and do research, to stay connected to my family and community. It allows me to access many services that would otherwise require me to drive into town and waste precious fossil fuels.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could accomplish so much more work from home if I had a more affordable Internet and phone service.

5. Please share anything else relevant.
Name and City
Wakefield, QC
513

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Banking of all kinds.. medical research...paying my bills.. maps...road services...keeping in touch with families & friends 2. Why is online access important to you?

because I was bed ridden & had no other way of contac ng all of the above, plus the fact it's fast & accurate & get an-swers immediately

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less worries,
happier
5. Please share anything else relevant.

Not only is the internet expensive but so is usage of TV channels & home phone services.

I took a bundle to save money, but it's s ll so expensive.

Name and City
Gloucester on.
514
PETITION SIGNATURES
We the undersigned affirm that:

· Broadband access, like home telephone service, is now essen al for every Ca-nadian household, and the CRTC must address barriers of access including affordability. Everyone should have equal access to high speed internet, regard-less of income, for important life ac vi es like homework, looking for employ-ment, and government forms.

· Canada lags behind many other countries with internet speeds. We need the Commission to mandate affordable access by all Canadians to actual download speeds of at least 25 Mbps by 2020.

515

First Name Last Name City Province Country Comment Rosswood BC Canada

Vancouver BC Canada
Vancouver BC Canada
N Vancouver BC Canada
**** BC Canada
**** Saanich BC Canada
Vancouver BC Canada
Nanaimo BC Canada
Vancouver BC Canada

Government must FOR all people, that includes middle and low income

Vancouver BC Canada

Yes, we need this for everyone. It is a basic u lity in the current world.

Courtenay BC Canada
Vancouver BC Canada

This is impera ve to make possible fully par ci-pa ng ci zenship by all Canadians.

**** Vancouver BC Canada

Lack of affordable internet is a disability, one that is some mes more severe than a physical or mental one! keep up the good and essen al

work!!!
**** Vancouver BC Canada
Campbell River BC Canada

Access to informa on cannot be limited to only those who can pay for it.

Vancouver BC Canada

Access to the net is access to opportunity! Please don't limit opportunity for Canadians.

Vancouver BC Canada

BC Canada Affordable internet means jobs!

Coquitlam BC Canada
516

First Name Last Name City Province Country Comment Vancouver BC Canada

**** BC Canada
Abbotsford BC Canada
Vancouver BC Canada
I know people on very low incomes sacri-
fice good food & other basic necessi es so
they can afford internet. We shouldn't
force people to make such choices.
Vancouver BC Canada
New Westminster BC Canada
This affordable internet for all goes along
with my belief that educa on is for all.
vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
West Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Burnaby BC Canada
BC Canada
The disparity between the "haves" and
"have nots" is ge ng bigger and bigger. It
affects every aspect of our lives - food,
medical, educa on, etc. Access to the in-
ternet is one more area where big corpo-
ra ons are being allowed to block out peo-
ple with less money from having access by
raising rates and crea ng ered systems of
access. This is wrong.
Please stop it from happening.
**** BC Canada
Cawston BC Canada
517

First Name Last Name City Province Country Comment Chilliwack BC Canada

Vancouver BC Canada
**** access to informa on, knowledge,
people, experience, development, re-
sources, gatherings!!!!
New Westminster BC Canada
The internet is as necessary as a phone
today in finding and keeping employment,
connec ng with community, and shop-
ping.
New Westminster BC Canada
Trail BC Canada
Winnipeg MB Canada
Fredericton NB Canada
St. John's NL Canada
NS Canada
Access to and understanding of the inter-
net is the modern-age equivalent to liter-
acy. It is necessary for all.
Halifax NS Canada
dartmouth NS Canada
Halifax NS Canada
Halifax NS Canada
Fall River NS Canada
Equitable access to the internet in Canada
will lessen the gap between low income
people in Canada and everyone else. It
will lead to more diversity in the cultural
discussion instead of it being dominated
by middle and upper class Canadians. Un-
affordable internet access effec vely
shuts down the voices of marginalized
peoples in Canada who deserve to be
heard.
Halifax NS Canada
NS Canada
Yellowknife NT Canada
Beachwood OH United States
518

First Name Last Name City Province Country Comment Toronto ON Canada

Toronto ON Canada
O awa ON Canada

We only have satellite internet and for many years we had no internet. My dad is trying to run a small, but profitable business out of our home - and the internet problems have thrown a wrench into things more than once.

Toronto ON Canada
O awa ON Canada

Do not deprive Anyone of this essen al communica on tool

O awa ON Canada
Toronto ON Canada
Toronto ON Canada

In spite of a 'promise' made by the Reform Party of Cana-da to lower the cost of internet and mobile phone ser-vices in a Speech From the Throne, my bills con nue to rise and the big three con nue to gouge consumers on both fronts.

Toronto ON Canada
Toronto ON Canada
O awa ON Canada
O awa ON Canada
O awa ON Canada

I agree withal that has been wri en that it needs to BE MORE affordable,

**** Jackson
Toronto ON Canada

It's difficult for those of us in urban centres to appreciate what a disadvantage it is for communi es with li le or limited access to the Internet. This is a very important issue if we care about equality of access and opportunity across the country. And we do!

Toronto ON Canada
O awa ON Canada

Advantages: life skills, learning through research, being an informed consumer

O awa ON Canada

If we do not have affordable internet; then we limit all aspects of our local and poten al Global economy. With our future genera on from having the ability to be part of the Global economy limits the ability to be part of the future as most of our educa on system is now done on the internet and if not affordable we as a country lose more than we gain.

Toronto ON Canada
519

First Name Last Name City Province Country Comment Toronto ON Canada

Toronto ON Canada
O awa ON Canada
ON Canada
ON Canada

Access to the Internet is now a basic human right (as of 2012). Access to informa on is a necessity.

ON Canada
Toronto ON Canada
O awa ON Canada
Midland ON Canada
toronto ON Canada
O awa ON Canada
Toronto ON Canada

The Internet is now a necessity in our technologi-cal age. As a teacher I see the struggles of stu-dents having to plan how they will get their as-signments done outside of their home. Afforda-ble and accessible internet is a huge equity issue.

In order for our students to advance and become produc ve ci zens we need to remove as many

barriers as possible. This campaign is a small step in that direc on. I applaud ACORN for taking this ini a ve.

I encourage the CRTC to do the right thing and support some of our most vulnerable ci zens.

Toronto ON Canada
O awa ON Canada
**** landing ON Canada
Scarborough ON Canada
Halton Hills ON Canada
Toronto ON Canada
O awa ON Canada
520

First Name Last Name City Province Country Comment **** ON Canada

O awa ON Canada
Toronto ON Canada
O awa ON Canada
Ajax ON Canada

The Internet is a vital resource for my childen to acquire knowledge which in turn aids in homework assignments and in class work.

O awa ON Canada

This is something that I've always discussed with others ... why not wi-fi in subsidized housing, etc.

Maybe $10/month included in the rent, etc.
O awa ON Canada
Waterloo ON Canada
Waterloo ON Canada
Toronto ON Canada
Toronto ON Canada
O awa ON Canada

Everyone should have access to a world where in-ternet technology is available not based on who can afford it. The internet is an integral part of a work and home informa on system. It is taken for grant-ed by many, but for disabili es or sight impaired, the internet with its programs are an opening to a new world.

O awa ON Canada
Kincardine ON Canada

everybody should have access to an affordable in-ternet

O awa ON Canada

E-V-E-R-Y-T-H-I-N-G is web based now. Not having reliable and affordable access creates regional eco-nomic dispari es. Which exacerbate the fact that many people living away from city centers are from first na ons communi es, that those who are poor and people of colour and women, as well as their children. Saying yes to affordable and reliable inter-net for all, is saying no to racism and patriarchy.

**** ON Canada
O awa ON Canada
Kanata ON Canada

I believe affordable internet is important in a way for all for educa on and communica on but it can also be used by some for other reasons

521

First Name Last Name City Province Country Comment O awa ON Canada

Toronto ON Canada
O awa ON Canada

**** internet is cri cal to this and future genera-ons so that all Canadians have equal access to digi-tal Canada and the digital world.

Kitchener ON Canada
Toronto ON Canada
Toronto ON Canada

School children are expected to have internet for homework. How are they expected to break the cycle of poverty if they can't do their homework?

Peterbor-
ough ON Canada

ON Canada Internet is essen al for every home today **** ON Canada

Toronto ON Canada
**** Rowan ON Canada

Every day in my work I see ci zens being disenfran-chised because they don't have access to the Inter-net.

Ga neau QC Canada
Montreal QC Canada
Saskatoon SK Canada

Intervention: ACORN (Intervenor 301)

Document Name: 2015-134.224035.2409353.Intervention(1fn2h01!).pdf
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

downloading, research, social media, entertainment, buying and selling 2. Why is online access important to you?

contact with others with my condi on, informa on, convenient communica on/access with society, easier to find things eg employment, special items, housing

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

more for expensive food
5. Please share anything else relevant.

access to society comparable to others must be a criteria by which we measure jus ce and poverty. the poor and disa-bled are disadvantaged to begin o en without family and friends to assist us so the internet compensates somewhat for this and gives us the ability to func on more independently and feel more secure and not so socially vulnerable.

Name and City
o awa ont
316

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use many services online. I live in a rural area where accessing services in person is not always available to me. I do my banking online, some of my university learning online, shopping, research and for watching television and movies since I cannot afford cable tv

2. Why is online access important to you?

Without it I would be really cut off from the outside world and I would have to be a lot more resourceful about finding ways to get to places in person instead of accessing them on the net.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I had the money that I currently spend on internet at my disposal we would eat be er food as a family. We would have some extra money to be able to go on family ou ngs from me to me. When there was an emergency expense I would be be er prepared.

5. Please share anything else relevant.
Name and City
, Perth ON
317

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, filing taxes, email,google maps for finding direc ons to and contact numbers for ultrasound clinics, blood labs, doctors office and hospitals. Skype for making doctors appointments and staying in touch with family that can't live in the same province because of job opportuni es.

Banking, inves ng and credit card payments.

Booking flights, medical research that my doctors have suggested I look into and that I bring to appointments with me.

Medical research I do on my own for my disease that provides hope for treatment.

Public library for holding books and checking due dates.Ne lix, Facebook, Local news, interna onal news, online shop-ping, finding housing,loading presto for public transit.

2. Why is online access important to you?

I am mostly homebound because of CFS/ME. I have an illness that most of my doctors know very li le about. Online ac-cess is so important to me because I can connect with online pa ent support groups - most sufferers are too ill to leave their houses so we would never get to meet, share experiences, hold each other up on the worst days and keep each other informed about new research. It also helps me stay connected with my family and friends that I am otherwise iso-lated from. I need a lot of rest periods and Ne lix allows me to be doing something without over-exer ng myself.It is a distrac on from my illness.

I use it for online shopping (even just browsing local stores so that when we go to pick something up I know where it is so we don't have to walk as far which prevents me from having more severe symptoms) My husband is a computer programmer and he could work from home on days that I would need him to help with meals if our internet access was be er (we have rural satellite internet) 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I am nothing but lucky that my husband has a high paying job. If something were to happen to him, high-speed internet would not be an op on for me as I am unable to work and would be on ODSP. Every aspect of life (banking, renewing health cards, trying to find my way to doctor appointments without google maps) would be a struggle. I know this strug-gle is real for a lot of Canadians and I want to help fight for them to have affordable high-speed internet.

5. Please share anything else relevant.
Name and City
from O awa
318

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, research, forwarding comments and complaints about exis ng services to appropriate personnel, looking up tel-ephone numbers (since we don't seem to have telephone books anymore), learning about current events and issues that effect me.

2. Why is online access important to you?

for the reasons men oned above, in order to stay in touch and stay on top of issues that effect my life 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I quite o en have to go without transporta on (bus pass) accessibility un l I receive GST cheque (mid month); am usual-ly unable to afford healthy food for the month so have to make due with cheaper, less healthy items; have a "running tab" on my telephone bill. Would be able to spread my Disability Allowance much further if I did not have this huge ex-pense every month, and could seek part- me employment to supplement my income.

5. Please share anything else relevant.

An impossible situa on. If I didn't have Internet at home - I would go to a library or government services office. Howev-er, in order to do that - I would have to pay transporta on costs. If I had a job - I might be able to afford Internet and survive on my means a li le more comfortably - but this would also involve having enough money to afford transporta-on costs.

Name and City
O awa
319

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, government forms,emails and medical research.

2. Why is online access important to you?
Most things are online now days.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can at least buy the food I usually don't buy for my children and some new clothes which they need.

5. Please share anything else relevant.
Name and City
Oa awa Ontario
320

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, homework, entertainment, job search etc.

2. Why is online access important to you?
Only form of enetertainment i can afford

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can pay off my debt
5. Please share anything else relevant.
Name and City
O awa
321

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Job search, government forms, entertainment, e-mail, social media, general informa on.

2. Why is online access important to you?
I need it for communica ons and informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would use the extra money for re rement savings.

5. Please share anything else relevant.

Internet access rates seem to be especially high in Canada.

Name and City
O awa
322

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I am on odsp due to a **** problem. I use email to communicate with my doctors and other services at the **** Ins -tute.

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
O awa
323

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, finding out where a medical appointment is and how to get there, transporta on, homework, men-tal health resources, job searches.

2. Why is online access important to you?

It is a necessary part of my life because I need it for everyday things such as the things I men oned above. It is also nec-essary because it helps me keep in contact with family members and friends when it is too difficult (for health reasons) to see them.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to afford more food during the month (meaning that I wouldn't have to ra on food for the last two weeks). I would also be able to afford to buy things like new clothes or shoes when I am in need, instead of wai ng for a special occasion.

5. Please share anything else relevant.
Name and City
O awa
324

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Tous!!!
2. Why is online access important to you?

Beaucoup des administra ons publiques et privées recommandent fortement l� u lisa on de leurs services en ligne:

Relevé bancaire, relevé de paie, factura on....

Les entrevues en skype sont devenues de plus en plus fréquentes, Les devoirs scolaires (Alloprof, SOS devoirs) Communica on professionnelle

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Il y aura surement un changement important. J'ai une famille composée de 5 personnes, on ne peux pas plus que deux.

Le temps de réponse devient long, et tu n'aura plus le morale pour faire tes devoirs comme il faut.

5. Please share anything else relevant.

Un autre point important à soulever le téléchargement devrait être illimité!!!

Name and City
Ga neau
325

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, homework, email, job search, social media, work research 2. Why is online access important to you?

It is necessary for me to be able to access employment and educa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not have to worry about what foods I cannot afford.

5. Please share anything else relevant.
Name and City
O awa
326

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, forms, research, etc.
2. Why is online access important to you?

The research I do for work would be much harder without the internet. Also, I stay in touch with family & friends through email.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Ga neau Quebec
327

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School research, email, homework, watching movies/tv, online banking, workplace website 2. Why is online access important to you?

It is necessary to complete tasks that are given in this me. Without it, many tasks would be difficult, if not impossible, to complete. As a university student, I can say that it is mandatory to have online access to complete homework or study.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not have to worry as much about high costs, and can put more money towards my savings or food. I would also be able to afford to supply myself with internet, rather than sharing the costs with my roommates.

5. Please share anything else relevant.
Name and City
, O awa
328

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use online banking, emails,facebook,read a lot of news sites.

.
2. Why is online access important to you?

Everything is now online, from buying ckets to you name it, it's all online. Without access to the Internet I would feel like I was back in the stone age, and it's the only way to do a lot of stuff. My work schedule is online, without access I would not a job.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat ba er food, healthier food.
5. Please share anything else relevant.

We pay too much here in Canada, my family in the U.S.A get access to the net for much much less Name and City

from o awa
329

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

for everything. govt. forms, emails, research, job searching, weather forecast, google maps, linked In, online bill pay-ment.

2. Why is online access important to you?

without online access no one is able to live in Canada. For everything people need online service.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, O awa
330

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, email, banking, paying bills, filing tax return, to communicate with loved ones, research, marke ng 2. Why is online access important to you?

It is extremely important to me to keep in touch with family that is far away as well as the simplicity oF doing all of my banking from home as my bank does not do much at their physical loca ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be able to afford more items like food and other required expenses.

5. Please share anything else relevant.
Name and City
from O awa
331

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government services, find general informa on , news, email., Bills, banking,

2. Why is online access important to you?

Almost everything has to be done only , it use to just a another op ons to do things, now in a lot of cases it is the only op on

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Don't have health coverage for dental and vision coverage If lower prices, could maybe afford insurance 5. Please share anything else relevant.

Name and City
, O awa
332

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, homework, school research, paying bills, communica ng with family members (Skype) 2. Why is online access important to you?

I need the internet to pay for my bulls. When I don't have me to go to the bank. My banknis far from where I live so having to travel to the bank for 45mins and standing in line takes up a lot of my day. I also go to school and because we can't afford internet I have to go to the library if I need to do research again travel me on the bus and Inwork and li-brary hours arwnt the best for a full me student and part me worker.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would make it easier to stay home to do the things I need to do. Watch movie when I can. I don't have to travel every I go justbtobdo something for 5mins when I can just do it at home. It would save more me in my day.

5. Please share anything else relevant.
Name and City
O awa
333

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online jobs,homework,and email.
2. Why is online access important to you?

To feed my family and fast & secure services 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Easier than now
5. Please share anything else relevant.

Telecommunica ons are chea ng a lot and take many from us Name and City

O awa
334

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use government forms email medical research, etc 2. Why is online access important to you?

Because we can connect with all over the world 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

As I'm a sick woman. I will be able to talk with my family keep in touch with them by emails and finally I'll be able to print my documents at home, etc

5. Please share anything else relevant.
Name and City
, O awa, ON
335

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, and email and other, etc:
2. Why is online access important to you?

well it very important to me so i can keep in touch with friends and family and also do my homework and research, and to communicate with people and to keep me from going crazy and board, i need to be online cha ng or pla ng my games or even checking up on stuff, so yes its very important in my life and would be nice if they could have a lower price as i cannot really afford or feed myself for the month as i am assistance and low income a month its very hard to live from day to day wandering whats my next meal or how i can feed my dog, for a month, so i hope they understand and lower the internet and hopefully the tv also as i just have basic tv. thx 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

well i would be able to live and eat and not worry about what my next meal will be and i wont have to stress out alot and be able to afford to eat or even maybe go out and do something instead of si ng in and being bored, so please do something about this i am on a low income every month im on welfare and its very hard to live like this and i also have health issues and trying to get on Odsp and its hard .

5. Please share anything else relevant.

well as i said in other areas i hope they can lower the internet to like maybe 20$ a month and also the basic tv to same amount would be easier to live.

Name and City
, O awa
336

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Une necessite absolue et un besoin vitale la revision du cout de l internet est impera f 5. Please share anything else relevant.

Nos gouvernements nous ont engagees dans ce grand processus technologique et informa que j es me qu il est de leur devoir d assumer les consequences et son impact sur les budjet familliaux Name and City

o awa
337

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

ALL of the above and more
2. Why is online access important to you?

It is the easiest and the fastest way of communica on especially to government agencies. Also, most, if not all, of the commercial en es operate on on-line services via Internet - paying bills is one of them. I do not have to spend on stamps in communica ng to families and rela ves overseas even just across Canada.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would change drama cally. I would have a chance to go on going places, at least, once a year for a good holiday. And, I need not cut of other budget items to pay for Internet access 5. Please share anything else relevant.

I strongly believe that if the cost of Internet services be reasonably low that can be afforded by the least privilege low income families and individuals, both governmental agencies, commercial ins tu ons, health care services, government agencies that operate social services programs would be more benefi ng because the costs of communica ng these ser-vices to the public would be a cost saving.

Name and City
O awa
338

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Checking my email, work, and assignments
2. Why is online access important to you?

Gives me the opportunity to get informa on, contact my family members and also communica ons 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It will really help to balance my life and that of my family and also my work too.

5. Please share anything else relevant.

It's a welcome development if the government can do this .

Name and City
O awa
339

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My children use the internet for homework studies. Communica ons with family. Researching doctors and specialists.

Different forms like ODSP and child care reviews. City forms and programs like summer camp and ac vi es.

Services in my area things to do, places to go GPS googles maps, Facebook, things to buy food, clothing Coupon savings. Appointment reminders by email.

2. Why is online access important to you?

Online is important to me and my family for all the above reasons.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My children would do be er in school and there would be less stress making ends meet each month if my services cost less.

More money for food and a happier household.

5. Please share anything else relevant.

My budgets is so ght I had to go to credit counselling. And I can't afford to make repairs in my home.

Name and City
O awa, Ontario
340

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email is essen al
Taxes
Ice ces

Research and forms for separa on and divorce How to do almost anything

Making a wilpension s Canadian and Bri sh
Leisure
Passport
2. Why is online access important to you?
Seeking informa on
Circumven ng the telephone
Business best buys
Couponsq
Maps, direc ons
Work email at home work at jome

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

The savings could be used fir other things
5. Please share anything else relevant.

Canadian rates should be comparable with other countries otherwise we are just being taken advantage of Name and City

, o awa
341

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Almost everything I do...emails; tons of research on a huge range of topics; document reciving, filling out and returning;

social media access...especially to communicate with family and friends.

2. Why is online access important to you?
For all the above reasons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'm currently paying over $100 a month for a land line phone and 'high speed' internet service...which is a joke! No ma er how many mes I call my ISP about the daily interrup ons to my internet connec on, they always find a way out of taking responsibility. I would be thrilled to actually have high speed internet at at least half the price I'm paying now.

Much more affordable, to fit in with my very ght budget.

5. Please share anything else relevant.
Name and City
O awa, ON.
342

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, legal research, etc.
2. Why is online access important to you?

Being a student, the internet provides me a great source of informa on, knowledge and research that I would other-wise not have access to. I am able to access informa on from anywhere in the world, which is a constraint of physical libraries.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a lot easier for me to manage my finances and par cipate in recrea onal ac vi es, such as joining a Gym or any other physical exercise classes such as yoga.

5. Please share anything else relevant.
Name and City
and O awa
343

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mails and booking trips and cruises.
2. Why is online access important to you?
informa on is at your finger ps

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pay off other bills if the internet was a lot cheaper. I would also be able to put some $$ If the internet was a lot cheaper I would be able to put some $$$ into a tax free savings account and pay off other bills.

4 into a savings account.
5. Please share anything else relevant.
Name and City
, Ontario
344

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet mainly to check email and do research. I work as a research assistant, and therefore need to have ac-cess to look up academic papers and other literature. I also o en require the internet to communicate with colleagues in other areas, through Skype. I do my banking online, as well as some of my shopping.

2. Why is online access important to you?

Online access is an essen al part of my job, and it has also become an important way of par cipa ng in society. Some-one without internet access o en misses out on things like job pos ngs and other opportuni es .

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can't afford to have high-speed internet at home, so I have to go daily to a public library or coffee shop to connect. If I could easily afford high-speed internet at home, I would save so much me - by elimina ng the need to travel to get it. I could also conduct my research work from home at any me, instead of having to do it during the hours that those plac-es are open. It would also mean a secure connec on from which I could do my banking and make purchases (something I am not comfortable doing on public wifi).

5. Please share anything else relevant.
Name and City
, O awa
345

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Si il est abordable on aura des informa ons facilement Et la vie sea mouns cher

5. Please share anything else relevant.
Name and City
o awa
346

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, medical research and for work.
2. Why is online access important to you?

I use this not only for medical research but to tracking medical as I have memory issue and email is a compensatory strategist to compensate...making this very important..Like an auxiliary brain.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be healthy as I would be able to afford proper nutri ous food. Impera ve for good health especially for the brain as I have a Brain Injury.

I may also be able to be er afford medica ons, that money is now going for internet..which is for brain func on subs -tu on, since mine is broken.

5. Please share anything else relevant.

To be able to get the basics of life like able to track medical items..It should not mean that you cannot have adequate food or medicine.

Lower the price please..More profits to you, mean an unhealthy community, thereby, cos ng the society in higher social services. And at the expense of your profits.

Name and City
, Casselman ON
347

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use civil engineering website to do my research. Use Internet to be in touch with people through emails , and I need Internet to do my homework so.

2. Why is online access important to you?

Without internet I can not do research. Everything that I need for my study I should get it from online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I think I can spend more money to buy food for my children. Moreover, I might save some money and use it at the me of need.

5. Please share anything else relevant.
Name and City
, O awa
348

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email
2. Why is online access important to you?

I have a small house si ng and dog si ng business and I couldn't operate it without email. I have to have my apts logged on email. There are no screw ups if it is done by email.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would eat less hard boiled eggs, bread etc. My diet would be a healthy one and I would not be on high blood pressure pills because of my nasty daily food intake at present.

5. Please share anything else relevant.

I presently have a deal with Rogers but that is going to expire and I know I won't be able to pay for internet with their full rate. (highway robbery)Gillian Brougham Name and City

, O awa
349

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Medical research(my cancer was a rare one);government forms (old age etc.);e-mail;skype, (only way to see my only greatgrandson);tex ng, (one way to keep in touch with grand children who live far.

2. Why is online access important to you?

Way of looking at, cha ng with grandchildren, keeping in touch with friends all over the world,I couldn't begin to cal-culate the cost of snail mail to some of the far away places.Every me my rent increases they want all kinds of forms from government sta ng how much money I receive.Sending cards the old fashion way is too expensive, so Internet it is.Christmas, birthdays,Thanksgiving etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

My health would improve dras cally (worry and stress physically hurts the body).I could eat healthier therefore lose few pounds therefore be ready for major surgery.I could go out once in a while to a restaurant or theatre. My family and friends would see a new and improved lady, a happy lady, a confident lady. Maybe once in a while I could get my hair cut feel fresh.When winter comes, I could even put the heat on once in a while.

5. Please share anything else relevant.

When a person can not afford the necessi es in life or even a small treat yourself moment, the body, the mind and the soul suffer. It's not that I didn't work hard in my life,because I did. I worked too hard for too long and for thankless peo-ple. I want,need for things to change. When do I want it? NOW Name and City

350

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use online services for email, filling out government forms(Passport)research addresses for businesses, Pay Bills. Find a Family Doctor.

2. Why is online access important to you?

Online Access is important to me because I would not be able to do my daily rou ne without it. Everything is online now from Job applica ons to medical forms to responding and communica ng by e-mail.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

My life would change greatly because I would be able to do other things like par cipate in more community events. I would be able to cover more transporta on costs. Buy more food. **** Hydro rising Hydro costs.

5. Please share anything else relevant.

This would be a good way for Rogers to give back to their community being that they have had some of their customers for years.(We have already paid for internet for years. It is overpriced this is called price gouging.

Name and City
O awa
351

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email bill payment research government tax
2. Why is online access important to you?

It connects us with our families worldwide and keep us informed on world issues 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could afford affordable Internet I can be er manage my cell phone bill and other budgets 5. Please share anything else relevant.

This industry is an industry that really needs regula on there's too many li le business Name and City

O awa
352

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

homework, emails
2. Why is online access important to you?

because I need it to communicate with families around the world...looking for a job, for school, etc..

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

my life will completely changed...I'll save more money to take care of my kids,,,,i'll have enough to pay my debt....

5. Please share anything else relevant.

I need high speed internet with affordable price...right now I pay around 77$ for internet only...close to 80$ with Bell Canada..and I don't work...I'm jobless...that make none sense..really...

Name and City
/ O awa
353

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

emails, academic research, newspaper, government forms (tax return, applica ons, etc.), job search, transla ons, bank account, etc.

2. Why is online access important to you?

It has become my first means of communica on for almost everything: administra ve ac vi es, reading and listening to the news, as well as my personal things

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would the money to use it in my food budget 5. Please share anything else relevant.

I don't understand why Internet is that expensive in Canada. I lived in **** for 12 years and very high speed Internet combined with TV and landline telephone are offered at ¬ 30 (less than $40) per month by almost every major Internet provider. This is not only in ****, same thing in Britain or Germany. So I really hope the government of this country make Internet more affordable for Canadians.

Name and City
, O awa
354

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the intrnet for gov't forms, doing medical research, email and the occasional yahoo game. Even offices will send form to you to fill out and send back. I am sure that even the telephone books (hard copy) will soon be obsolete. Even books,ebooks, magazines, are now online. Being able to view where museums, rent a car, other a rac ons, events, movies, restaurants, buying clothing, household items etc can be found/bought on the internet. How to do things, make things are great to have on the internet.

2. Why is online access important to you?

Everything is online nowadays. I need it to stay in touch with family out of the city/province, as I can't afford to fly out of province. I need it for research for myself, and my grandchildren.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to pick be er food items (meat, fruit and more veggies), join the YWCA, and get my hair cut more o en.

Having access to recipes, etc is a wonderful thing on the internet.

5. Please share anything else relevant.

Having the internet is a necessity nowadays not a luxury. Otherwise we are living in the old age of before computers which I did, since I started on typewriters, and the original computers and have come a long way. They are con nually changing and we must be able to change with the mes.

Name and City
O awa, On
355

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, web research
2. Why is online access important to you?

for immediate communica on and learning from google 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can afford more and be er groceries for my diabetes 5. Please share anything else relevant.

I had used the internet 3-4 years ago and was being charged 30-40 per month now it's 72.00 plus taxes with the same provider Rogers.

Name and City
, O awa
356

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms
Government research
email
medical research
sending pe ons to government (people power)
reading books
watching the news
staying in touch with family (facebook)
phone calls to anywhere
and much more... I use it for everything...
2. Why is online access important to you?

Affordable online access is very important to me because it gives me freedom and expediency, knowledge, instant infor-ma on on how to handle impt. ma ers or difficult situa ons. As a senior, funds are limited and so internet access has become as important as food when included in my budget, followed by transporta on and tv services, and entertain-ment money.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could buy be er quality food, be er phone service or tv services or have some going out money.

5. Please share anything else relevant.

... and my life would not be as stressful as i spend a lot of me on the phone with Bell discussing how my bill became so expensive over night and how i can cut it down and s ll get internet services, all the while threatening to quit or take my business elsewhere. Aprox 1 to 2 hours every month. very exhaus ng.

Name and City
- Aylmer, Ga neau, PQ.
357

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,government forms,doing income tax,typing and prin ng minutes,entering contests, prin ng coupons, checking flyers

2. Why is online access important to you?

keeping in touch with family and friends, checking websites 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would spend more me researching
5. Please share anything else relevant.
Name and City
O awa
358

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

(Home Phone) for medical appointments & related ma ers; for general inquiries, etc.

(Laptop) for income tax prepara on & net-file; banking; email; reading news, etc.

2. Why is online access important to you?

Very important!!! (See my usage of phone and laptop.) I'm a re ree with depression. Depression makes socialisa on uneasy. Online access allow me to execute the tasks I need to carry on at my pace.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

Rogers recognizes I have very low usage for internet and phone. I use home phone less than 3 mes a month. I use no mobile phone because it's too expensive. In emergency, mobile phone is a very convenient device to have for the elder-lies living alone with no help. Heavily profit-making minded service providers ignore the needs of low income people. I subscribe high-speed internet lite and landline phone from Rogers for many years. I paid $55.35 including modem fee and taxes un l May 2014. It increased to $72.30 for the same service in 2015. It's unreasonable to charge the amount I'm paying. Considering large popula on of elderly, all service providers, par cularly Rogers, should introduce a new low-priced package for struggling pensioners. They are making huge profits. They must share it with the people who are in need. I hope the society become more financially suppor ve for low-income pensioners.

5. Please share anything else relevant.

Food budget is the first target to squeeze some money out for expensive internet. I have 'No Budget' for recrea on. I have no mobile phone. My rent exceeds $1,000/mo. a er October 2015. Financial pressure is overwhelming. I try my best to manage my life with my closest friends - dogs, cat and small birds. I will protect my li le friends with my best ability. They give me courage to live today and tomorrow. Financial hardship may cause termina on of our lives all to-gether. I must do my best un l then.

Name and City
, O awa, ON
359

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use my internet because it's a necessity others require of me to communicate with them. That said, i cannot do with-out it. It's especially essen al for my work, because i work some mes at home or in my travels 2. Why is online access important to you?

it's important because it keeps us informed on demand when the quickest of communica on expects it 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have peace of mind that my employer, business contacts and family can be reached successfully.

5. Please share anything else relevant.

Suppliers of Internet services must be made aware that though this service is vital to today's communica ons we will not be coerced in paying excessive rates because so few own the network services, a monopoly we won't accept and will protest if denied access

Name and City
- O awa
360

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, shopping/travel reserva ons; e-mail; Facebook; YouTube; income tax filing; news reading; general browsing.

2. Why is online access important to you?

An aid to keeping in touch and on top of things.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, O awa
361

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, school communica on and homework / research, e-mail, research (medical, etcetera), job search, and stay in contact with family.

2. Why is online access important to you?
It is fast, efficient and convenient.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would no longer have to funds from necessi es such as food, clothes and recrea on.

5. Please share anything else relevant.

My children have a mild developmental delay so we access programs through the school to help with their academics and even social development. This is also the only entertainment we have in the home such as watching past episodes (reruns) of shows / movies.

Name and City
, O awa
362

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I need weekly access to the bookmobile schedule, which is o en modified. The communica on about the schedule comes by e-mail. Library branches are too far to walk to.

I also arrange for my bill payments online, which saves a lot of bus fare and me.

I keep in touch with family and friends via e-mail.

2. Why is online access important to you?

It's my main method of communica on. It's a way to find a plumber or get a quote for work to be done. It's how I com-municate with my councillor when there is an issue. Just recently there was a local bridge naming event; one could sub-mit a name, but only online.

Most people expect you to have an e-mail account.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for bus fare.
5. Please share anything else relevant.
Name and City
, O awa
363

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Facebook, banking, contests, surveys, poli cal stuff.

2. Why is online access important to you?

I spend most of my me on my back due to chronic physical problems. The internet keeps me connected to my friends, family and the world at large.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I might be able to get out and have dinner with friends. Or take a cab to a friends. It would make a big difference.

5. Please share anything else relevant.

I live on my Quebec and Federal Pensions. I also get the GIS because I am so far below the poverty level. A er paying my rent and my u li es (phone, cell, internet and cable TV) I am le with about 200$ for the month for everything else.

If I could save some money on those u li es it would make my life a li le easier.

Name and City
, O awa
364

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, reading news, checking the weather, communica on through email and other online chat so ware, doing work (research and transla on), job applica on 2. Why is online access important to you?

It's important for me to keep up on news, for work purposes, for communica on purposes. It serves as a wonderful ressource and a quick way to keep in touch with others.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I'm with an ISP that's fairly decent in price and services, but from what I understand, in other countries such as the Euro-pean ones and certain Asian countries, such service is much more affordable and available for even low-income families.

Thus, to know that it's costlier in Canada is quite bewildering.

Name and City
, in Ga neau
365

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Informa on regarding scholas c materials and work related and reading about govt policies and programs 2. Why is online access important to you?

Every informa on is now provided online, Not much can be pulished like scholas c educa onal journals are all online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Saving some money for nutri onal and educa ng my kids 5. Please share anything else relevant.

This era shouldn't hike services that are so crucial to peoples lives and necessi es shouldn't be charged as luxuries Name and City

of O awa
366

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Educa on, play, youtube and email
2. Why is online access important to you?

Employment, communica ons (i have no phone number), fun, educa onal resources 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

600 dollar savings a year =1/3 of my car insurance (that i cancelled rescently as i had to sell the car as i was unable to get credit to get it fixed.

5. Please share anything else relevant.
Name and City
O awa
367

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail from work, anything and everything

connec on with government office, sales, adver sement, informa on (all kinds) Applying for jobs, checking invoice, learning...etc 2. Why is online access important to you?

It permits me to stay in contact with the world and to do many chores, like ge ng informa on to find answers and even entertainment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would make a big difference, I am low income, I have to sacrifice on many things to pay my services with Bell. I have tried to nego ate with them for a reduc on of $5.00-$10.00 off a month. S ll, I have to cover Satellite TV, Phone and Internet.

5. Please share anything else relevant.

Because of my health, I only work a few hours per week, with the O.D.S.P pension, you don't have much money to do to much.

Name and City
O awa, Ontario
368

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet et cellulaires
2. Why is online access important to you?

C'est un ou l presque incontournable aujourd'hui 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Ça aurait facilité beaucoup ma situa on financière et avoir un tranquillité d'esprit 5. Please share anything else relevant.

Nous sommes les pays qui paye le plus chers au monde internet et cellulaire Name and City

O awa
369

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, newspapers, general and specific research, purchases of things such as ckets only possible online.

2. Why is online access important to you?

Because many things involving interac ng with society / the world outside my apartment are NOT POSSIBLE without the Internet. - In fact, I don't much like using a computer and the Internet, the thing is, it is absolutely indispensable.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less stress because my finances less strained. The world would make more sense because there would be a more ra-onal link between the value of the service and what I pay for it.

5. Please share anything else relevant.

As it is, I feel that I pay for a premium service when all I need is a basic package. The carrier provides me with way more "bandwidth" or capacity than I need and than I ever use. But there is no cheaper, less fancy product. I just want basic, basic Internet service. Instead, I have fancy service and pay a crazy high price.

Name and City
O awa
370

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

internet research, communica on/ e-mail, news, entertainment, government services, such as vehicle plate & health card renewal, and job search and applica ons.

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could pay all my bills on me and buy groceries and clothes, and keep in touch with friends, family and informed of community events.

5. Please share anything else relevant.

Everything is now on-line, books, informa on, job applica ons, news, and purchasing or reserving goods and services;

therefore, if you can't afford $50.00 per month (and the poorest of us can not) for basic light internet, you can not par-cipate fully in society.

Name and City
, O awa, ON
371

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, shopping searches income tax
2. Why is online access important to you?

It gives me a chance to speak to my friends by emails instead of long distance calls, also I Skype my brother that lives in Thailand I look for government grants for my disability.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a sad day if I lost my internet I'm on the computer every day looking, searching, informa ve, speaking and hole lot of other things I do on my internet.

5. Please share anything else relevant.

I have crohn,s disease it gives me comfort when I'm able to go and use my internet any me of day or night and feel free of doing what I like to do which is skyping, doing searches or reading the news paper or emailing my friends that live outside of Ontario it gives me a piece of mind.

Name and City
O awa, Ontario
372

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email research FaceTime bus routes income tax banking tax receipts for dona ons prescrip on refills news 2. Why is online access important to you?

Receiving info on events and mee ngs keeping in touch with family and friends 3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less stress budge ng
5. Please share anything else relevant.

Very difficult in this day and age to do without it. Services like white pages are online.needed for school work. Children of low income families are behind the eight ball in educa on doubly so if they have no access to Internet. It costs money to receive paper bills

Name and City
O awa
373

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, email, medical research, online banking etc 2. Why is online access important to you?

To have assess to informa on

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Would be able to use it for so many different things 5. Please share anything else relevant.

Internet services are very expensive! Service providers should let us pay for want we watch not as a package they nor-mally sell us.

Name and City
O awa
374

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, social media such as Facebook, networking through linked on, research for essays and class assignments, access-ing news, university website for ge ng informa on, registering for courses and paying tui on, accessing online course materials posted by professors par cularly when course textbooks are digital, accessing court records, applying for jobs, online banking, medical research for home remedies, filling out this survey, etc.

2. Why is online access important to you?

My studies, my social and professional life all depend on access to the Internet.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

As a student it would lessen the financial load of paying for my studies and other expenses easier. I would not need to constantly spend me searching for a cheaper provider or se ling with a lower service Internet company to afford it.

5. Please share anything else relevant.

internet has become so integral to our lives that even sharing how we feel about it requires us to be able to access it in order to have access to surveys such as this one: it helps public opinion be heard.

Name and City
O awa
375

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, e-mail, shopping, pay bills, banking, research, entertainment, games.

Looking up phone numbers and addresses.
2. Why is online access important to you?

It is one way of staying in touch with family across Canada.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be nice to go out for breakfast a few mes a month.

It would be nice to go to see a movie once in a while.

I could afford to go on a date once in a while.

5. Please share anything else relevant.

I might be able to afford to go to the den st. I have not gone in over ten years.

I could afford a new pair of glasses.

I might be able to afford tenant insurance, which is mandatory where I live.

Name and City
, O awa
376

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

CRA onine filings and payments
Research
Email

Webinars and informa on sessions for single parents homework with my granddaughter

online training with my clients
VOIP
2. Why is online access important to you?

Online access is important because 1 - it keeps me connected with family -2- I need it for research to keep my resource business going and online training for clients -3- my children and grandchild uses it for home and to con nuous learning Without internet I would loose my source of income 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I refrain from any source of external entertainment to be able to affort my necessi es, which include internet. business is down so I depend on it highly.

5. Please share anything else relevant.

As the changing world increasingly depends on internet, I feel it should be more affordable.

Name and City
, O awa, ON
377

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I regularly have to look for job informa on, especially as I hope to apply for retraining through the Second Career Pro-gram offered by the Ontario Government.

I also have an interest in social jus ce, so I read widely on that subject.

Facebook helps me keep in touch with good friends who have moved away from O awa.

2. Why is online access important to you?

I need to review informa on from mul ple sources, and I need to have up to date info for my job research. It is cheaper to do this at home, so I don't have to pay transporta on to a public library loca on, where computers are limited.

My money for entertainment is pre y much zero, so the internet provides a window on the world, where I can travel and learn about other cultures without leaving home.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would explore more documentaries, music and art sites.

I would probably see more local art and music if not too expensive.

5. Please share anything else relevant.

Having the internet means being able to take part in my own culture in Canada. Those who don't have access to the In-ternet are cut off, unable to share this common knowledge with others, and in terms of jobs and school, they are defi-nitely disadvantaged. Poor people already struggle to pay rent and feed their families. Let's not add to their burden.

Let's not cripple their children.
Name and City
, O awa, Ontario
378

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I operate my own small business & I am an O.D.S.P. recipient. I must have affordable Internet access to operate my my business in today's world. I also require access to help cope with my medical needs & records.

2. Why is online access important to you?

Without Internet access I can not successfully operate my business or compete in today's market place. I can not access support for my medical needs or keep updated records.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be be er health. I would be able to eat much be er. I would live under less stress. I would worry less about be-coming ill. I would be able go out and relax with friends on occasion.

5. Please share anything else relevant.
Name and City
, O awa
379

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, emails, medical research, facebook, skype, youtube, google, dic onary, newspapers...

2. Why is online access important to you?

It keeps me connected to my family, and to the world.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could afford to buy more fruits and vegetables, instead of consuming too much carbohydrates (like bread, rice and the like).

5. Please share anything else relevant.

All services : internet, TV, and cell phone services amount to 91,- CAD which is quite a big figure for us.

Name and City
- O awa
380

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

volunteer organisa ons of which I am a Board member; membership info for several organisa ons, banking, govern-ment forms, genealogy research and communica ons, church minutes, news and info; peronal emails 2. Why is online access important to you?

absolutely necessary for reading and responding to responsibili es of a Board member;

can't live off line today and stay connected 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less frustra on and me waste; some a achments I cannot view or download as I am on Dial-up!

5. Please share anything else relevant.

I tried to get medium speed service in Aylmer Quebec, and Bell refused to permit use of its fibre connec on. The house is hard wired with a copper Bell land line.

I understand this Bell is NOT allowed by CRTC to discriminate against customers who cannot afford its high priced Inter-net and cable services.

Name and City
, Messines Quebec
381

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Doing homework, research, taking classes, email, job searching and entertainment.

2. Why is online access important to you?

Everything in my life has something to do with internet. As a university student all of my interac ons (from doing homework to applying for loan) with the school are online.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would invest on some online courses to increase my knowledge and build my resume for the future.

5. Please share anything else relevant.

It is important to have a good quality internet with a good costumer service. Eventhough I am paying $60 for my inter-net, it doesn't have a good quality nor knowledgeable costumer service and I have no other choices.

Name and City
, O awa
382

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Surfing,homework,and email.
2. Why is online access important to you?
I rely on it so much for everything.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could definitely eat a more balanced diet!

5. Please share anything else relevant.
It's important to also have fun in life!
Name and City
O awa, Ontario
383

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use my internet for online banking paying bills.

I use Skype to chat so Im not paying for long distance on my already high phone landline. The reason I keep it is for med-ical emergency.

2. Why is online access important to you?

**** in touch with family. Paying bills and some bills are now paperless and yu need a email for contact.

Its 2015 and its like the only ones that dont get that is our poli cians that give each other golden hand shakes.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would be able to eat be er. as well as sleep be er knowing that Im not coun ng each dollar I spend.

Bad enough paying my hydro rate in ontario
5. Please share anything else relevant.
Name and City
O awa
384

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, no fica ons, family messages
2. Why is online access important to you?

I do not subscribe to cable tv or home phone bundles, too expensive. only have pay as you go phone! see no reason why I have to subscribe to 100 sports channels just to get only a few channels I actually would use,,, not everyone is a sports fan!!! I prefer news and documentaries and current events... if I wanted to know about sports scores. I would go to a sports bar or check the scores in the newspaper 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

be able to keep up with current affairs and important news. also be able to keep in touch with friends and family 5. Please share anything else relevant.

Name and City
O awa.Ont
385

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use mainly email and Google at work, plus listening to the radio. At home I am on Ne lix constantly, plus Xbox live or online computer games.

2. Why is online access important to you?

Work-wise, I couldn't do my job without it.

At home we don't have cable or satellite TV due to the high rates for that, so the Internet is pre y much a requirement for entertainment.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If high speed internet were more affordable I could at least have but a full grocery list of food every month. Possibly could also go out to a movie now and then. S ll probably couldn't afford cable though.

5. Please share anything else relevant.

Honestly, considering how much of a necessity things such as Internet and cell phones and cable have become, you'd think we would get some kind of break. But really, these things are not as necessary as food and you don't see the price of that going down. The big guys at the top of these food chains making 6 figures or more per year need to come down a notch and realize that not everybody does.

Name and City
in O awa, Ontario
386

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Gov.services, banking, medical research, homework help 2. Why is online access important to you?

It helps with everyday living inclt homework.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would definitely help with homework
5. Please share anything else relevant.
Name and City
O awa Ontario
387

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Google search, document storage (business, personal), listen to the radio, applying for jobs, o awa.ca, planning ou ngs for my family, health research, reading/books, keeping in touch with family/friends, playing games 2. Why is online access important to you?

The web is an interac on pla orm that hosts key informa on. Reduced access is crippling.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be relieving to have a lower internet bill. I would be able to save more, or buy some clothing some me. I don't do that right now. I'm a stay at home mom and student with lots of work on the side. I use the internet heavily in both my jobs. Everything I earn goes into my family. I couldn't keep up without the web. I would feel so isolated.

5. Please share anything else relevant.
Name and City
O awa
388

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for just about everything including working from home in the simula on's industry. I do/handle online shopping, work research/communica ons, work downloads and uploads, government forms, online banking, media streaming (TV replacement) and more all through the internet. I actually can not afford a decent data plan on my phone, at least I believe it is unreasonably expensive in Canada. I work with people from across the world and no one is subjected to data plans as expensive as those in Canada. Our home internet pricing is almost just as bad, ESPECIALLY in terms of upload speeds and download caps per price.

2. Why is online access important to you?

First and foremost online access is required for me to stay employed.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could do my job more efficiently if I could also afford a good data plan on my smartphone. Currently all of that budget goes to a highly download cap limited home internet plan which should be cap-less at $60+tax per month.

5. Please share anything else relevant.
Name and City
, O awa
389

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, personal banking, government forms, ne lix etc.

2. Why is online access important to you?

To stay in touch with friends and family and for entertainment and other necessi es of life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less worrying about my monthly budget.
5. Please share anything else relevant.

Prices of highspeed internet are pre y high however the quality is s ll low because it depends on many other factors.

Despite paying $80+ per month, skype calls s ll drop from me to me.

Name and City
, O awa
390

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I get my work schedules, do my taxes, my banking, and keep in touch with my friends and family all online.

2. Why is online access important to you?

Aside from all its prac cal uses, its also my only source of entertainment. I watch movies, read books, draw, and play games online.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I'd have more spending money for things like clothes, be able to treat myself out to dinner more o en, have more mon-ey saved up for gi s come birthdays and christmas, pay off a school loan a li le quicker.

5. Please share anything else relevant.

Cheaper internet would be much more libera ng. I know the extras I men oned about how my 'life would change' might not sound like much, but I don't get to indulge in those things regularly. As a minimum wage worker, about 70% of my income goes to rent, insurance, and student loans. Another 10% is gone to internet, phone, and hydro bills, and another 10% goes into savings. If I miss more than two days worth of work because I'm ill, I have trouble paying off my bills that month without dipping into my savings. In cases like mine, every li le bit counts, even if its only an extra 20$.

Name and City
, O awa
391

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, homework, email, medical research, dic onary, transla on, pay bills, check prices.

2. Why is online access important to you?

Working full me, I do all my banking on line, check prices for groceries and any items we need at home. My nine years old gets most of her home work on line. We use transla on a lot as we are not Canadian born. It just saves so much me and money.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

We would have extra money to buy some necessary things that now we cannot afford.

5. Please share anything else relevant.

I know many families that cannot afford internet and that would benefit greatly if they could use it.

Name and City
O awa
392

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail. Searching references and info via Safari so ware. Online banking.

2. Why is online access important to you?

So many people and agencies communicate now by e-mail. It's essen al to have it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Just now I have only dial-up Net access, and you know, I'm sure, hoe extremely slow that can be. Ge ng updates availa-ble for my OS or malware protec on is impossible without high speed. Can't listen to online radio, and certainly cannot, no way, get movies ot watch in real me.

5. Please share anything else relevant.
Cell phone service is too expensive.
Name and City
. O awa
393

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

all of the above
2. Why is online access important to you?

to make it easy to look for a job and get info.on ----- 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would make it easy to get a job and also to access well needed informa on.

5. Please share anything else relevant.

it would be very nice to have a high speed internet at affordable price. That way people people who is living on budget can afford it. It is very sad to see people on budget have to pay a very high price for it, and go without food, and not ea ng healthy. Because they see the internet is very important part of their life.

Name and City
O awa
394

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
o awa
395
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1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Work-related ac vi es (I do social media outreach for anon-profit), communica on with clients as a volunteer doula, connec ng with family members who live far away, daily e-mail for general communica on, looking up most things for day-to-day ac vites (postal codes, direc ons, open hours, weather etc...), job hun ng and applica ons.

2. Why is online access important to you?

The need for online access is consistent in this day and age. Not only the access for the tools, resources and socializing that the internet can provide but also internet literacy and the ability to use computers and the internet as a tool is more important in today's schools and job market.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Bills would be so much easier! I currently work 4 jobs and expenses arehigh for my partner and I between the increases to rent, food, and gas. We donot have a landline or cable but the need for internet access in the home will not be going away.

5. Please share anything else relevant.
Name and City
, Halifax
429

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms - Email Communica on - Job Search - Employment Applica ons - Professional Development - Work Related Du es (Web Site Development, Computer Science Professor Educa on & Research) 2. Why is online access important to you?

For all the reasons stated above! Without adequate, affordable high-speed Internet people in the area that I live in are definitely handicapped. Everything from normal everyday 21st Century communica ons to marke ng oneself & business places some Canadians in a Third World compe ve environment.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would place me on an equal playing field with those in large ci es & urban environments. A level playing field would make my skill sets equally valuable.

5. Please share anything else relevant.

Many of the ISPs already fill their pockets with tax dollars to supposedly pipe high-speed Internet to rural communi-es. However, some areas s ll receive less than adequate services. Even a er receiving Public Funds, the ISPs deem some areas as unprofitable & not worthy of infrastructure expenditures. Easy money!

Name and City
- Aulds Cove, Nova Sco a
430

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email is the most important. Jobs are won and lost in email conversa ons. I would say that checking email (now-a-days) is more important than having a phone line when applying for jobs. There is no way NOT to have Internet and not get a decent job. Also, what job takes resumes in person anymore without also sending an on-line resume as well?? Grocery stores, coffee shops, retail... It's all online. Also, Service Canada is all online now-a-days. Even Social Services is largely online. It's hard to think of any government service that ISN'T online. Even the CRA keeps asking me to sign up online!

2. Why is online access important to you?

I can't afford the phone services that most of my friends have, so I stay in contact with the world through the Web. I've talked to old friends on Skype and also done job interviews on Skype. Internet is more important than phones. For un-employed people or people with disabili es (like myself) it's mandatory. I honestly have not got a job without the Inter-net since 2003.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a weight off me. I could get food without having to worry about internet. I could live in a decent apartment and not have to add an extra 50-70 dollars to my rent. I'd move to a stable living condi on, but Internet holds me back.

5. Please share anything else relevant.

Jobs, jobs, jobs, jobs. You can't advance in life financially without the Web. Try it! It's a nightmare.

Name and City
, Halifax, Nova Sco a
431

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,government forms
2. Why is online access important to you?

Communica on. Wide range reaching of family through out the Country. We are technically seniors-so this is neces-sary for many reasons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

As seniors, as well as low income families, and students have to pay through the nose, not only for internet but other things and u li es? Why are mortgages and rents so high? Why are so many new condo/apartment dwellings only half filled? Lower the rents/criteria for mortgages and lease/sell to everyone and have NO vacancies and more profit than having a unit cost 1800.00 plus and only 1/3 be leased? I am not naïve to believe that no one is not making a profit, but why goudge people so much that they may have to make a decision to either buy food, but not necessary medi-cine, to stay home and call in sick because they don't have money enough to put gas in the car to get to work or buy a bus pass or ckets? No one should have to choose-to eat, to dress, to have a decent roof over their heads and those of their families

5. Please share anything else relevant.
See above.
Name and City
,halfax,n.s.
432

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Emails and research and shopping for bargains as Im on a small income 2. Why is online access important to you?

Its a social network and a purchasing opportunity..

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I pay $102. dollars a month just for hispeed internet and its twice as expensive as my power bill....I need to cut the cost of it down, I know Im being robbed by bell aliant..

5. Please share anything else relevant.

Please help us reduce the costs of this important service Name and City

, **** Desert, Nova Sco a
433

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Watch shows,email. Social media, work, surf net 2. Why is online access important to you?

its how I watch TV and communicate with family plus I use it constantly for work 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Well obviously my health would improve as I could buy another gym pass and healthier groceries with the savings.

5. Please share anything else relevant.
Name and City
hawkesbury
434

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for medical research and I have to use it at the public library for this would like to use it in my home.

2. Why is online access important to you?

It important as I have mobility issues and I could use it in my home if I had it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have it any me to use instead of 30 minutes and I don't need to leave my home.

5. Please share anything else relevant.
Name and City
Halifax nova sco a
435

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?
i like to play pogo and check my email

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

i would do more things on the internet
5. Please share anything else relevant.
Name and City
Datmouth
436

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email,internet searches,social media,job hun ng,resume building, research, local event adver sing 2. Why is online access important to you?

Everything is now accessible on the internet, as technocracy grows everything is requiring internet access. We need affordable internet to keep up with this high demand.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Affordable internet would allow me to have free money to not only help play bills so i may keep such services as inter-net or home phone.

5. Please share anything else relevant.
Name and City
Dartmouth, Nova Sco a
437

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, research, government applica ons, scholarship and bursary applica ons, etc...

2. Why is online access important to you?

It is vital in order to func on properly in society today.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be so much be er! A lot less stress for students and people with li le to no incomes - also for people, like my-self, with chronic disabili es!

5. Please share anything else relevant.

Internet should be accessible to everyone in a developed country!

Name and City
, Halifax, NS
438

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Online banking, job searching, research,
2. Why is online access important to you?
It is a requirement even by the government

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have it again and wouldn't be so stressed out not being able to check email and such for new jobs 5. Please share anything else relevant.

Name and City
, Dartmouth
439

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms and assistance on comple ng them, email, research and social media 2. Why is online access important to you?

in order to keep in touch with what is going on with the world, it is very helpful to read a number of online edi ons of newspapers from around the world every day. It is also important, as it gives me access to the government, and assis-tance with the governement

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

the huge amount of money I pay each month could go towards the power bill 5. Please share anything else relevant.

internet is like power and water, should be free and available to all Name and City

, Halifax
440

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, research , stats Canada, self improvement, news, email, social ac vi es 2. Why is online access important to you?

Because in 2015 it is the base of our modern society and without it, one would be lacking in every aspect of daily life.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

At the moment, I have no choice but to buget my income to include Internet as it is a necessity to my school work, if however Internet were more affordable I would be able to afford to live off of real food instead of that prepackaged gar-bage that all university students can only afford.

5. Please share anything else relevant.
Name and City
Halifax
441

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

MFA thesis research, filmmaking, ac vism
2. Why is online access important to you?

It's pre y much like oxygen at this point...

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could eat more
5. Please share anything else relevant.
Name and City
, Halifax, NS
442

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Checking my University grades, class mes and loca ons, professors, class cancella ons, assignment due dates and to turn in some assignments, communica ng with my professors and classmates.

Email
Government forms
2. Why is online access important to you?

It is how I keep in touch with my professors, classmates, family when I am away at school, friends, and employers/landlords.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to spend more me studying and working on school work instead of working to pay off my rent, gro-ceries, and other services. I currently have a cell phone plan that will be ending soon, that I will have to significantly downgrade as I cannot afford it with my rent, tui on, etc. I would be able to afford be er quality food. I would experi-ence less stress, because if I am relying on public wifi to check my email, grades, etc. (Which exposes me to risks if the wifi is not password protected), I cannot be sure that I will be able to obtain access to the internet.

5. Please share anything else relevant.
Name and City
, Halifax, Nova Sco a
443

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet to look up informa on for my homework or books that will help in my studies, my email, and for quick searches for where important places I need to go would be, example is libraries , grocery stores, clinics, hospitals and museums and the me and date when these places are open.

2. Why is online access important to you?

I am a university student living in a unfamiliar city. The internet helps me stay in contact with friends and family and to help me find work within this new city, and apartments that I can afford. This is also useful because I can also find infor-ma on on these places that are not from the owners to find out if the apartment buildings are actually as safe as adver-sed, if the neighbourhood would be close to a grocery store and how close it would be to school and bus schedules.

The internet also helps me with homework since most of my professors will now send us links instead of texts from books to look at so some mes it is impossible to complete my homework without the internet in this day and age.

In short, the internet has made my life and ge ng used to this new area, and living on my own for the very first me very easy and manageable , and my studies are now impossible to complete without accessing the internet since we don't use textbooks nearly as o en as we used to.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could easily afford groceries, which is something I heavily budget and afford to buy other necessary products like sup-plies for my first aid kit, toilet paper, soap, shampoo, and other supplies for school projects. Since the province has cut all responsibly from how much my school will cost I am growing very concerned on being able to afford any of these things or even rent and s ll have internet.

5. Please share anything else relevant.
Name and City
Halifax
444

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Research, government forms, email.
2. Why is online access important to you?

Access to informa on would not be possible without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

There is no other way to access the informa on I need. Transporta on to government offices and library is not possible.

Cell phone use is charged by the minute.
5. Please share anything else relevant.

Slow speed and intermi ent connec vity is not be er than nothing. It eats away at my precious me throughout the day.

Name and City
, Buckfield Nov Sco a
445

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Research, Entertainment, Social media, Online banking 2. Why is online access important to you?

The internet allows me to not only connect to informa on, and people, but more and more connect to an internet of things. This is how consumer electronics are developing which means internet access will be inherently needed to use products.

3. How do you feel about the current pricing of high-speed internet?

Reasonable, and I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Peace of mind financially speaking, I don't make a lot of money and using the internet is a necessity for my line of work (interdisciplinary design), so if I could actually afford high-speed internet, my life would balance out.

5. Please share anything else relevant.
Name and City
, Halifax
446

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email. job search, price comparisons, research 2. Why is online access important to you?

It connects me to the rest of the world and most companies expect you to have access to the internet, especially when searching for jobs.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

The reality is there is only so much $to go around. Between the high costs of living in Halifax and the low wages of the jobs, money is constantly being juggled to cover the things that have become necessi es.

5. Please share anything else relevant.

With many employers offering only part- me posi ons, which is impossible to live off of, increasing costs of the tools we are expected to have access to puts ci zens in an unfair situa on. If you listen carefully to radio ads, read ads in newspa-pers, magazines etc, they all list their web address, which is a very clear statement that you "need" internet to access their content. Times have changed, the days of walking into a company/organiza on and asking ques ons about a job or applying to a job are gone. 9 mes out of 10 they will tell you to check their website. While it is convenient for the or-ganiza ons, it leaves too many people inaccessible to these sites. Not to men on that if any one is interested in taking a course, enrolling back in school, the internet is an absolute necessity and an addi onal cost that never gets accounted for. it is high me the government looks at the real life most people live and not the lives that they illusion for it's ci -zens.

Name and City
, Dartmouth NS
447

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, e-mail, research, banking, recrea on, communica on/social networking, paying bills, news, events, univer-sity webadvisor access, filling out government surveys.

2. Why is online access important to you?

Online access is important to me because I use it every day. It is an integral part of my life, and I require internet ac-cess for my university educa on. Internet access is necessary for school, applying for jobs and communica ng with family, friends, professors etc. The internet is a prac cally a required necessity for students and most workers in gen-eral in 2015.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to be able to more easily afford groceries, pay for rent and live life in general. As a student living on their own in the city, the bloated monthly cost of internet service is a heavy strain on my ght budget. It is exploita ve to charge so heavily when internet access is required for most jobs and secondary educa on.

5. Please share anything else relevant.
Name and City
, Halifax
448

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Research, doing homework, e-mail, photo and music sharing, listening to music, watching videos, looking up maps, per-sonal website, social media.

2. Why is online access important to you?

Because a lot of our society's communica on happens through the internet and it is my way to stay connected. As well, the internet is an invaluable source of informa on and an incredible tool which I use for school, work, and personal use.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

If internet was easily affordable I would have a lot less stress in my life. That would mean one less thing to need to care-fully save for.

5. Please share anything else relevant.
Name and City
, Halifax
449

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

All of the above and much more. The internet has framed out way of life. Without full personal access to it in today's fast-changing world, we are on the outside in the cold looking in.

2. Why is online access important to you?

The internet has become indispensable to even mediocre success at anything we endeavour to do. Without it, we are handicapped and isolated; disabled from fast-moving informa on essen al to carry on and par cipate with the main-stream. Without fair and equal access to the internet, we are le by the wayside uninformed and forced to remain poor, on the fringes of society. Informa on is knowledge, and knowledge is power, and power enables access to a be er life. If we are not progressing we are sliding behind. History has taught us that individuals sliding behind and falling through the cracks is a societal condi on that is certainly not good for the health of the community. Individual enlightenment, on the other hand, and power of the internet will forestall mental and physical poverty. Today, any way you look at it, nobody can get by apart from the benefits of the social internet. Yes, it has a downside (and we also learn from that), but it is a tutor teaching us how to live be er. Internet regulators and providers should realize this reality, and that reasonably low cost service to those of us they may regard as disparaged will be the means to flip that nega ve to the posi ve, which in the short term and the long, is best for all of us.

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

More available to help the lives of others in need. Everything else we need is also too expensive.

5. Please share anything else relevant.
We have to live in-touch and informed.
Name and City
- Halifax
450

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Filing taxes, online banking, paying bills, emailing, research/inspira on for school work, social media.

2. Why is online access important to you?

To keep in touch with family, friends, fast and convenient way to deal with finances.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could have spending money for other things, less stress.

5. Please share anything else relevant.
Name and City
, Halifax
451

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

every-thing is on the inter-net, every-one should have home ex-cess.

2. Why is online access important to you?

to keep up with current condi ons on the planet, social, economical, poli cal, etc.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

instead of was ng me, I could keep up with what is going on around the community.

5. Please share anything else relevant.

the poor and marginalized should have excess to the community too.

Name and City
, dartmouth
452

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Banking, email, homework, socializing.
2. Why is online access important to you?

It enables me to stay connected and up to date with work, projects and social ac vi es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to spend on food.
5. Please share anything else relevant.
Name and City
from Halifax
453

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, research, educa on, fun
2. Why is online access important to you?

It's how the world connects these days. I would miss important messages without it. My work requires it and my per-sonal life is richer because of it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

My recrea on budget is very small - it includes ea ng out occasionally and gas to travel somewhere to visit friends or a hike.

5. Please share anything else relevant.

More affordable internet access helps to level the playing field. It provides me (and others) with more opportuni es AND the ability to find out about the addi onal opportuni es.

Name and City
, **** Sydney, NS
454

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Social media, library catalogue access, work schedule & payroll informa on, email, video streaming, banking, da ng, apartment hun ng, gaming, reading the news, online shopping, product research, tenancy rights informa on, govern-ment websites

2. Why is online access important to you?

I am quite lonely and isolated. Online communica on makes up the bulk of my social interac ons.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to consistently connect with other human beings and seek out entertainment such as games and televi-sion, any of which help my loneliness and isola on.

5. Please share anything else relevant.
Name and City
, Halifax
455

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, research, email, banking, social media, entertainment 2. Why is online access important to you?

I need it for school and to communicate with my family interna onally.

It makes me smarter.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Being able to afford a nicer living arrangement, I could probably afford a gym membership, less stress.

5. Please share anything else relevant.
Name and City
, Halifax
456

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, business communica ons, research, leisure 2. Why is online access important to you?

****, convenient access to informa on for work and recrea onal purposes.

Effec ve communica on with clients and poten al clients.

File sharing remotely allows me to have a broader client base.

Convenient job search for be er opportuni es to be er my earning poten al.

Be part of a social community.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

For starters, I o en bounce between companies to find the cheapest rate. These rates are o en only temporary, and at some point I may have to cancel my internet because of affordability and availability of cheap rates. I could have peace of mind knowing that my bill will remain the same price for the long term, and not have to balance my budget so o en.

I would use the extra money to enrol my child in sports ac vi es, however, internet is mandatory for homework, and to keep my business prac ce running.

5. Please share anything else relevant.
Name and City
, Halifax
457

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

the above listed in the ques on, as well as researching pet care advice, checking weather, making travel plans, com-munica ng with my family who live abroad, paying bills, buying and selling kni ng pa erns, researching books, re-searching recipes, shopping, watching tv, social media.

2. Why is online access important to you?

As someone with severe social anxiety, it allows me to stay connected with my family and friends, as well as pay bills and receive customer care that i otherwise would not always be capable of doing over the phone.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be a great relief of money-related stress.

5. Please share anything else relevant.
Name and City
, Halifax
458

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

School research, email and selling or exhibi ng my work/art 2. Why is online access important to you?

It's become a basic resource that should be cheaply accessible to everyone for the be erment of society. It's made available in nearly all establishments yet to have Internet for myself in my home costs upwards of $80 a month. It's eve-ryone's basic right to have access to the informa on the Internet provides and has become mandatory for business and school, not just post secondary educa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

The money saved would go into paying off my student debt and would keep me from inevitably having to cancel my internet and using the free wifi provided at nearly every Cafe, which is a very real possibility.

5. Please share anything else relevant.
Name and City
- Halifax
459

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Job applica ons, homework, social media, email, medical research, general research, entertainment 2. Why is online access important to you?

O en mes it is the only way to apply for jobs and apply to universi es. Email is also a very import tool to have.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would be easier for me to pay my other bills and buy be er food.

5. Please share anything else relevant.

It is ridiculous how unaffordable home internet is. It definitely feels like we are being overcharged.

Name and City
, Halifax, NS
460

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet to keep in touch with friends and family around the world. I also use the internet to make long dis-tance calls using Skype and gmail call. I use it for online banking. I also use the internet for research purposes related to my art prac ce.

2. Why is online access important to you?

As a recent art graduate the internet is the only way that I find out about exhibi on and job opportuni es. I use the in-ternet to source out materials for my projects as well as showcase any work that I have finished on my website and tum-blr. The internet is a cri cal part of my career.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to save more money towards ge ng and MFA.

5. Please share anything else relevant.
Name and City
- Halifax
461

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, post informa on, use posted informa on, forms, all kinds of things 2. Why is online access important to you?

connects me with what is happening

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

if I lived in the city I could access chebucto community net but not from here in this rural area, if I have to move I will have problems keeping red bear healing home going, looking for work, keeping in touch, I would have to find at way to get to the look employment office or library to use the net 5. Please share anything else relevant.

Name and City
shubenacadie east
462

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

student government forms, medical forms, email, school research, homework, essays, peer support, counseling, re-source research, library research,art research, how to research.communica on.

2. Why is online access important to you?

everything, I have PTSD and some mes have difficulty leaving home so must accomplish all the above online.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have a lot less anxiety due to being fearful of being cutoff from the world or failing because i cant communicate with instructors. or dr. when i need to

5. Please share anything else relevant.

I am totally dependent on electronics and I feel I am being held hostage by these companies. a lot of people don't have disability income. what do they do. especially homeless who need electronic protec on.

Name and City
. dartmouth nova sco a
463

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

freelance work, client communica on, reading, email 2. Why is online access important to you?

informa on, communica on, access

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

less stress, more groceries
5. Please share anything else relevant.
Name and City
, halifax/montreal
464

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, homework, designing web pages, buying online air ckets 2. Why is online access important to you?

Without online access i struggle with my everyday work even uploading a file as my finished project is done in a café.

The everyday need for online access is one of the main concerns right now as i am a designer and uploading my work and making or submi ng por olios is important for me.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I dont have think about sving 10-20 dollars extra every week or think bout my internet bill while i am stuying!

5. Please share anything else relevant.
Name and City
, Halifax
465

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email (both personal and work); homework (online distance educa on); professional development; online banking; so-cial media; research and informa on gathering for clients; advocacy; community networking; etc.

2. Why is online access important to you?

Online access is important to me because it allows for people with a range of backgrounds, classes, abili es, etc. to ac-cess informa on that is o en otherwise difficult to a ain. Online access also helps build community, allowing people to connect and support each other from a distance. It is also expands our global and cultural awareness as online access exposes individuals and groups to informa on that is some mes excluded.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

While my life may not change much, the life of many people I work with would. Individuals and families on fixed and low income either need to sacrifice other needs to online access, or go without. Affordable internet service would make it easier for people to obtain government forms, help their children with homework, look for employment, and connect with supports.

5. Please share anything else relevant.

Online access should not be a service that is only made available to those with high incomes. It should be an inclusive tool, not an exclusive one.

Name and City
, Halifax, NS
466

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, email, housing research, homework, connec ng with rela ves though social media, checking the weather, ne lixs, booking doctors appointments, purchasing clothes, purchasing furniture and other goods, skype, 2. Why is online access important to you?

Without online access I would not be able to complete many of my day to day ac vi es.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I am very lucky in that I can afford internet, but that is only due to the fact that my income is supplimented by my family.

If it were not I would have to take money from other places in order to pay for it. It is now expected by almost all em-ployers that you have internet access, and I would not be able to perform my du es without it. It is also expected that you have it as a university student. Living off campus means that I cannot complete all my school work on campus, which means having internet that I can afford is essen al.

Name and City
, Halifax
467

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

work and personal correspondence, homework, health condi on management, government forms, banking, leisure, online free educa on/university classes, DIY informa on for home renos, cooking, projects, research and communi es of prac ce for professional ac vi es, news & current events, 2. Why is online access important to you?

It is the means by which I perform most necessary life ac vi es 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

I work with people who live in poverty and regularly do not have access to telephones or internet because of rela vely inordinately high costs. Access to internet could be a reliable means of communica on with service providers, natural supports, an opportunity for work and school, for informa on acquisi on (currently use of formal supports for much of same), to socialize, have leisure, increase ac vity in ci zenship& .However besides the cost of internet, access to a de-vice to use the internet (tablet computer smartphone) is part of this equa on.

Name and City
Halifax NS
468

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, doing homework, job search, entertainment 2. Why is online access important to you?

it keeps me connected

3. How do you feel about the current pricing of high-speed internet?

So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to put more money towards paying my tui on 5. Please share anything else relevant.

Name and City
, Halifax
469

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
, Halifax
470

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

E-mail,Medical Research,Government Forms,Some mes Transporta on,Some mes Accessible Shops,and home deliveries.

2. Why is online access important to you?

To stay in touch with the outside world. To get informa on needed for my handy capable needs and medical advise. Al-so for job searching and informa on about the job I am researching.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Life would be so much easier because I wouldn't have to depend on the Library for it, I do have my own pc but no inter-net.

5. Please share anything else relevant.

I believe that everyone should have a chance to get the internet for what ever they need it for including those with low income.

Name and City
in Halifax,NS
471

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, job search, school research
2. Why is online access important to you?

Stay connected with friends and family; needed for work; Finding and accessing informa on on a variety of subjects 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money to put towards other expenses or savings if internet was more affordable 5. Please share anything else relevant.

Name and City
Halifax
472

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, research, homework, leisure, news
2. Why is online access important to you?

Necessary in func oning at school and at work and to stay in touch with distant family and friends.

It is important because it helps me stay informed in every aspect of my life 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

would be less stress during the first of the month when bills are due. For something that has become so necessary for day to day life, the cost causes stress and anxiety. I would have more income to spend on good food and a nicer apart-ment rather than an over priced, mouldy, unfinished basement.

5. Please share anything else relevant.

As a young student, it has become pre y impossible to keep up with the costs of living in this country and province.

**** steps such as lowering the cost of internet to something more generally affordable is a move that will only benefit the residents of this country and province.

Name and City
, Halifax
473

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government forms, doing homework, email, medical research,....

2. Why is online access important to you?

living today's life you see the increasing need of accessibility to devices or ways that helps done as many responsibility you have in a short me! It allows you to prevent restric on to place or me in many cases. As a dependent student when I didn't have access to internet for half a year, I then realized how crucial it is to afford having it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

if you could easily afford home high-speed Internet, I'd be living my life fuller.If I can rest be er, I'd be able to do my homework at home. If I rest be er, I'd think and act be er and I'll be having a be er mood and that will be followed by a be er influence in the society.

5. Please share anything else relevant.
Name and City
Halifax
474

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

2. Why is online access important to you?

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.
Name and City
sackville
475

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

government, email, work related research, hobby interests web sites , entertainment 2. Why is online access important to you?

makes research for work easy , accesable during work me, saves money so that I do not have to spend all my program funding on informa onal books

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I do not have to make this decision but my clients do on a daily bases 5. Please share anything else relevant.

I work with a popula on that is low income most are on government assistance. this means that there is not room in their budget for internet and if they do choose to buy internet something else suffers. most of our client benefit from internet access for communica on with out of province rela ves, sending government forms, researching health con-cerns, a contact with the world when they are o en isolated due to mental health and other trauma. it has become such a normal in most people lives that to exclude low income families puts them at a disadvantage on a daily bases. oh and I just thought now in our province they have put prenatal classes on line. if you do not have internet now you can not get prenatal informa on . how basic a need is this cut off with out internet Name and City

halifax, ns
476

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Eastlink for Internet at home
Telus for mobile
2. Why is online access important to you?

because most of my communica on, informa on, and intertaiment comes through internet.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

It helps me to be not worried about this bill every month!

5. Please share anything else relevant.
Name and City
Halifax
477

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

We are on-line constantly for e-mail, looking up everything from phone numbers to recipes, services, government pro-grams. Our daughter requires it for university homework, on -line courses she has as part of her schedule, her accounts and exam informa on.

2. Why is online access important to you?

It is the only way to get informa on each day anymore.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

It is our second highest bill for household services second only to power. That is absolutely ridiculous.

5. Please share anything else relevant.
Name and City
Halifax
478

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Everything!
2. Why is online access important to you?

Because it depends on my everyday work, schoolwork as well as personal.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would take a weight off my shoulders, and make it easier for me to save money for some other necessity.

5. Please share anything else relevant.

Internet companies have become too money hungry, the prices are too high and this takes a toll on the people that need Internet on a daily basis. The prices should go down and become more affordable.

Name and City
, halifax.
479

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Taxes, homework, research, email, business management, Job finding, communica on 2. Why is online access important to you?

It is important in so many ways i don't even know where to begin. Research for University. Looking into self aliments.

Communica ng with family around the world...etc..

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would eat healthier with a high budget for food. I could afford school texts without sharing them with other people. I would buy new shoes.

5. Please share anything else relevant.

Lowering the cost of internet would be of great help to the majority of low income, mid income and student across Can-ada

Name and City
, Halifax
480

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Bellaliant
2. Why is online access important to you?

so i can communicate with that live fare from where i live at 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

i'll be able to afford to buy more stuff for my family 5. Please share anything else relevant.

Name and City
Halifax
481

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Student loans, school and personal email, bus routes, and countless research.

2. Why is online access important to you?

It speeds up everyday tasks, helps me connect with family and friends who are farther away, Professors expect you to have access for school work.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have the added stress of another bill that I can barely afford coming out of my account.

5. Please share anything else relevant.
Name and City
, Halifax
482

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

University library, email for personal and professional work, entertainment, self-expression, medical research, research, news, comfort, informa on, cooking research, food safety, maps, bus schedules, social media, volunteering, transla on, dic onaries

2. Why is online access important to you?

Online access is integral to my ability to work at home as well as be an ac ve member of my community. It is a way of finding informa on about my local community and the interna onal world and allows me to find out about as well as apply for job and volunteer opportuni es.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to par cipate in more recrea onal ac vi es, to save more money for travel and to afford a be er quali-ty of life overall.

5. Please share anything else relevant.
Name and City
, Halifax
483
ACORN CANADA MEMBERS’
INDIVIDUAL TESTIMONIALS
484

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government forms, talking with friends, naviga on, legal informa on, email, job searching, communica ng with em-ployers

2. Why is online access important to you?

Everything happens online now. My professional and personal rela onships depend on reliable Internet access.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more me to get out of the house and work on my physical and mental wellbeing.

5. Please share anything else relevant.
Name and City
, Montreal
485

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

research
2. Why is online access important to you?
stay connected ...

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

help invest in healthy lifestyle
5. Please share anything else relevant.
Name and City
, Laval
486

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

pour tout ce qui est formulaire du gouvernement annuaire téléphonique

recherche d'emploi, très souvent cv accepter seulement en ligne 2. Why is online access important to you?

aujourd'hui tout ce passe par internet, que ce soit pour les recherches scolaire, documents ou informa on gouverne-mental, informa on médical etc....

ils nous disent toujours pour avoir plus d'informa on de consulter les site web il semble être acquis que tous le monde a internet a la maison mais ce n'est pas le cas car ca peut être dispendieux 3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

c'est comme si tout a cout je perdais tous mes moyens de communica on et de recherche Je suis a la recherche d'emploi et maintenant il n'y a presque plus rien de poster dans les journaux.

C'est aussi le seul moyen de communica on avec nos familles qui sont loin 5. Please share anything else relevant.

Name and City
, Montreal
487

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Gmail, social networking (ie facebook), income tax return, professional blog/webpage, exercise videos, job/apartment/furniture search (Kijiji/Craigslist), course registra on, recipes, comparison shopping, Google maps, online banking 2. Why is online access important to you?

I use the internet daily, for a vast array of ac vi es and services, some of which are leisure, but the majority of which are necessary aspects of modern life. Many goods and services are only available online, and internet access is increas-ingly an integral part of all professions. Online access is no longer a convenient luxury, it is a basic necessity of life in 2015.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would be able to afford to heat my apartment above 15 degrees Celsius in the winter, I would worry less about my food budget, I wouldn't have to exclusively shop second-hand.

5. Please share anything else relevant.
Name and City
, Montreal
488

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Cellulaire Samsung trois, internet.
2. Why is online access important to you?

Il nous aide a faire des recherches dans plusieurs domaine.il nous pour plusieurs types de correspondanses (email).il est une source importante informa on dans plusieurs services.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Celà serait plus facile pour moi sur mon budget mensuelle.

5. Please share anything else relevant.

Celà fait deux mois que je pense a reduire ce budget pour la telecommuniqua on afin que ca me coûte moins cher par mois.

Name and City
, montreal.
489

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Les services d'Emploi-Québec, accèsD-Desjardins, mes boîtes-courriel, STM, 2. Why is online access important to you?

Pour la recherche d'EMPLOI, ainsi que toutes les informa ons et services du Gouvernement.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

Avoir accès à toutes les informa ons, et pouvoir avoir l'esprit tranquille avec les paiements de factures Internet.

5. Please share anything else relevant.

Pour ma part je suis présentement à la recherche d'un emploi et le service d'Internet est essen el pour mes recherche ainsi que les réponses des employeurs.

Name and City
- Montréal-Nord
490

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

INTERNET, SKYPE, GOOGLE, ETC...
ORDINATEUR ET TÉLÉPHONE INTELLIGEN
2. Why is online access important to you?
POUR PARTAGER ET PLUS ...

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

PLUS EFFICACE = MEILLEUR RENDEMENT = MEILLEUR SERVICE 5. Please share anything else relevant.

VUE UN ORDINATEUR AUJOURD'HUI A UN PRIX ABORDABLE POUR TOUS, IL MANQUERAI LA CONNEXION INTERNET COMME POUR L'EAU POTABLE.

J'AI L'IMPRESSION QUE LE MONDE SUR INTERNET EST SÉPARER DU MONDE QU'ILS NE L'ONT PAS, ÊTRE AU COURANT DE TOUTES LES INFOS SUR LE NET. IMPOSSIBLE, IL RESTE QUE CHACUN POURRAIT L'UTILISER POUR LE MEILLEUR POUR EUS .

Name and City
MOTREAL
491

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Internet, télephone, télévision.
2. Why is online access important to you?
communica on favoriser,promouvoir.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Profiter plus de loisir,m'abonner au gym.
5. Please share anything else relevant.
Name and City
, Montréal.
492

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Services bancaires (Tangerine, ma banque, ne permet le paiement de mes factures de gaz métro et Hydro-Québec que par internet. Recherche d'emploi. Magasinage des meilleurs prix. Services de la bibliothèque de Montréal. Recherche de ressources communautaires comme les banques de nourriture, services de santé, support pour problèmes de santé mentale, contactes avec amis et ma famille dans ma ville et ailleurs au Canada. Je consulte les services gouvernemen-taux: renseignements, impôts, emploi-québec, aide sociale, assurance emploi...

2. Why is online access important to you?

C'est devenu indispensable. Ca fait quatre ans que je ne suis plus capable de me le payer à la maison car j'ai des prob-lèmes de santé mentale et je ne peux que travailler à temps par el. Même en travaillant à temps plein, je ne suis pas sure de pouvoir me payer le service internet car j'ai mon prêt étudiant à rembourser.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Je n'aurais pas à fréquenter les bibliothèques publiques et jongler leurs heures d'ouvertures dans mon horaire. Je pourrais faire des transac ons bancaires et privées chez moi.

5. Please share anything else relevant.
Name and City
, Montréal
493

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

e-mail, research, government forms, bill payment, 2. Why is online access important to you?

I'm unable to communicate adequately or promptly without it.

3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to scrimp. I would be able to use the money I save for my barely affordable healthcare costs, which are rising at an alarming rate.

5. Please share anything else relevant.
Name and City
, Montreal
494

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

My family and I use online services for almost everything. To look for an address, to take our daily buses to commute to work, school, and other places. To check for deals on groceries before going to buy our weekly food supplies, to com-municate with our family and friends oversees and locally. To do homework, to find affordable entertainment, to find best deals on items we need, as a Phone book alterna ve, for entertainment like Ne lix, for health enquiries and looking for doctors and den sts, to look for jobs, etc.

2. Why is online access important to you?

Because it is a basic need now, not a luxury. It saves me and money. I do not own a vehicle, so for my kids going to the library means 6 buses x $3.50 per person per bus cket + snack there... If we have internet, we save this money, can stay home (especially in winter) and save me. I can also work from home and that also saves me that commu ng me to spend it at home with my kids while I finish what I have to do.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could allocate that money to other basic needs like food and housing.

5. Please share anything else relevant.

**** America is one of the most expensive places for people to get affordable cable, internet and cell phone services.

And we are among the most developed countries in the world. Europe is much be er in this sense, and there are first world countries there. Just as educa on is important for a country to secure their future, all these services are also vital to keep na ons communicated around the world, educated, and even safer.

Name and City
, Mississauga, Ontario, Canada
495

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, resaech
2. Why is online access important to you?

I think the chance to exchange ideas with other cultures could help decrease humans tendency towards violence to solve differences.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I can afford it but I know many cannot - hight-speed internet should be a basic human right!

5. Please share anything else relevant.

Affordable access to the internet should be a basic human right to access important informa on, social exchange of ide-as, free-speech of poli cal views etc. Affordable internet access is extremely important for those countries ci zens living under a repressive regime.

Name and City
, Edmonton
496

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, banking,job search,current affairs,research,business 2. Why is online access important to you?

The internet is becoming the preferred and only way to do certain things today.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

Not having affordable internet access, puts an individual/family at a disadvantage in todays world.

Name and City
, Kitchener, ON.
497

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, email, reading, library, staying in touch with family, ge ng bus mes, and more.

2. Why is online access important to you?

Without out it, I would have to travel to the library which can be very busy and try to get a spot to do what I need to do in a 2hr window.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

If we had affordable internet, my husband could job search easier, we could use the internet longer (right now we have a bandwidth cap), and we'd be able to afford more groceries (it wouldn't be a huge improvement with rates what they are but it would be be er).

5. Please share anything else relevant.

It's really hard to pay more than you can afford but because we need the service, we pay it. It's really hard when no ma er what company you choose the rates are high. Bell and Rogers are both the worst in the category though.

Name and City
**** Ontario
498

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, Service Canada, Service Ontario, Job banks, medical research, legal services 2. Why is online access important to you?

Keeps me connected, allows me instant access to important informa on and keeps me informed.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

First off, what is a recrea on budget? There is never any money le for one. If I could easily afford home high-speed internet I would have a load of financial stress taken off of me and my family and maybe I could have a recrea onal budget.

5. Please share anything else relevant.

With the giant companies (Bell, Rogers, etc) there is no real compe on to keep prices low or to force these compa-nies to lower their prices. As far as I am concerned the prices reflect the outragious money they spend out on upper managements and pensions for the higher ups.

Name and City
from Roseneath, Ontario
499

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Homework, Emails, Informa on research,
2. Why is online access important to you?

Provides different view points on topics, expands knowledge, provides communica ons across vast distances 3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

it would allow for view informa on and content from around the world 5. Please share anything else relevant.

Name and City
****
500

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Schoolwork, employment work, e-mail, community organizing, research 2. Why is online access important to you?

Allows me to connect outside my local area, with people in other regions / countries, and on a flexible schedule.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

Wouldn't worry about usage.
5. Please share anything else relevant.
Quality bandwidth for all!
Name and City
****, Ontario
501

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Cogeco tv, internet and telephone cable package 2. Why is online access important to you?

One of my daily interac on with friends, community and access to informa on.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

Across the border in the US, communica ons through telephone, internet and tv are less expensive in every way. I would love to know why Canada can't offer more efficient and affordable digital service.

Name and City
, Brockville, ON
502

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Facebook,Youtube those are really the only things I use 2. Why is online access important to you?

It is my only source to find out what is going on worldwide alterna ve media wise as mainstream is too controlled and filled with propaganda b.s

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would have more money for Food and not have to use foodbanks every month recrea on haha what's that on odsp cannot afford recrea on a er rent and internet 5. Please share anything else relevant.

I use Cogeco and they are Corporate extor onists Name and City

Ontario
503

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

- Email (not through a browser)
- Occasional social media

- Regular browser use for submission of work-related reports (independent contrac ng) - Browser use for research (mostly work-related) 2. Why is online access important to you?

Without it, I would have to find a tradi onal job, or go on welfare.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I might use it as a subs tute for cable television (which I don't have and can't afford anyway).

5. Please share anything else relevant.

- Libraries offer internet access, and access to computers for other uses. They normally allowed very limited access for individuals, claiming that they are in great demand. However, they generally have no policies at all related to accepta-ble use, so so

Name and City
, St. Catharines, ON
504

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email to communicate with family and Friends in other provinces and throughout my home province.

2. Why is online access important to you?

I use the internet to help seniors and others how to use the internet safley and also to show them how to use their computers to access informa on and enjoy learning about events, hobbies videos and more.

I do this without charge for pensioners and others who can not afford to pay for these services. ps I also do minor re-pairs for them.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Food budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could help more people if they could afford internet.

5. Please share anything else relevant.

There are many people in Canada and even in some of our wealthy provinces that do not have access to affordable high speed internet. This means that students of all ages are being deprived of access to informa on relevant to their studies.

Also job seekers are being deprived of the opportunity to research the market place for opportuni es. Internet is as im-portant as telephone and electricity.

Name and City
Oshaws Ontario Canada
505

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

We use the internet for everything including secure lines for various financial transac ons.

2. Why is online access important to you?

See above; plus the convenience and meliness of correspondence and transac ons. In many cases, on-line discounts beat in-store shopping when you consider free delivery!

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

5. Please share anything else relevant.

When you compare our rates for various e-communica ons media to the rest of the world, it is clear that the facts show we are ge ng 'ripped off' by unregulated corpora ons! Profit and greed is the only business objec ve for them and the government must step into the fray to ensure that the best interests of all Canadians factor into pricing for services with fair but regulated rates being charged for a variety of service op ons that Canadians can choose. And for rural Canada, hi-speed internet/wifi and cell phone service is a necessity and not a luxury.

Name and City
, Portland, Ontario
506

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

I use the internet for e-mail -- and Skype, because I can't afford a landline and the per-minute costs on my mobile phone are high -- I use it for work, for entertainment, and my daughter uses it for schoolwork.

2. Why is online access important to you?

It's a vital service. We're rural, and without it we would be quite cut off from the world. We also can't afford a newspa-per subscrip on, and our entertainment budget is small, so an internet connec on provides quite a large number of services.

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.
Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I wouldn't have to worry about the moun ng balance and interest on the credit card I use to pay for my internet ser-vice. We have the cheapest available service in our area, and it is slow and the usage cap doesn't allow for much -- quality service would mean a lot to us.

5. Please share anything else relevant.

It's appalling that the US has in some places done a be er job of ensuring access to communica on technology for the poor than Canada has. Prices for phones and internet here are among the highest in the world, with no provisions at all for low-income Canadians. It's absurd that any family should go without, or risk going without, or have to struggle to afford, something so vital to par cipa on in the community and the world at large. It is par cularly upse ng to think of children in poverty not having home access to the internet; that is an enormous have/have-not divide that would not be easy to recover from.

Name and City
, Pakenham, Ontario
507

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, youtube video streaming, podcast streaming, accessing scholarly ar cles through Jstor and similar university re-sources, keeping essays and homework on google drive for quick access, accessing NS government website for infor-ma on, student loan applica ons and management, online banking, internet shopping.

2. Why is online access important to you?

About half of my life is conducted online. I am a university student and the access to informa on, ease of sharing and accessing my documents is vital to my studies. I work in film and media as well, and the access to the internet communi-es and their videos is also vital to my research. I browse the NS governent web pages for informa on about my rights as well as funding that I can apply for. If I had no internet I would be isolated and powerless.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

If I could have a high-speed internet connec on then I wouldn't be frustrated and slowed down by my current, extreme-ly slow internet connec on that is over-priced and over-sold. I would be able to pay my internet bill with the peace of mind that I wouldn't have to sacrifice groceries, medica ons and personal hygiene products.

5. Please share anything else relevant.

I live in a rural area, and am using Eastlink's "broadband" service. Over the past 3 years, it has degraded from a decently fast connec on to an o en unusable connec on. This is because the service has been sold to many more people in my area, but the equipment providing the internet has not been updated or expanded upon. Eastlink is aware of the prob-lem, but doesn't have the money to supply the demand of our rural community. I am at the mercy of my internet con-nec on: if it is a busy day with a lot of traffic from other subscribers to Eastlink's service, I cannot load any pages what-soever, and must abandon the a empts for the day, making things very difficult. This is the only internet service availa-ble to me. This is unacceptable. Just because I live in a rural community, I don't have access to highspeed internet, unlike the city-dwellers. It seems to me like this is a form of discrimina on, and it's detrimental to the growth of this communi-ty.

Name and City
, ****.
508

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Many online uses: email for contact with family & friends in another city & country. All personal business in done online, including banking, purchases, government - CRA, etc. Research for increasing my knowledge and keeping up on news and poli cs. So many reasons!

2. Why is online access important to you?

As I get older it has become increasingly my window to the world. I use and need it every day!

3. How do you feel about the current pricing of high-speed internet?

Too high, but I can afford it.

Which budget items have you taken money out of to pay for internet?

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would not worry about how many hours I log on the Internet and would feel more comfortable making contact with friends and family in another city or country. I would feel more secure knowing that my monthly rates could not be increased at the whim of my provider.

5. Please share anything else relevant.

Internet costs me much more than should on a monthly pension. Working families are equally affected by the high cost and those in rur,al areas have limited availability as well as high cost to deal with. The 'big three' as they are called, should not have so much control over cost and/or limita on to access. **** providers are provided limited access for their customers and at the whim of thee'big three'. It behooves the Federal government to intervene and make the needed changes.

Name and City
St Catharines, Ontario
509

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Email, research of any kind, tax forms, travel informa on, lesson plan ideas for teaching 2. Why is online access important to you?

It is a necessity for my personal and professional life 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget

4. Please share how your life would change if you could easily afford home high-speed Internet.

I would use the savings and possibly get a smart phone with internet 5. Please share anything else relevant.

Name and City
Brampton
510

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email for personal, email for work, job search, housing search, school, 2. Why is online access important to you?

life line to family, can't look for work with out it 3. How do you feel about the current pricing of high-speed internet?

Extremely high and I can't afford it, so I cancel my service from me to me.

Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

more money for food budget, less stress over where i'm going to find the money for that one more bill.

5. Please share anything else relevant.
Name and City
Perth Ontario
511

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

email, homework, research, knowledge for cooking, knowledge for building, knowledge for anything, looking up medi-cal issues, paying bills, entertainment, communica on with family and friends, facebook, crea ve ideas, inspira on for artwork, many others.

2. Why is online access important to you?

It helps making life much easier, I can communicate easily with many different people broadening my networking and reaching out to more people. It helps with finding out how to do things when you have a simple ques on or a more complicated one.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can barely afford it.

Which budget items have you taken money out of to pay for internet?

Food budget
Recrea on budget
Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

It would become much easier and more pleasant.

5. Please share anything else relevant.

Internet prices are extremely high, it is ridiculous of the amount you have to spend on internet, especially when inter-net is so required in this day and age. Teachers, employers, family and friends all expect you to have internet at almost every moment. Many school courses put things online and only have them online. They use internet as an expected life style.So when you can't afford to have a good quality internet at home it makes it much more difficult for every-one.

Name and City
, Fredericton NB
512

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Government Forms, Income tax returns,Homework and research, banking, recipes, email, social media, media and en-tertainment, news, weather, maps and direc ons, addressees.

2. Why is online access important to you?

Online access is tremendously important to keep me current on world and local news, to allow me to further my educa-on and do research, to stay connected to my family and community. It allows me to access many services that would otherwise require me to drive into town and waste precious fossil fuels.

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items So expensive that I cannot afford it.

Which budget items have you taken money out of to pay for internet?

Rent

4. Please share how your life would change if you could easily afford home high-speed Internet.

I could accomplish so much more work from home if I had a more affordable Internet and phone service.

5. Please share anything else relevant.
Name and City
Wakefield, QC
513

1. What online services, ac vi es, or communica ons do you use? (ex: government forms, doing homework, email, medical research)

Banking of all kinds.. medical research...paying my bills.. maps...road services...keeping in touch with families & friends 2. Why is online access important to you?

because I was bed ridden & had no other way of contac ng all of the above, plus the fact it's fast & accurate & get an-swers immediately

3. How do you feel about the current pricing of high-speed internet?

Extremely high; I can't afford it, but because I need it I take money out of my budget for other items Which budget items have you taken money out of to pay for internet?

Recrea on budget
Other

4. Please share how your life would change if you could easily afford home high-speed Internet.

Less worries,
happier
5. Please share anything else relevant.

Not only is the internet expensive but so is usage of TV channels & home phone services.

I took a bundle to save money, but it's s ll so expensive.

Name and City
Gloucester on.
514
PETITION SIGNATURES
We the undersigned affirm that:

· Broadband access, like home telephone service, is now essen al for every Ca-nadian household, and the CRTC must address barriers of access including affordability. Everyone should have equal access to high speed internet, regard-less of income, for important life ac vi es like homework, looking for employ-ment, and government forms.

· Canada lags behind many other countries with internet speeds. We need the Commission to mandate affordable access by all Canadians to actual download speeds of at least 25 Mbps by 2020.

515

First Name Last Name City Province Country Comment Rosswood BC Canada

Vancouver BC Canada
Vancouver BC Canada
N Vancouver BC Canada
**** BC Canada
**** Saanich BC Canada
Vancouver BC Canada
Nanaimo BC Canada
Vancouver BC Canada

Government must FOR all people, that includes middle and low income

Vancouver BC Canada

Yes, we need this for everyone. It is a basic u lity in the current world.

Courtenay BC Canada
Vancouver BC Canada

This is impera ve to make possible fully par ci-pa ng ci zenship by all Canadians.

**** Vancouver BC Canada

Lack of affordable internet is a disability, one that is some mes more severe than a physical or mental one! keep up the good and essen al

work!!!
**** Vancouver BC Canada
Campbell River BC Canada

Access to informa on cannot be limited to only those who can pay for it.

Vancouver BC Canada

Access to the net is access to opportunity! Please don't limit opportunity for Canadians.

Vancouver BC Canada

BC Canada Affordable internet means jobs!

Coquitlam BC Canada
516

First Name Last Name City Province Country Comment Vancouver BC Canada

**** BC Canada
Abbotsford BC Canada
Vancouver BC Canada
I know people on very low incomes sacri-
fice good food & other basic necessi es so
they can afford internet. We shouldn't
force people to make such choices.
Vancouver BC Canada
New Westminster BC Canada
This affordable internet for all goes along
with my belief that educa on is for all.
vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
West Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Vancouver BC Canada
Burnaby BC Canada
BC Canada
The disparity between the "haves" and
"have nots" is ge ng bigger and bigger. It
affects every aspect of our lives - food,
medical, educa on, etc. Access to the in-
ternet is one more area where big corpo-
ra ons are being allowed to block out peo-
ple with less money from having access by
raising rates and crea ng ered systems of
access. This is wrong.
Please stop it from happening.
**** BC Canada
Cawston BC Canada
517

First Name Last Name City Province Country Comment Chilliwack BC Canada

Vancouver BC Canada
**** access to informa on, knowledge,
people, experience, development, re-
sources, gatherings!!!!
New Westminster BC Canada
The internet is as necessary as a phone
today in finding and keeping employment,
connec ng with community, and shop-
ping.
New Westminster BC Canada
Trail BC Canada
Winnipeg MB Canada
Fredericton NB Canada
St. John's NL Canada
NS Canada
Access to and understanding of the inter-
net is the modern-age equivalent to liter-
acy. It is necessary for all.
Halifax NS Canada
dartmouth NS Canada
Halifax NS Canada
Halifax NS Canada
Fall River NS Canada
Equitable access to the internet in Canada
will lessen the gap between low income
people in Canada and everyone else. It
will lead to more diversity in the cultural
discussion instead of it being dominated
by middle and upper class Canadians. Un-
affordable internet access effec vely
shuts down the voices of marginalized
peoples in Canada who deserve to be
heard.
Halifax NS Canada
NS Canada
Yellowknife NT Canada
Beachwood OH United States
518

First Name Last Name City Province Country Comment Toronto ON Canada

Toronto ON Canada
O awa ON Canada

We only have satellite internet and for many years we had no internet. My dad is trying to run a small, but profitable business out of our home - and the internet problems have thrown a wrench into things more than once.

Toronto ON Canada
O awa ON Canada

Do not deprive Anyone of this essen al communica on tool

O awa ON Canada
Toronto ON Canada
Toronto ON Canada

In spite of a 'promise' made by the Reform Party of Cana-da to lower the cost of internet and mobile phone ser-vices in a Speech From the Throne, my bills con nue to rise and the big three con nue to gouge consumers on both fronts.

Toronto ON Canada
Toronto ON Canada
O awa ON Canada
O awa ON Canada
O awa ON Canada

I agree withal that has been wri en that it needs to BE MORE affordable,

**** Jackson
Toronto ON Canada

It's difficult for those of us in urban centres to appreciate what a disadvantage it is for communi es with li le or limited access to the Internet. This is a very important issue if we care about equality of access and opportunity across the country. And we do!

Toronto ON Canada
O awa ON Canada

Advantages: life skills, learning through research, being an informed consumer

O awa ON Canada

If we do not have affordable internet; then we limit all aspects of our local and poten al Global economy. With our future genera on from having the ability to be part of the Global economy limits the ability to be part of the future as most of our educa on system is now done on the internet and if not affordable we as a country lose more than we gain.

Toronto ON Canada
519

First Name Last Name City Province Country Comment Toronto ON Canada

Toronto ON Canada
O awa ON Canada
ON Canada
ON Canada

Access to the Internet is now a basic human right (as of 2012). Access to informa on is a necessity.

ON Canada
Toronto ON Canada
O awa ON Canada
Midland ON Canada
toronto ON Canada
O awa ON Canada
Toronto ON Canada

The Internet is now a necessity in our technologi-cal age. As a teacher I see the struggles of stu-dents having to plan how they will get their as-signments done outside of their home. Afforda-ble and accessible internet is a huge equity issue.

In order for our students to advance and become produc ve ci zens we need to remove as many

barriers as possible. This campaign is a small step in that direc on. I applaud ACORN for taking this ini a ve.

I encourage the CRTC to do the right thing and support some of our most vulnerable ci zens.

Toronto ON Canada
O awa ON Canada
**** landing ON Canada
Scarborough ON Canada
Halton Hills ON Canada
Toronto ON Canada
O awa ON Canada
520

First Name Last Name City Province Country Comment **** ON Canada

O awa ON Canada
Toronto ON Canada
O awa ON Canada
Ajax ON Canada

The Internet is a vital resource for my childen to acquire knowledge which in turn aids in homework assignments and in class work.

O awa ON Canada

This is something that I've always discussed with others ... why not wi-fi in subsidized housing, etc.

Maybe $10/month included in the rent, etc.
O awa ON Canada
Waterloo ON Canada
Waterloo ON Canada
Toronto ON Canada
Toronto ON Canada
O awa ON Canada

Everyone should have access to a world where in-ternet technology is available not based on who can afford it. The internet is an integral part of a work and home informa on system. It is taken for grant-ed by many, but for disabili es or sight impaired, the internet with its programs are an opening to a new world.

O awa ON Canada
Kincardine ON Canada

everybody should have access to an affordable in-ternet

O awa ON Canada

E-V-E-R-Y-T-H-I-N-G is web based now. Not having reliable and affordable access creates regional eco-nomic dispari es. Which exacerbate the fact that many people living away from city centers are from first na ons communi es, that those who are poor and people of colour and women, as well as their children. Saying yes to affordable and reliable inter-net for all, is saying no to racism and patriarchy.

**** ON Canada
O awa ON Canada
Kanata ON Canada

I believe affordable internet is important in a way for all for educa on and communica on but it can also be used by some for other reasons

521

First Name Last Name City Province Country Comment O awa ON Canada

Toronto ON Canada
O awa ON Canada

**** internet is cri cal to this and future genera-ons so that all Canadians have equal access to digi-tal Canada and the digital world.

Kitchener ON Canada
Toronto ON Canada
Toronto ON Canada

School children are expected to have internet for homework. How are they expected to break the cycle of poverty if they can't do their homework?

Peterbor-
ough ON Canada

ON Canada Internet is essen al for every home today **** ON Canada

Toronto ON Canada
**** Rowan ON Canada

Every day in my work I see ci zens being disenfran-chised because they don't have access to the Inter-net.

Ga neau QC Canada
Montreal QC Canada
Saskatoon SK Canada