Intervention: Intervenor 146

Document Name: 2015-134.223368.2373905.Intervention(1#vpt01!).html

Hello,I am writing to comment on the CRTC's consultation to ensure Canadians have access to world class telecommunications. I live in Nunavut. We do not have access to world class telecommunications service. Prior to living here, I have lived in 14 countries around the world over the past 10 years. Telecommunications is always something quite central to my experience. Northern Canada suffers from a very low level of connectivity for this day in age relative to places in Africa, the Middle **** and **** Asia. There is no question Northern Canadians will suffer developmental consequences if the connectivity of these regions, already struggling to catch up to the rest of the country, remains as it is. Our connectivity is far from world class in the ****. I pay $80/month for my Bell cell phone that includes 2GB of data, the same price any Bell user pays nationwide. Each time I make a call, the first call is dropped before it connects, often several times before I get through or give up. (Anecdotally, 49 out of 50 calls.) This is in areas where my phone shows full coverage. There are several areas in Iqaluit where there is very limited cell phone coverage, but I can't even make a call in areas where there is supposed to be coverage. Sending a text message can be hit or miss. Sometimes messages arrive after a delay. The delay can be up to several hours. Sending a picture via text message takes multiple (~10) attempts to resend as my phone times out the message. If the picture does go, it will take several minutes to load. Internet access from my handset is equally un-world-class. I rarely get speeds that represent the 3G service I subscribe to - typical applications that work on other handsets such as Facebook don't work well here. The pictures simply don't load in any reasonable time. I also pay $80/month for home ("high speed"?) internet through the Qinik service. It, too, is far from world class. I am not able to watch youtube videos or Skype with my family. Using online services that have high security like online banking often timeout before my transaction is complete. Sometimes my email takes more time than it should to download. Measuring internet speeds is something that can be done objectively and empirically. Based on my perspective as a mid-career profession who has worked and lived overseas, I cannot stress enough just how much I perceive we are jeopardizing the development of another generation of young (mostly Aboriginal) Canadians with the connectivity in the ****. The costs of remedying this situation are significant. But so is more underdevelopment for Canadians who live in the ****. I welcome this opportunity to comment and thank the CRTC for its attention to this important matter.