Intervention: Intervenor 76

Document Name: 2015-134.222043.2316029.Intervention(1dn2501!).html

Why do we pay for a certain amount of Internet speed but never receive that speed for example I pay for up to 3 mbps but my averase speed is about .75 mbps less then a third I'm always told it's based on how many people are on line but today everyone is online there needs to be a basic speed that has met the service always says upto but in reality you never see it I'm paying for service I cannot receive or in other words would it not be false advertising