Interventions Phase 2: Intervenor 618

Document Name: 2015-134.227021.2524019.Interventions Phase 2(1$3jn01!).html

We have terrible service from Eastlink. Days go buy that we cant use our internet. I have to drive my son to his sisters in Halifax to complete projects. I often can't access services because I am expected to go online, I end up wasting many hours on hold on the phone. EaTHeystlink have increased the cost of my internet without improving anything . They slow down the internet so it is too frusterating to use anyway. They have not upgraded anything because they are hoping to regulate what was in my contract unlimited. Living at 133 Hemlock court Enfield.NS.puts me at a great disadvantage to try and sell my home. It is impossible to run a business from the home or to work from home with the poor service we are provided. We can't bundle are services and pay too much for tv, Mobile phone and internet.