Interventions Phase 2: Intervenor 580

Document Name: 2015-134.226954.2522311.Interventions Phase 2(1$28701!).html

While it is good to see that the CRTC is looking into the cost/access levels of ISPs in Canada, there needs to be a stronger emphasis placed on the actual delivered speeds. Most ISPs promise anywhere from 15Mbps to 250Mbps download speeds and upload speeds of anywhere between 2.5Mbps and 15Mbps+. With more and more Canadians using both streaming services (i.e. Netflix, YouTube, etc.) there also needs to be a focus placed on the upload speeds proved to customers. Upload speeds sound irrelevant to most internet customers but for the growing number Canadians who make their living in the online world by creating digital content, faster upload speeds mean faster content delivery for their subscribers/customers. When you have massive gaps in the download/upload speeds (i.e. 50Mbps down/2.5Mbps up, 100Mbps down/15Mbps up), it means those customers are having to overspend just to be able to deliver content on a more reliable basis. There is no real technological reason why the download/upload speeds can't be closer together. I have compiled a small list below of the massive gaps between download and upload speeds from the following providers: Shaw, Bell, Telus, Rogers and Videotron. This list features the closest comparison package between each listed provider and the maximum package offered including price point and data cap if applicable.Shaw: Internet 120 ($123.00/month with 120Mbps down/10Mbps up - 800 GB monthly usage)Bell: Fibe 150 ($89.95/month with 150Mbps down/50Mbps up - 500 GB Monthly usage) Highest package: Gigabit Fibe ($149.95/month with 940Mbps down/100Mbps up - Unlimited monthly usage)MTS: FION 100 ($140/month with 100Mbps down/15Mbps up - unlimited monthly usage) Highest package: FION 250 ($280.00/month with 250Mbps down/30Mbps up - Unlimited montly usage)Telus: Internet 100 ($88/month with 100Mbps down/20Mbps up - 500 GB monthly usage)Rogers: ROGERS IGNITE 100U ($84.99/month with 100Mbps down/10Mbps up - Unlimited monthly usage) Hightest package: ROGERS IGNITE GIGABIT ($149.99/month with 1Gbps down/50Mbps up)Videotron: Hybrid Fibre 120 ($90.95/month with 120Mbps down/20Mbps up - 300GB monthly usage) Highest package: Hybrid Fibre 200 ($130.95/month with 200Mbps down/30Mbps up - 500GB monthly usage)These package/prices were obtained using the following provinces: Alberta, BC, Manitoba, Ontario and Quebec.In conclusion, there needs to be an improvement on both the cost of the packages and the gap between the download/upload speeds needs to be narrowed. This will keep Canadian Internet Content Creators from having to overspend for higher upload speeds than is necessary.