Intervention: Intervenor 130

Document Name: 2015-134.223090.2343024.Intervention(1#7w001!).html

Hello:I live just west of Uxbridge, ON having moved here from Toronto. We use the services of **** Wireless, a local ISP. The service is excellent and very reliable but at 5 MBPS it is too slow for basic video and true usage to work from home. Videos stutter and buffer and when there are several people in my household online and/or it is during a busy time for the network, the performance is heavily degraded. Also like any internet service, it does not reach a true 5 MBPS.I could do so much more with increased speed - drop land line by leveraging VOIP, drop cable service by streaming video, allow my kids to use internet for school, etc.I would encourage you to increase the minimum speed to 10 MBPS download.Yours truly, **** Buss