Interventions Phase 2: Intervenor 523

Document Name: 2015-134.226877.2519116.Interventions Phase 2(1hzrg01!).html

The recent capping of data has raised our Telus internet costs by almost 100% overnight. Such an arbitrary and dramatic hike is completely unjustifiable. We have gone from using the lowest-tier service quite comfortably to requiring the newly-minted "unlimited" highest-tier service, not because we require any more speed but because we subscribe to a streaming video service. Service category changes that result in such a dramatic increases in user costs must be regulated to bring them back in line with inflation.