Interventions Phase 2: Intervenor 408

Document Name: 2015-134.226750.2539557.Interventions Phase 2(1$fj901!).html

As a Resident of Canada, it has always pained me to see just how much we pay for our telecommunications services, and how little we get for the money we spend. Necessities have changes over the years, and in the twenty-first century, everything is turning towards the internet. Banking is done online, communications are done online, video, audio, everything that we used to do, all the entertainment that we used to consume on disparate platforms: Television, Radio, shopping etc.. is now all available for all online. The Internet has bound together the country, and the world, as never before. You are scarce to find a business that does not use some part of the internet to their advantage, whether to advertise their products, or to communicate en-masse to their employees instantly in an emergency, the internet is there for all to use. While some still do utilize their televisions, for the newer generations, the Internet is where it is all headed. As other services decline, mobile and internet services are rising at an astounding rate. That is but one of the reasons that I believe that in this decade broadband internet has become a basic necessary telecommunications service for interaction. And not simply as defined by the Canadian government (5Mbps Down / 1Mbps Up). The bandwidth used by us has increased along with the processing power of our computers. Once our computers could only handle those small speeds, and so internet services available reflected that reality: low quality (240p) video, simple web designs, boxy and simple colours. That reality, where web designers and video streaming are far more constrained by technology is long past, and our standards should reflect that. The Upload and Download speeds of Broadband Internet should be the same, unequivocally. If a TSP provides a download speed of 50 Mbps, then the upload speed should equal it in size. TSPs should not have the right to throttle internet speeds, and should respect net neutrality principles. When a customer purchases broadband form a TSP, they are buying a single speed that should be consistent regardless of what media that they are consuming online; be it for communications or entertainment. More competition should be thrust into the market to reduce prices, and internet usage caps should be eliminated for fairness and convenience for the consumer, at least for home broadband, as for many it is often difficult to keep within them, as the bandwidth used for various services increases, due to increased technological capability and online service quality (such as video resolution), while those limits remain constant. By placing those internet usage limits on their customers, they discourage entrepreneurial spirit and experimentation with the internet, they hold technology back because people are afraid to adopt new and better technologies and services because it would adversely affect their pocket book, inadvertently holding back the development of the human race. In the year 2016, the Internet, broadband, has become one of the most important services available to Canadians. It should be guaranteed to all Canadians at the same speeds, those speeds being at least 30 Mbps Up/Down, and at prices affordable by all Canadians (at most 20-30$ a month for the speed noted).Raisons pour comparaitre / Reasons for appearanceIf I am allowed to speak at the hearing, I plan to make the case that the ever rising usage of the internet, and how interconnected it has made us has caused broadband access to become a basic service in Canada. I will also speak about the importance of net neutrality, uncapping internet services and making the internet faster and more affordable. If allowed to, I will also seek to address the issue of freedom of speech as it pertains to the internet, that being a controversial and difficult subject to tackle, but nevertheless necessary to address if we are moving into a new digital millennium, where unlike the previous centuries, where information was communicated form person to person in an open space, a substantial amount of information is now transmitted all over the world digitally, and as such many conversations are happening around the world only possible because websites and forums allow discussion on a range of issues dealing with current events, planning protests and the exercising of civil liberties. Some websites, however, believe they have the right to shut down any conversation they do not like since they are private entities, even though the Internet has changed the way people communicate and discuss drastically, while some websites, forums, and corporations still act as though a man or a woman can create their own website and have the same rach as using social media, putting social media in a position of great power to control discussion. This is a subject I do not believe would be done justice if explained in writing alone, and thus for this one of many reasons wish to appear in person at the CRTC.