Intervention: Intervenor 177

Document Name: 2015-134.223652.2381802.Intervention(1f1t601!).html

my comment is from satellite internet....xplorenet to be precise....I pay for 1 mbs, but even at 11pm I get bewtween 60 kbs - 140 kbs download speed...when I call they tell me its peak hours....funny how right at 11:30 pm it instantly speeds up to the regular 400 to 500 kbs , I have seen 1mbs one or 2 took 5 minutes to get from the homepage to this tonight, im afraid to complain openly because I live far out...and only them.,..but at the same time, I am not a rich man....and feel I am being ripped off. im not sure where to turn....if I complain...will they shut off my internet...and if they do...what recourse do I have? can anyone help me please?