Interventions Phase 2: Intervenor 367

Document Name: 2015-134.226664.2518789.Interventions Phase 2(1hz$d01!).html

Para 24 states "The Commission established target speeds of 5 megabits per second (Mbps) download and 1 Mbps upload, which it expected should be available to all Canadians, through a variety of technologies, by the end of 2015". It is now 2016 and I'm lucky if I get 1.5 - 2 Mbps. The competition, Xplornet, claims 5 Mbps speed, but its not true.A few times a month my ISP (Bell) fails to deliver the service and my internet connection will fail (usually at night for an hour or two). This failure is variable. Twice technician have had to come to the house to repair Bell hardware.