Intervention: Intervenor 39

Document Name: 2015-134.221859.2314309.Intervention(1dlqd01!).html

**** day,We live in rural Alberta, 30 minutes south of Calgary (postal code *** ***). We have been suffering with very slow internet access for the last several years. Our provider, Platinum Communication, is the only provider in the area except for one satellite company. The speed they offer is up to 3MBps for $60 per month. During normal hours 7am to 11pm the best speed we can get is less than 1MBps. It takes forever to download material required for my work and never mind the pleasure of music or TV.Hope this will help and would appreciate a response. Looking forward to the promised minimum of 5MBps.Regards,Gilles Sergerie