Intervention: Intervenor 255

Document Name: 2015-134.223955.2393560.Intervention(1f@vs01!).html

People with Speech Language Disabilities can face significant barriers to telephone access. Provision of reliable, affordable, accessible telephones and appropriate telecommunication services such as message relay services (MRS), video relay services (VRS) and speech-to-speech services. MRS and VRS exist for people who are Deaf or hard of hearing and could potentially be adapted for people with Speech Language Disabilities. Speech-to-speech relay services could be developed and used by people who have unclear speech or use speech generating devices. Telephone access is important for everyone. However, it is essential for many people who have severe physical and communication disabilities, as it is their primary way to contact their personal supports. These services allow people who would otherwise live in hospitals and institutions to live with dignity in their communities. With the aging population, it is imperative that we improve and develop appropriate telecommunication services.