Interventions Phase 2: Intervenor 386

Document Name: 2015-134.226681.2518838.Interventions Phase 2(1hzjq01!).html

The main problem I have with the ISP providers is "honesty" . I left Shaw to go to Telus after repeatedly complaining that my paid for speed ( 50Mbps) was actually almost always 25Mbps or less. Was totally ignored and then they raised my monthly rate. So far no issue with Telus but am monitoring them as well. We need the proper internet and wifi that we pay for, not to be lied to, so they can make more profit.Also WHY is the Internet Service and Cell Phone Service so damn expensive in Canada, when it is way cheaper everywhere else in the world. even less developed countries. Giant scam on us!