Intervention: Intervenor 175

Document Name: 2015-134.223651.2381800.Intervention(1f1t401!).jpg

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Intervention: Intervenor 175

Document Name: 2015-134.223651.2381799.Intervention(1f1t301!).jpg
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Intervention: Intervenor 175

Document Name: 2015-134.223651.2381798.Intervention(1f1t201!).jpg
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Intervention: Intervenor 175

Document Name: 2015-134.223651.2381797.Intervention(1f1t101!).jpg
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Intervention: Intervenor 175

Document Name: 2015-134.223651.2381801.Intervention(1f1t501!).html

How can a major internet provider (Northwestel in Whitehorse Yukon) offer LESS than a 5mb download speed??? The "high speed lite" is at a 1.0 mbps which is slower than dial up! I have submitted many tests through you performance sira.ca site. Oddly it automatically assumes I am with a different internet provider but no I assure you this is through Northwestel. I have sent them a private message asking them to confirm what "high speed lite" speeds are supposed to be to get a call us to discuss message. I am here visiting my daughter and frustration is huge over the S L O W internet connection she has!! Now I do realize that the speed always depends on the package but no provider should be allowed to offer a 1.0 mbps down load speed unless it is dial up connection and of course the costs would be "rated" accordingly to the slow dial up connection. I am just taken aback as I have SHAW where I live and I am not on the highest package any any means and in comparison I now feel I have star trek voyager speed in comparison to Northwestel's "high speed lite" which is anything but!!!T EvensKelowna. B.C.