Interventions Phase 2: Intervenor 627

Document Name: 2015-134.227051.2525896.Interventions Phase 2(1$4zs01!).html

What telecommunications services do Canadians consider necessary to participate in the digital economy?As a person who live in a rural area of Ontario I believe that most of us would like an broadband internet connection that allows us to browse the internet at a reasonable speed. A download speed of 5 mb would allow for email and browsing but not really practical for sending and receiving larger files or using Skype, Facetime or other video calling. We all know that a 5mb download speed is not consistently 5 mb. Which services do Canadians rely on the most to communicate?Again as a rural dweller I must rely on a land line as there is very limited cell coverage and very very poor internet access with only a couple of options within my budget. With slower internet speeds there is no possibility of having a VOIP phone service. The land line is expensive and the calling area is very limited so even communities 11 kilometers away are long distance so a LD calling plan is a must. It is a bit archaic that we still have to pay $3 a month for touch tone when it costs no more for this service. A $50 monthly bill for basic phone service (no call waiting, forwarding or voice mail) is overwhelming on a fixed income. Should the prices for telecommunications services in Canada be similar between urban and non-urban areas?The prices should be similar but in non urban areas if internet speeds do not support VOIP or other verbal communications methods then the price of a land line should be reduced.What upload and download speeds for broadband Internet service would meet Canadians’ needs?It is my opinion that we need a minimum of 10 mb down and 5 mb upload speed would be reasonable.