Interventions Phase 2: Intervenor 351

Document Name: 2015-134.226743.2518928.Interventions Phase 2(1hzm801!).html

The cost of basic internet services has been steadily going up. From the traveling I have done in the world, I find that Canada has one of the most expensive internet services in the western world. It the cost has just gone up again.There is very limited choice. The smaller providers are dependent on the major providers for their infrastructure. So when there is a connection issue, the majors prioritize the work for the smaller providers at the end of the their list. So by using a cheaper smaller provider you are guaranteed to have a poorer service because the major provider is not required to treat all service calls equally.